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Shreve-McGonegal

Plumbing, Water Heaters, Handyman Services,

About us

$50 off for all Angie's List members. If you need maintenance, replacements, or upgrades on your plumbing, heating, A/C, or electric, you need Shreve McGonegal! Family owned and operated since 1915, we are the oldest service company in Northern Virginia. We are licensed, bonded, and insured, and include a one year warranty on all service work, parts and labor. We offer service appointments Monday through Saturday, as well as 24-hour emergency service.

Business highlights

109 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

We are your 24hr experts on anything related to plumbing, heating/ac, and electrical.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6394 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 394 reviews

Patrick J.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
The plumber, Hai, is a true professional. He explained what was wrong and what had to be fixed in the kitchen. No more leaks! The bathroom was straightforward-a clog due to hair, soap, and toothpaste. The price was little high, but the job was perfect, you get what you pay for! We'd recommend Shreve-McGonegal to anyone, and we'd use them again!
Description of Work: Fixed a leaky kitchen sink; unstopped a bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen W.
04/2014
5.0
plumbing
  + -1 more
12:00 am I called them because water was flowing into lower level onto pool table and through lighting fixture. I called them because I have used several other service providers in the last 10 years and have decided they are the most reliable, knowledgeable, honest providers for my HVAC and Plumbing. The on-call plumber advised me, after I told him I didn't want him to come at such a late hour, how to determine the cause of the leak and other preventive measures, in case my theory was incorrect. (dishwasher? turn it off. if not? turn off water for whole house while sleeping just to make sure. appointment consultant called by 8 am, asked if I was okay with a later appointment, and I was. They had been booked previously. Plumber came early afternoon. Dishwasher pump had split and poured water. Plumber gave me more advice on how to turn off dishwasher water/ which he did for me. Then I had him clear a clogged drain which was a problem for years. Since I'd already paid for the service call, that came at a discounted rate.
Description of Work: Checked to understand why water was dripping/running into lower level from upper level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Franklin R.
04/2014
4.0
plumbing
  + -1 more
Technician quickly diagnosed the problem but had to ask my wife for a screwdriver - apprenty did not have the right one on his truck. Part had to be ordered. Returned with the part and installed it but AGAIN still did not have a screwdriver (three months later!). Job was done quickly and professionally but Shreve McGonegal Is not a and quot;low cost provider.and quot;. Staff should show up with the tools to do the work.
Description of Work: Replace defective part in batch tub faucet. Fixed leaking toilet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Tania H.
04/2014
4.0
plumbing, home remodeling
  + 0 more
Everything was great except the subcontractor for the tiling did not waterproof correctly such that water wicked up the back of the wall and caused the grout to discolor. After replacing just the grout and it happened again they figured out what had happened and had their own people come, remove all the affected areas and start over. There was no argument about any of it and we were not charged for the repairs, it was just really a pain to have our master bath out of commission for so long. The people from Shreve did great work and were very courteous and professional. I would avoid Dand T Tile (the subcontractor) like the plague. All that being said when we remodeled the master bath in our next home we did not use Shreve. But I would still use them (and do) for plumbing, and other repairs in the house.
Description of Work: Remodeled a master bath to include tearing out walk-in shower and replacing, new flooring and tub surround, new toilet and fixtures.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Victor T.
03/2014
5.0
plumbing
  + -1 more
It went very well with Shreve-McGonegal. I think I provided my own faucet.
Description of Work: He replaced outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOANN L.
03/2014
5.0
plumbing
  + -1 more
They came just a few hours after I called. He used booties over his shoes so that he would not soil carpets. He showed us exactly what was wrong after he removed the toilet fixture. He finished very quickly and the toilet works perfectly and does not leak.
Description of Work: He replaced the insides of a leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Rebecca B.
03/2014
4.0
plumbing
  + -1 more
They do good work, but lack follow-through and don't hesitate to charge $50 for visits where nothing is done.
Description of Work: Basic plumbing services

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,000

Tim R.
03/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went well. There had been confusion amongst the several contractors that I had spoken with and I was getting conflicting stories. Shreve came in, identified what the problem was, and even rectified what was a potential fire hazard while they were there for the estimate. They also went as far as to check the filters for our other furnace and provide guidance on how we could potentially install a humidifier on that one (unfortunately cannot, but that has nothing to do with them). I know the project took longer than they expected, but I never once heard a complaint or anything about increased cost for time or materials. It was a simple straightforward and pleasant experience which unfortunately seems to be the exception rather than the rule these days.
Description of Work: Installed a new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elizabeth P.
03/2014
4.0
plumbing
  + -1 more
It was okay. The man who came said that if I joined Angie's List I could get $50 off. I didn't immediately join. I did not make that decision while the man was in my kitchen. It was kind of expensive. I could have saved some money had I joined. The serviceman was very pleasant. I have found other plumbers.
Description of Work: I used Shreve-McGonegal for plumbing. They replaced the cartridge in the kitchen faucet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$100

Laura H.
03/2014
5.0
plumbing
  + -1 more
Excellent they do really good work. My parents have used them for years. My only complaint: prices are way high in my opinion. I called them because my regular plumber could not do it right away. But, I knew that from the get go, so I just mention it for everyone else.
Description of Work: Fixed leak in bathtub

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Sander G.
03/2014
5.0
electrician, plumbing, home remodeling
  + 1 more
We trust them to work in our home when we aren't here. Staff are always professional and clean up before leaving each day. They know their stuff Their team uncovered numerous problems with our house that they fixed to our satisfaction during the project. Only complaint is that sometimes they only had one or two people on the job....maybe it would have gone faster if they had assigned more staff. However, quality is excellent and we will continue to use them.
Description of Work: Kitchen renovation that ended up including fixing of numerous electrical code violations in our home, repairing the former homeowner's dyi bay window, and installing new french doors to our deck. We have also used them for numerous other projects in our current home, as well as a bathroom reno in our old home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Michelina B.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
Sewer water was coming up in the overflow sink. It had been stopped up for 3 days. Draino didn't work. So I called them. They cleared the clog and cleaned up the mess and all has been fine to date. They did such a great job that I called them back when a pipe was leaking in my shower.
Description of Work: Fixed clog in drain in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BERNADETTE D.
03/2014
5.0
plumbing
  + -1 more
Incredibly well. Other plumbers said it could not be done without ripping open the wall. These guys are great! Worth every penny.
Description of Work: Provided and installed new shower fixtures in '70's bathroom without tearing out tiles or wall. Retrofitted new fixtures to fit old pipe nozzle

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jan H.
03/2014
5.0
plumbing, wells
  + 0 more
I put N/A on price because I have no idea if $500 was a good price for this unit or not. we had had the backup pump replaced and it was about $400. I needed it and it was in the range so we went with it. They came out the same day we called. They explained everything. They came back the next day as promised. I am happy with the work and he fixed a problem we had that was caused by the previous installation. I would definitely use them again.
Description of Work: They looked at our sump pump and determined it needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ann W.
02/2014
5.0
plumbing
  + -1 more
The ascertained the problem and fixed it.
Description of Work: The water flow in the toilet was low.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert R.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They get good ratings from me but they get a B for price.
Description of Work: I used the services of Shreve-McGonegal. They came out for HVAC repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eduardo M.
02/2014
1.0
plumbing
  + -1 more
performed the work fine but he spent most of the time stayed in car smoking and on the phone; charged extra because he talked with me after he and quot;finishedand quot; the service. Called to complaint about it and never managed to talk with a person on the phone. Never called back.
Description of Work: fix a leaky faucet

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$200

Abigail B.
02/2014
5.0
appliance repair, plumbing, drain cleaning
  + 1 more
Went really well. the tech - Nguy (sp?) is awesome. it was a little expensive, but it's worth it to know it's dome correctly.
Description of Work: We've used them a number of times and have been really pleased - unclogged washing machine basin, removed a matchbox car (!) from a toilet and replaced a faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer M.
01/2014
5.0
plumbing, drain cleaning
  + 0 more
Hai (the plumber) was incredibly professional, friendly, and focused. He came in, knew exactly what the issue was and how to deal with it. He removed the toilet, used the 100' snake to bust up the tree root growing through the pipe, gave recommendations on how to be gentle to delay the reoccurrence, gave suggestions of who to talk to about replacing the sewer pipe, and cleaned up better than he found it. Took 2 hours. AND the price was $200 less than the other estimate I got. Still a ridiculous amount of money in general, but worth it for the quality of service Hai provided.
Description of Work: Snaked a clogged sewer pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nora F.
01/2014
5.0
plumbing
  + -1 more
Always a pleasure to hire a professional, this company can be counted on. We made the appt. They came when they said they would and performed the plumbing jobs that needed to be done. I recommend them to my friends and family!!
Description of Work: unclogged kitchen sink, fixed leak under kitchen sink, and fixed refrigerator ice machine water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Cynthia B.
01/2014
5.0
water heater repair, wells
  + 0 more
They seemed to be quite young and they did quite a few different things for us. We thought they did a real confident and good job by installing a water heater. We didn't have an impression that they were a lot cheaper than anybody else but they weren't ridiculously expensive either. We thought they did a good job. They responded very quickly and they seemed to really know what they were doing.
Description of Work: We used Shreve-McGonegal for doing a couple of jobs in our house. They helped out with a problem that we had with our sump pump and we also got a new water heater from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
01/2014
2.0
plumbing
  + -1 more
This did not go well. I believe they are simply a plumber and not a bathroom renovator. They charged me $100.00 to come to my house and make measurements for a replacement glass shower enclosure. They then suggested two toilets to replace the ones I wanted to replace. When I met with them, it was always in their parts department, as they do not seem to have any other interface with the public. I asked for a formal bid, as one expects for this kind of job. They would not give me one, even after I asked multiple times. They acted as if I was asking them for something strange. They would not give me anything beyond an unsigned total price proposal for all three items. The result was that I walked away and did not deal with them. and doubt I would again, even for simple plumbing work.
Description of Work: They measured for a replacement glass shower enclosure, suggested two new toilets as replacements for the two toilets I wanted replaced and provided me with a price quotation at the total estimate level for each toilet and the Frameless Shower Door. The quotation was not signed nor was it a formal detailed proposal.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$100

William D.
12/2013
5.0
plumbing, drain cleaning
  + 0 more
We smelled gas in the kitchen and called the gas company, who shut off the gas outside the house. (This shut off all of our gas appliances, including the furnace and hot water heater.) The plumber from Shreve McGonegal arrived very promptly and replaced the gas valve in the stove, so the gas service could be restored to the house. We have used the company for several other plumbing jobs and recommend them highly.
Description of Work: Repair of gas leak in kitchen range.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jay R.
12/2013
5.0
plumbing
  + -1 more
They are very knowledgeable and have a good supply. It was just a retail transaction and we did not have them perform any work on the house.
Description of Work: We purchased plimbing supplies.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Carol S.
12/2013
5.0
electrician
  + -1 more
It went very smoothly as I indicated above.. The electrician called before he arrived. He also asked if I had any other work that he could do. I told him that I didn't any at this time.
Description of Work: The electrician replaced a bathroom exhaust fan motor. He also cleaned the fan blades before replacement. He had to leave the premises to obtain the motor, and before he left he gave me an approximate time of return. He also said that he would call me before he returned. He did exactly what he said he would do and was most professional in his manner and workmanship..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Contact information

11 Hope Rd, Stafford, VA 22554

http://www.1800smworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701011246
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
02/28/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Handyman Services,
Water Coolers

FAQ

Shreve-McGonegal is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Shreve-McGonegal accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Shreve-McGonegal does not offer free project estimates.
No, Shreve-McGonegal does not offer eco-friendly accreditations.
No, Shreve-McGonegal does not offer a senior discount.
Yes, Shreve-McGonegal offers emergency services.
Yes, Shreve-McGonegal offers warranties.
Shreve-McGonegal offers the following services: We are your 24hr experts on anything related to plumbing, heating/ac, and electrical.

Contact information

11 Hope Rd, Stafford, VA 22554

http://www.1800smworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day