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Karina Cleaning Services

House Cleaning

About us

Owner-operated. No subs. Cost is determined by the job. No travel charges. No service charges. May contact through email.

Business highlights

21 years of trusted experience

Services we offer

Housecleaning.

Services we don't offer

Cleaning of major appliances & exterior windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details



Accepted payment methods

Check

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
30%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.5
responsiveness
4.3
punctuality
4.7
Showing 1-10 of 10 reviews

Carolyn C.
09/2013
5.0
house cleaning
  + -1 more
It's going great. Karina is so nice, pleasant, trustworthy, reliable, energetic and dedicated. Once every two weeks, she creates calm, cleanliness and sanity out of the chaos of my working mom-with-two-teenage-boys, three parrots and a dog household. The best part continues to be that we don't have to clean up and put stuff away before she comes. She just plunges into the mess without blinking an eye. Karina has moved since my prior review. Her new contact info is: Cell 571-572-8999 Home 540-628-0918
Description of Work: Karina cleans my 2300 sq. ft. house top to bottom in about 3.5 hours: vacuums, sweeps the hardwood and tile floors, dusts, polishes, cleans the bathrooms and kitchen thoroughly, changes the linens, as thoroughly and efficiently now (Sept 2013) as she did when she first started working for me about five years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Saba K.
08/2013
2.0
house cleaning
  + -1 more
They were prompt in returning my phone call. The price quote for cleaning my house every week was $300/$350. I keep my house very clean and expect the same kind of service from my housekeepers. The most I have paid for my house cleaning is $90wk, so I found them to be expensive and we did not go any further.
Description of Work: They came over to my house to give a price quote.
Rating CategoryRating out of 5

Patricia R.
07/2013
5.0
house cleaning
  + -1 more
Did a great job, the house looks better and better with each service. Will accommodate special requests. I would recommend them to my friends and neighbors.
Description of Work: Cleaned upper two floors including three bathrooms, kitchen, and sunroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jessica R.
11/2011
4.0
house cleaning
  + -1 more
Great the one time she came.
Description of Work: I really liked Karina and the work that she did. I tried to call her and have her come back but one of the phone numbers she provided does not work and I left a message on the other number. She has not called me back and when I tried her again I still could not get in touch with her.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$150

Patricia B.
11/2011
5.0
house cleaning
  + -1 more
We LOVE LOVE LOVE Karina! She does such a great job, and we love coming home to a clean house on the days she cleans. She is very thorough and busts her butt from the time she walks through the front door until the time she leaves. Our bathrooms sparkle and kitchen glistens after she's been there. I wish we could have her clean every week. My husband says she's worthy of a very nice Christmas gift. :)
Description of Work: Karina cleans the main two levels of our house every other week. She cleans (when I say cleans, I mean scrubs) the bathrooms (toilets, walk in shower, garden tub, sinks, mirror, floor), kitchen (granite countertops, wipes down front of cabinets, wipes down microwave, cleans kitchen sink, scrubs floors), bedrooms and common areas (removes everything from all surfaces to dust, polishes wood furniture, wipes down wood blinds, vacuums, wipes down baseboards).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathryn Z.
07/2011
4.0
house cleaning
  + -1 more
Karina herself worked for me for three years. She works hard most of the time. I know she cares about her work, and about people I feel, but sadly in my case , it didn't end the way I can now respect. I am only reviewing today because I saw the person that seemed to experience the things that I did many times and as an Angies List member that relies wholeheartedly on these reviews, I hope my input will help others make an educated decision when hiring. Karinas Cleaning Service on this site seems to show she has a business with an assistant. Or a business in general. For the three plus years I used her, it was only Karina, an individual cleaning homes. The last year she worked for me especially, there were many many canceled dates, problems with babysitters, health issues, and other. I never got upset until this became habitual and I was given NO advance notice at all , she would call us the day of the cleaning with different reasons for her not being able to clean. I was very understanding because I care about her, she is likable and endearing, but In the end, I was told she was not supposed to clean anymore due to health issues. I believed this and supported her decision. After some time, I called to see how she was and she mentioned she was still cleaning.....so after discussing things, I gave her another chance and was glad to. However on the very day she was to clean, she called to tell me once again she had babysitter problems but was interviewing a new one that afternoon. But she couldn't come to clean. I told her I understood, again, and would give her two weeks to get things handled. We agreed on the next date for cleaning, I had been sick and didnt call to remind her believing that she would be responsible and show up as discussed. I was wrong. She didnt show up, didn't phone me, and didn't answer my calls to her. I left a message on her cell telling her how sad I was and I guess this was goodbye . I'm being totally honest here, AL members in case she feels a need to respond, this is how it was. I would say if you hire her, to perhaps get some form of commitment for your time if she has to cancel or not show up habitually. I always tried to make it right by her when I had to cancel such as give her another day the next week, add hours, even pay some of the time. I know people in this line of work rely on income so if I cancel, I do feel some regret. But for me, there was zero compensation -so that would be my advice. She is honest, but just know unreliable IMO.
Description of Work: Weekly and sometimes twice a week housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Pennie L.
07/2011
1.0
house cleaning
  + -1 more
Very poorly.
Description of Work: Sent an email to the email address listed in the ad, no response. I waited 48 hours with no contact, then I picked up the phone and call the number that was listed and a kid answered the phone. Finally, the young child took my number, called her mother, who then called me back, to say she could come over and give me an estimate for the housecleaning around 9PM that evening, that was too late to come over. Then she said she could do the cleaning on a Sunday evening, which was out of the question. I did mention that I had sent her an email 48 hours earlier, but she said that the email address listed in the ad is wrong. Then she needs to change it or hire someone to help with emails and returning calls from customers. Needless to say, I was not impressed with this company or the fact that she was on Angie's list. Very bad impression for both the cleaning company and Angie's list.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Reita R.
06/2011
5.0
house cleaning
  + -1 more
They arrived on time and professionally carried out their duties. I went behind them after the work was complete and was so happy with the outcome. The house is a rental and was very dirty, they made it look brand new again. I could not ask for any better. Will continue to use Karina at least twice a month.
Description of Work: Karina herself came out for the estimate and completed the work with her assistant. They work in unison and in a very professional manner. Their knowledge of the cleaning business showed in the expert job that was performed. They brought their own cleaning products and equipment. The entire house to include blinds and windows were cleaned top to bottom, bathrooms sparkled and no dust or dirt to be found.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Doris B.
06/2011
5.0
house cleaning
  + -1 more
I am completely satisfied Karina's work. We scheduled regular cleaning appointments before she left. I would definitely recommend Katrina Cleaning Services.
Description of Work: Prior to receiving the cleaning services, Karina Hatt came to my house to familiarize herself with the rooms I wanted cleaned and to provide an accurate estimate. We made an appointment for the initial cleaning during the walk through. My house was cleaned by Katrina, the owner, not an assistant. She arrived on time with all the products to do the job and she cleaned everything as we discussed previously. As I instructed, Katrina cleaned the master bath and guest bath first. She wanted to start in the basement, but I asked her to start on the second floor. I asked her not to clean our bedroom or any of the bedrooms, so she just vacuumed the bedrooms. She wiped down the stairwell and vacuumed the stairs. On the main floor, she cleaned the guest bath, removed the rugs and cleaned the hardwood floors, and vacuumed the living room and dining room. She cleaned the kitchen next. She indicated she does not clean stainless steel appliances, so she focused on the counters and sinks. She dusted the family room furniture and vacuumed. Since I was in my office working, I asked her not to clean it but she did offer to clean it. Finally, she cleaned the half bath in the basement and vacuumed the entire area including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carol B.
01/2011
4.0
house cleaning
  + -1 more
She was a very nice lady and tried to work with my schedule but I couldn't get her the day that I needed her. I am going to call her back because I was really impressed with her. She was friendly and willing to work with me. She was very outspoken in what she would do. She seemed like she offered a full schedule and it was exactly what I was looking for. She was more than willing to do what I wanted and it is hard to find someone who will come in monthly, most want to come weekly.
Description of Work: I spoke with Karina Cleaning Services about cleaning. I was looking for someone to do my elderly parent's home. I was looking for someone to do a one-time good cleaning and then come in once a month.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

    Contact information

    35 Lovelace Ln, Stafford, VA 22554


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Karina Cleaning Services is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Karina Cleaning Services accepts the following forms of payment: Check
    Yes, Karina Cleaning Services offers free project estimates.
    No, Karina Cleaning Services does not offer eco-friendly accreditations.
    No, Karina Cleaning Services does not offer a senior discount.
    No, Karina Cleaning Services does not offer emergency services.
    Yes, Karina Cleaning Services offers warranties.
    Karina Cleaning Services offers the following services: Housecleaning.
    Cleaning of major appliances & exterior windows.

    Contact information

    35 Lovelace Ln, Stafford, VA 22554


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day