3 PROS Basement System

gutter repair contractor, well, basement waterproofer,

About us

3 Pros Basement Systems uses proven basement waterproofing, sump pump and crawl space encapsulation solutions to help eliminate wet basements and nasty crawl spaces. We can help make the air in your home drier, healthier and more comfortable. We offer free inspections and will focus on the science of your home to design a project to improve wet basements, cold floors, drafty rooms, nasty crawl spaces and high energy bills. We have worked in 1000's of homes across Northern Virginia and West Virginia and always enjoy clients who call us days after service to let us know how much they can feel the differences in their home.

Business highlights

5 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
23%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.8
Showing 1-22 of 22 reviews

Qasim M.
05/2023
5.0
great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt B.
06/2020
4.0
Quick and easy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jacqueline D.
06/2020
4.5
Definitely made a difference in my attic!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ryan H.
03/2020
4.5
The process was explained in great detail which helped me understand what was recommended to have done and why. The Comfenergy contractors that came onsite were super friendly and respectful. They did a great job and showed me the work that they did. The only issue I had was that they didn't know what to charge me after the work was done. I had to look up what I had put down on the deposit, then let them know the balance. The next company to come out was Atlantic Duct Cleaning for the duct cleaning and the Aeroseal duct sealing. Again, the contractors were friendly and thorough. They showed me before and after pictures of the ducts, and I got a report of the Aeroseal results from before to after. I can feel the difference in the warmth of the home. I would recommend both companies.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Christine C.
01/2018
5.0
Not inexpensive, but worth the cost for energy savings and efficiency. We had received a much higher bid from another company, and were glad we chose Comfenergy. The technician was very knowledgeable and we felt a great difference in our upstair master bed and bath which were uncomfortably warm prior to the improvements. Also nice now to have "green" home for resale.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dan F.
01/2018
4.0
Overnight winter temperatures was about 10 degrees F. The crew came that morning prepared for the cold weather. They worked hard all day and cleaned up after the work was done. The site was cleaner when they left than it was when they arrived. They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

bob h.
09/2017
4.0
Great sales people and technicians.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian M.
04/2017
4.5
Friendly people from estimation through installation. Everyone was very thorough, especially during the initial energy audit, and the work was completed in a timely manner.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Giselle G.
04/2017
5.0
Personnel was professional and explained each step and showed me pictures of the progress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James M.
06/2016
2.0
The installer had a malfunction in his equipment, which caused the chemicals to come out separately and damage my 225 year old wood floors. The company initially denied responsibility but I had photographic evidence that the floors had not been adequately covered. The company eventually agreed to refund me $900 to have the floors repaired, which I found a reasonable settlement. Mistakes happen to everyone, and I respect that the company did the right thing in the end.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
4.0


Jacob B.
02/2015
5.0
FIRST CLASS JOB....VERY REFRESHING....REALLY DETAILED...

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Douglas M.
11/2014
5.0
The project was to insulate a cantilever kitchen bump out that had sink pipes running under it. Both the sales adviser and the project manager were outstanding. Mike Wilson did a great job explaining everything he was doing as he was doing it, capturing with photos and doing everything the right way! Definitely recommend them and use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Cyndi S.
09/2014
5.0
They were to put in spray foam, but used foam sheets instead. They did a great job, and actually recommended a change that saved us considerable money from the initial estimate. They put clothes down every day and cleaned up carefully each evening.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

James S.
06/2014
5.0
Excellent service and professional work. The only problem was a broken sprayer for which there was no spare that delayed completion. The company refunded our extra hotel night and the owner John LeVan came out personally to ensure clean-up was done correctly and that their work met our expectations. This was also the only company of four that gave an appraisal that provided health and safety information on the product and how ventilation should be performed!!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie K.
06/2014
5.0
I would recommend this company immediately for anyone looking to have insulation work done. Our house was extremely drafty and bills for heating and cooling were high- after the initial consult , I was sold and hired them. The job was no small task but I was very impressed with the teams professionalism, attention to detail and their very special attention to keeping the place in some order in between the days of the project. I can't say anything negative about any part of the experience- even the ceiling repair team was amazing. Thank you John, Scott and team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    110 Ruritan Rd, Sterling, VA 20164

    https://www.3prosbasementsystems.com/

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 1:00 PM
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    2705151837
    Trade License Locale
    VA
    Trade License Expiration
    09/30/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    gutter repair contractor,
    well,
    basement waterproofer,
    insulation contractor,
    energy audit company,
    egress window installer,
    handyman service,
    plumber

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 10:00 AM - 1:00 PM

    Sunday: Closed

    3 PROS Basement System accepts the following forms of payment: CreditCard
    Yes, 3 PROS Basement System offers free project estimates.
    No, 3 PROS Basement System does not offer eco-friendly accreditations.
    No, 3 PROS Basement System does not offer a senior discount.
    No, 3 PROS Basement System does not offer emergency services.
    Yes, 3 PROS Basement System offers warranties.

    Contact information

    110 Ruritan Rd, Sterling, VA 20164

    https://www.3prosbasementsystems.com/

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 1:00 PM
    Sunday:
    Closed