Builders Fence Co

The sales person responded the same day to emails and walked me thru the options, costs, construction, etc. He came out to my house, on time for an appointment, and helped me with final decisions on where to put the fence. The crew showed up EARLY on the installation day and did an amazing job. It was like watching a conveyer belt - no wasting time or material. It was impressive. I have a great fence!

Excellent work, very professional, Jarrod and his team were always responsive and on time. we were thrilled.

Builder Fence came promptly to give us an estimate, and was thorough in going through the options we had regarding materials, design, gate design and height. They arrived on the scheduled date and completed the work in short order. They did a wonderful job.

Scott was very responsive and attending when there was issue, resolved on spot during installation. He drove all the way from the opposite of town to deliver the needed material. Couldn't ask for more prompt resolution. Recommended to my neighbor without reserve.

Despite discussions, the crew destroyed some of our plants. However, the final price was adjusted to allow replacement of the plants. Jarrod was very helpful and suggested a new design we are very pleased with.

Great with everything. One yard we used deer fencing on sides and back and decorative wrought iron fencing on the front. On one yard we used the classic white picket fencing made of vinyl.

Excellent job overall. Would definitely hire them again.

Fabulous! I had Builders Fence put in the fence probably 7 years ago and over the years the gate had become misaligned. Dave Swisher was awesome to work with and even though it had been a very long time since they put the fence in, he sent someone out to fix it! I would highly recommend them!!! Great customer service and awesome professional work!

Builders Fence did the original installation of my entire backyard fence 11 years ago and they did a great job back then and today did a timely and quality installation of the fence posts, at a competitive price. I recommend one get an estimate from Builders Fence for any fence needs, they by far had the most reasonable pricing. I highly recommend Builders Fence and will definitely do business with them in the future.

The entire experience was great. Dave promptly scheduled a site visit to review my needs, and I had a quote within a day. The quote was thorough and the best priced of all the quotes I obtained. Shelly scheduled my install quickly, and the crew arrived on time and performed the work quickly and efficiently. The crew was professional, pleasant and friendly. Even though it was only a small job, the entire process was smooth and efficient, and Builder's Fence followed up on the project well. If you need a fence built well, with all care and attention to detail, I recommend Builder's Fence 100%

Both jobs went well. Every phone call was returned promptly, they showed up when they said they would, price was good, very professional. And, very important to me, is they listened.

Excellent. The staff was extremely responsive and the fence looks great. Best thing is the attention to detail. Workers took great care and cleaned work area thoroughly before departure.

The whole process went well overall from proposal to installation and they were one of the better priced options. The install was done very quickly and professionally - very happy with the results. There was one minor disconnect about a smaller piece of project to put a fence around the A/C so they had to come back to do it. However, what I appreciated is that they were very responsive and prompt in addressing. A testament to their professionalism and desire to ensure the customer is satisfied. They also did a good job throughout in communicating the timeframe for the job and then meeting it. I would highly recommend use them again for any other projects.

The 3 man crew showed up at 8:30am and went to work. They cleaned up after themselves and hauled away the old materials and we have a wonderful new fence. Have to wait about 2 months till we can stain it but it looks and smells good. Thank you for a job well done.

Great , the men who constructed the fence were very hard working and did a high quality job.

Needed to have a fence installed. Estimator came out much earlier than our appointment - no apologies or explanations were offered. The price I was quoted was excellent. I tried for several weeks to call and schedule the installation, pay the deposit, move forward in any way - with no response. At one point I learned that our estimator had been on vacation. He eventually contacted me and disclosed additional fees for the fence. I felt like I had worked too hard to try to pay this company. I eventually started the process all over again, and went with another company.

Based on conversations with my neighbors and co-workers, Fence contractors around DC are notorious for their non-responsiveness. Not the case here. Chuck was great. I had a clear idea of everything I wanted so the team was great about letting me spec my exact fence. Additionally, I had work I wanted to do when the fence was down. The crew accommodated me without hesitation. All-in-all, a great experience.

An absolute nightmare -- that is still ongoing. We contracted Builder's Fence Company to install our fence on 8/24/17. We were given an estimate of 4-5 weeks to project completion. It has now been 7 weeks and our fence is still not complete. From the very first sales appointment, which was missed, I should have seen the writing on the wall: communications and follow-through are sub-par, at best here. The second sales appointment, on a Saturday, was attended by the sales person Jarrod Dorozynski. He assured us that the fence company would handle all of the fine details, such as establishing our property borders by comparing our property vs. the plat and finding buried metal clips that mark the property boundaries. We were told that they have installed many ActiveYards aluminum fences and that this job would be a straightforward, one day visit, start to finish. Nothing could be further from the truth. Let's start with the first scheduled visit. Builder's Fence Company did not pull a permit with Arlington County and was readying a crew to dispatch to our site. When I called in they claimed that a permit was pulled, but after assuring them I spoke with Arlington Zoning about the matter, they finally relented and canceled the job -- even though they were about to send a crew to our house to build a fence w/o a permit. A fault *WE* as home owners would be 100% responsible for reconciling with Arlington county. On the second scheduled visit Builder's Fence pulled the permit, but they build an incomplete fence, missing important hardware (such as latches to close and secure gates, drop polls to hold the driveway gate properly, caps for the front gate posts). Further, the fence was installed poorly. One section is uneven (where a post is deviating from the posts it adjoins), there are many scuffs and scratches and dirt and rocks that were dug up to sink the posts was haphazardly dumped all over our property -- on top of less visible mulch beds as if a poor attempt to conceal the problem. During the dumping of this waste, one of the worker's knocked on our door, apparently realizing that dumping all over client property may not be the best decision. We asked them to take as much dirt with them as they could, as they offered to do so, and to fill our modest wheelbarrow with a modest amount of dirt that we could use for our landscaping. Our wheelbarrow was left with a flat tire, and dirt was left all over our yard. One of the sections of fence that divides our property from our neighbor's property appears to be crooked. In bringing this up to the company the sales person Jarrod assured me over text messaging that the fence was in fact following our property and promised that he and his production manager, Ted, would visit our property on a Monday (Columbus Day) at 12:00 pm. I confirmed the visit. Unsurprisingly no one showed up. No one called. When I reached out to Jarrod there was no response. The only way I was able to get this company to even address my concerns was to escalate the issue directly to the attention of the owner of Builder's Fence Company (Dave Swisher), Home Depot and Active Yards. Now I am receiving a measured response, though the Builder's Fence Company is disclaiming all liability about the fence placement, despite their salesman promising the fence would follow our property boundary and the contract having a stipulation stating that the plat would be used as a guideline for the property boundary. Now, as a home owner, I have to spend many more hours escalating this issue to the appropriate personnel at Home Depot and quite possibly even litigate to achieve an ideal resolution. So this is my experience with Builder's Fence Company as of yet. I will update this review should the experience change or improve one way or the other. For now consider me an extremely dissatisfied and disappointed customer who feels both betrayed and swindled. All of these issues could have been avoided with better communication up and down the chain. I sincerely hope the situation can be made right.

The project went well. No problems. Jarrod Dorozynski was our contact person and he was very helpful especially since this was my first time doing such a project.

Wonderful job! Quick installation, fence and gate look great.

I received picture while the work was being done. When I got home that day I was amazed to how my home was illuminated within my community. As I was leaving my home my next door neighbor was at my front door as I opened the door. I did not even hear my door bell ring. She begin to tell me how nice the fencing looked and that she wanted to do the same thing for sometime. My new fence really illuminates within my community. I will hire this Contractor again.

I received picture while the work was being done. When I got home that day I was amazed to how my home was illuminated within my community. As I was leaving my home my next door neighbor was at my front door as I opened the door. I did not even hear my door bell ring. She begin to tell me how nice the fencing looked and that she wanted to do the same thing for sometime. My new fence really illuminates within my community. I will hire this Contractor again.

My experience with Jarrod and his team from builders fence was incredible from start to finish. They gave me the price (and I got 4 estimates from different companies). I wanted a fence that was higher than the existing fence but did not obstruct my view. Jarrod spent so much time coming up with solutions for my yard that would meet my individual needs (there are some challenges with my yard layout), and meet my price range. He patiently waited while I mulled my options over. He and his crew are amazing. They work so quickly, my fence was built in 1 day! It is gorgeous! My only regret is that i didn't do this sooner! I would hire them again in a second. I can't recommend them strongly enough! -- Polly

Fantastic. Scott and his team were professional, friendly, and talented from start to finish of the project. They arrived promptly in the morning and finished a beautiful dog ear picket fence in our back yard by the end of the day. These guys are fair, through, and honest. I would hire them again in a heartbeat.

Jarrod was quite possibly the best sales related experience I have ever had, he was honest, to the point, and helped me even when I changed my mind a few times-HE NEEDS A RAISE. The crew came in and were very respectful of my property, and when they started, the fence went up beautifully and faster than I had even seen done before, and I have been involved in several over the years. I would give Jarrod and his crew were awesome from start to finish, not a single issue or concern. Would hire them again for myself, friends and family.