Pilar and Lisa were great. They helped with suggesting a few financial people who were very helpful and then in pursuit of our new home. We had issues with the broker and loan agent not communicating well with us, and the delays in closing were stressing us out. Lisa and Pilar were excellent in finding the right answers and helping us thru the maze. I am not sure we would have survived each crazy situation as it occurred if it had not been for them. We had a pre planned vacation (we thought the house would close before we left) and they stayed on top of all the details for us. If you need realtors to help you with your future home, you must use Lisa and Pilar!!!
Description of Work: Pilar and Lisa were our real estate agents as we looked for a new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300,000
Holly B.
03/2013
1.0
real estate agents
+ -1 more
unknown
Description of Work: Horrible experience. Never took care of any issues as a property manager. Do NOT recommend.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from LISA BERRY AND PILAR NEALIS
Tenant left with full deposit refund (prior to leaving the property for new transfer location) and thank me several times for the good service, especially for getting extra items completed since the owner was out of country. It did take additional time for authorization for a couple of repairs because the Landlord was out of country. Worked hard in pleasing tenant, including weekend visits to the property and the above review is false. The review is under and agent in my office and has nothing to do with the property management of the company. Robert R. Rochon Principal Broker and Owner ROCHON REALTY INC.
Yolanda M.
02/2012
5.0
real estate agents
+ -1 more
My husband and I had viewed houses via Zillow and made several attempts to contact the agent listed. We either received no response or we were suddenly on their e-mail update (one would send every couple of hours with the same listings). We saw an ad on Zillow for Pilar and Lisa unrelated to the houses, but thought we would take a try. We received a response almost immediately. My husband described what we were looking for, currently for a long term lease, and the type of property. Pilar and Lisa met my husband at a few homes, I was out of town on business. My husband liked the houses and wanted to return so I could see them. Pilar and Lisa were incredibly accommodating, they showed us one of the houses they had previously shown my husband, and another they thought would fit our request. We fell in love with the house they had suggested. I was impressed that they were not the listing agent on either. So they were not trying to off load their own properties, but truly trying to make a good fit for us. The leasing agent on the property we wanted, was incredibly unresponsive, and not helpful. Lisa and Pilar however, went above and beyond to help us get the info we needed, apply for the property and get us details we requested. Again, always promptly and friendly. In all our previous dealings the leasing agent would do all the work once we were accepted. However, this agent did not. Lisa and Pilar never complained, they just took care of things, taking the extra steps to help us, even meeting us at the house for some measurements. My husband and I hope that we will stay in Virginia, depending on the current job, and if we chose to buy, we will call Pilar and Lisa immediately. These are two realtors who want their customers to be happy, and look to our needs and wants. They are incredibly pleasant, professional, and accommodating, again could not have asked for any more from them!!
Description of Work: Helped with finding a home to lease, and then helped with making it happen when the leasing agent would not respond or help us in any of our requests or questions.
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Service Categories
Real Estate Agents
FAQ
LISA BERRY AND PILAR NEALIS is currently rated 3.7 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
No, LISA BERRY AND PILAR NEALIS does not offer free project estimates.
No, LISA BERRY AND PILAR NEALIS does not offer eco-friendly accreditations.
No, LISA BERRY AND PILAR NEALIS does not offer a senior discount.
No, LISA BERRY AND PILAR NEALIS does not offer emergency services.
No, LISA BERRY AND PILAR NEALIS does not offer warranties.
LISA BERRY AND PILAR NEALIS offers the following services: Real Estate Services; home sales, rentals, commercial
We don't do laundry, but we do just about anything else:)