Louderback Implement Company

All worked performed within arranged time period. Excellent workmanship. Explained all work performed.

|Great to work with, picked up and will deliver after service completed.

I purchased a used Echo weed trimmer. After several uses the trimmer kept stalling. When trying to restart, the pull rope mechanism then broke. I knew that Louderback Implement in Stanley, VA was an Echo dealer so I took it to Louderback Implement and spoke with Chris. He immediately walked out to my car to get the trimmer and then walked back to the service shop with me. He disassembled the pull mechanism, found a replacement and repaired while I waited. He then adjusted the carburater and noticed that the string was almost out. He restrung the trimmer and then only charged me for the replacement cost of the string. The pull mechanism was a spare he had from a same model that was available for parts. I tried to offer more money, but Chris refused because he said I was a loyal customer and we do so much business with each other. I used the trimmer the entire summer with no issues so writing this review of my experience is the least I could do to share how great Louderback Implement has always treated me and several of my family members. I highly recommend using Louderback Implement for any lawn and garden sales or service.