Budget Blinds of Stafford VA

Working with Roger was a pleasure and everything went smoothly. He had good suggestions and I appreciated how easy the process was. Reggie, who did the installation, was very thorough, efficient and friendly. I was very happy with the service received from everyone and would recommend this company without reservation.

Went well, only minor issue is the length of time to get the shutters installed.

The blinds look phenomenal! We have inside mount windows and the valance they installed on each window alleviates all need for curtains. The blinds finish the rooms! Installed all windows in our 3-story town home. We have triple windows that there were previously 3 separate blinds - Roger suggested using just 1 blind for these windows and am so glad he did! It gives a great look to the window where prior it looked chopped up! We got estimates from other blind companies but chose Budget Blinds of Stafford. Glad we did! Their installer Reggie is the best too!!

It went great. They were very flexible with scheduling, highly professional, and great to their customers.

Kimberlee scheduled the free consultation with her husband, Roger, Roger arrived on the scheduled day on time. My first impression of Roger was very good. He was polite and friendly while remaining professional. He showed me several beautiful color/fabric samples. There were so many to choose from it was hard to decide which color/fabric to choose. I mentioned to Roger that I needed to have everything delivered before Christmas. He suggested I pay for rush service due to the upcoming holidays. I don't remember the exact cost for rush delivery but at the time I thought the cost was reasonable. In December I reached out to Roger and Kimberlee several times to find out if my order would be delivered before Christmas. They would respond the same day or within 24 hours (great customer service) to keep me abreast of the delivery date. My order did arrive before Christmas, December 14th to be exact, and Roger and his assistant did the installation a day that week. I am VERY HAPPY with my shades and blinds! Kimberlee and Roger are a great team!

Roger is the utmost of professionals. He is punctual, precise, reliable, and willing to work with the customer (timing, product choice, payment plan, installation). He stays in communication via email which allows timely action for both parties. Back in July 2015, our committee chose 2 inch faux wood slat blinds from the palette of whites for the upper floor of the educational wing of the church (Phase I).The Signature Series is of high quality/design and has made a remarkable transformation of the rooms in which they were installed.The look is uniform from the street, polished from the interior, and the color brightens up the rooms. Of note, measurements for one set of blinds were off 1/4 inch, appearing "OK", Roger refused to allow us to settle for them. He reordered two blinds and we were not charged for the reorder. Mistake was unlikely Roger's because all the windows are the same size. The Property Chairman was so impressed with those 27 windows, that in Oct 2015, he approved Phase II for 18 windows in the lower level (where all the children's programs/preschool is held). Because of the children present in the classrooms and teacher concern, Roger suggested shortening the cord that opens/closes the blinds (within reach of the adults but not the children) and using a cleat to hold the pull cords out of reach. Brilliant! The teachers are thrilled. We now have Phase III (the sanctuary) still yet to design/fund/install. In our discussion of options for this phase, Roger was honest and candid. He told us the advantages and disadvantages - which may put the more expensive options out of our reach- but assured us he is willing to do what the committee decides. Numerous church members have made positive comments on the new look in an older building. Roger has helped us attain a fresh and contemporary, yet traditional, design look for our 52 year old educational building. On behalf of our church, the Decorating Committee can, without question, recommend Roger and Kimberlee Wilde's Budget Blinds (with their personal care and professional touch)

This is the second time I have had Mr. Wilde install plantation shutters in our home the last time was for 3 downstairs Windows and I loved them so much I called him to purchase more. The shutters r beautiful and the installation went perfectly like the first time. I would recommend Budget Blinds from Stafford to anyone looking for a great product and for a resonable price. Mr. Wilde is always on time for his appointments and responds quickly when requesting an appraisal. Mrs. Wilde is always so pleasant when she calls to set the appointments. Great experience I will be calling again to finish the remainder of our window with shutters.

I interviewed several representatives from various window blinds/shades companies, but when Roger from Budget Blinds of Stafford came, I could see that he came to help me and that he came to "earn" the business for himself. He answered my many questions regarding different types, colors and prices of the blinds. He recommended the top-down bottom-up kind since our living room looks out to the parking lot and the street. He was friendly, informative and professional. His price was definitely better than any other companies but without compromising the quality of the blinds. When the order arrived, Roger returned with another installer, Reggie. They were quick and did beautiful job hanging all 15 blinds. I love the look of the blinds, especially how I could see the trees and the sky but have the privacy by putting the top down. Roger's wife Kimberlee works in the office. She is very pleasant to talk to on the phone and is also very helpful. I highly recommend Budget Blinds of Stafford.

Roger was prompt and professional to both appointments. He took the time to go over the different blinds that were offered and never rushed me into a decision. The install went without a hitch. We will absolutely do business with them again!

Punctual, friendly and professional. I am pleased with my products and overall service. We love our new blinds and have gotten many compliments on them, already!

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Communication, price, and product were great! There was a delay in getting our product due to circumstances beyond the company's control, but we were not in a rush to get our shutters in stalled. The shutters look as good as the wooden shutters we have on our main floor! We would highly recommend this company

I would have had them do the work except that I needed the blinds installed ASAP and, because of the holidays and other jobs, they were not able to accommodate my schedule. As a result, I reluctantly went with another company (at a slightly higher price). My regret is that I waited so long to make the arrangements, but that was driven by other work I was having done that needed to be scheduled and completed first.

Mr Wilde showed up right on time and the shutters were installed perfectly and look beautiful. I will be making an appointment in the next month to have plantation shutters installed in more windows. Mr Wilde was very professional and I was very pleased with the entire process.

Budget Blinds was able to accommodate an appointment around my schedule and completed the job as promised. It took them approximately two weeks for the job process. In the mean time, Roger installed temporary covers for all my windows. The blinds look great in my new home and I am happy with the overall service. During installation Roger took the time to show us how he did it, went over the warranty once again to make sure we understood completely, and he showed up on time. Great customer service!

After providing Roger with $7k of $11K to install our blinds we are still waiting. He has been the most unprofessional person to work with. He never returns phone calls or emails. After months of trying to track him down, he gave us excuses of why our job was not done, He refunded our deposit after 8 months and promised to complete the job for free. We took him up on his offer but he has failed to provide the service. He requested to break the job up into 2 jobs because he could not afford to complete so we agreed. We discussed the room that were to be completed but when he came to install the blinds, he did not do what was agreed upon and did not tell us when he arrived that he was not doing what we agreed. To date, he has only completed 1/4 of the job and they were not professionally installed. One of the blinds fell out and one is hanging on for dear life. Plus he drilled holes in the wrong location so I have extra holes in my windows. We filed a complaint with the HQs of Budget Blinds and they would not assist. Roger has stated that he is no longer under contract with us since he returned to deposit but he was the one to offer to complete the job for free.

Very nice company to work with.

Overall we found Roger?s service outstanding. Roger is easy to contact and working with him via phone and e-mail was convenient and timely. Roger and his assistant, Jeff, professionally installed quality blinds in about an hour. Roger and Jeff demonstrated how to remove the valances and blinds for window cleaning. Additionally Roger re-located two older blinds to our bedroom free of charge as well as disposed of several old vinyl Venetian blinds and over a dozen wooden shutter blinds free of charge as well. Roger and Jeff also removed all of the packaging material from our residence. We found both Roger and Jeff quite courteous and we did not feel they rushed the job.

The owner is a one man operation. I called to make an appointment with his receptionist, and she had him call me back the same day later in the afternoon as he was out on assignment. He arrived on time, was very friendly. We talked about what I was looking for and what styles would best fit my limited budget. He measured the area and I looked over the books of catalogs to choose the right color/style of vertical blinds. I choose an S shape blade. We set a date, later in the month for installation. Everything went perfectly smoothly. He even patched up some holes in the drywall left by the original blinds that were removed. I would highly recommend Budget Blinds of Stafford (and have to my friends and family). I plan to call again when I have the funds to replace the other windows in my home. Thank you!

After picking the fabric and style I wanted....contract was written and signed. A deposit was put down and was told of the time frame that product would be in....was on time and installed during the time I wanted. Very pleased with the workmanship and staff (Roger). Will definitely use again in the future.

We have been very happy with how professional things have been done.

Roger came to my home to give an estimate for new blinds. At first, I was just planning to get them for the livingroom and master bedroom. After looking at many samples and crunching the numbers, I found that in addition to my original plan, I was able to afford to get 2 sets of vertical blinds, upgrade to a cellular shade in the master bedroom, and get blinds for the other 2 bedrooms. I even upgraded to real wood blinds on all previously mentioned windows. Roger was wonderful from start to finish! He arrived on time and was very patient with me when making my selections. He gave me prices, and I found I could get even more than I originally wanted! He told me the products would be ready in 2-3 weeks. He was right. He called me when they were ready and we set up a time for installation at my convenience. When Roger arrived to do the installation, he was right on time. I was having trouble with my storm door, and before he started the installation, he fixed my door! He installed all of the products quickly and efficiently. He is very personable and a pleasure to be around. I would definitely recommend him to others in need of window coverings. Entire experience was great!

I cannot say enough about how pleased I am with my total experience dealing with Roger Wilde ? owner of Budget Blinds of Stafford, VA. He was professional, courteous and very punctual. Even after Roger installed the blinds, he took the time out of his busy schedule and removed my existing current rods. And to top it all off, he even spackled the holes for me! I am so happy I used Roger Wilde to install my blinds. I will definitely being using Budget Blinds of Stafford, VA again and again and again?.

We had our initial consultation with Roger on August 21, 2012. In my original phone call to him I gave him a very small budget to work with. He scheduled the consultation quickly and showed up on time. During the consultation it became clear that we would be able to get done far more work than we had expected. His prices were so good that we decided to forego our planned flatscreen purchase for more blinds. He gave us written estimates, showed us the exact material we were purchasing, and listed each window complete with location, measurements, covering type, and price. Before leaving, Roger gave us paper blinds to cover the windows with so we would have some privacy. He did this free of charge. I spotted the paper blinds he gave us in Lowes a few days later at a price of $20 per box. Roger called us a couple weeks later to let us know some of the blinds had been damaged in shipping and gave us the option of having the remainder installed. We took him up on the offer. He arrived a little late but called and kept us apprised of his situation. He had run into some problems at another job. We were soon to learn why. Roger is a perfectionist. I don't use that word lightly. He arrived and installed most of the blinds we had ordered. He leveled each one using both a traditional and laser level. When it turned out some of the lines in our new house weren't exactly straight, he hand leveled them for us via our own feedback. He pointed out some imperfections in a couple of the blinds and made sure they were fixed before he left. These "imperfections" were absolutely imperceptible to the naked eye unless you were on a ladder inspecting them inches away. He fixed them anyway. When Roger returned on September 29th to install the remaining blinds, he arrived precisely on time. He installed the blinds in a short amount of time and, once more, showed us an imperfection on one single slat on the sliding glass door. Only under bright light and inches away were the blemishes (tiny spots of light blue paint smaller than a tomato seed) observable. He promised to have this remedied shortly with a complete replacement of the entire slat. The blinds look amazing thanks to his design advice. The ones in my study are stunning to behold when you enter the room. We are already planning a second wave of purchases when money is less tight. I cannot recommend Budget Blinds of Stafford highly enough. It's old world customer service from a man who truly cares about his businesses reputation - a rare find these days.

Roger, the owner, arrived on time, mid-June for our initial meeting. I had never had an in-home consultation for window treatments before, so wasn't sure what to expect, and wasn't even sure what I wanted. Roger gave great advice on what would work best. I had some windows that got a lot of morning sun and made the rooms really hot, so he recommended cellular shades. I never would have thought of that as I assumed they were more than I really wanted to spend. He also recommended wooden blinds for the kitchen, which I had thought of, but again, thought the price would be too high. When he wrote everything up, I expected to have to either downgrade on some products or do half now and half later. I was so happy that the total came in about right where I had set my budget. But Roger had not known what my budget was. On the day he was here for the consult, I also was having new carpet installed so there was a lot going on. In addition to that, I had lots of questions and went back and forth on different options. For the cellular shades, we looked at top-down/bottom up options, plus a really cool one that actually had sheers in them. I really liked those but opted out as I was trying to keep costs down but liked the top-down/bottom up ones for one room and regular ones for the other rooms. I was indecisive about a lot of color options and he was so patient but also offered his opinion (after asking first if I wanted it, which was great!). On installation day, several weeks later, all went well until he was ready to leave and I went upstairs to see the cellulars and the one room did not have the top-down/bottom up ones. They were just regular shades. Since I wanted regular ones for 2 of the 3 rooms, and we had talked about the sheers but then decided against them, there was confusion about what I wanted for the 3rd room. I was ok with it, as I knew I had been back and forth on many things, plus the carpet people there. He checked his order and confirmed he had ordered the correct items. He offered to replace them at no cost except for the additional cost over what they were vs the plain blinds, which I think was $75, so would have been $150 extra for me. I told him I truly appreciate that offer but let me think about it. He had pointed out to me earlier that the valance for the kitchen blinds was not right, the measurement had been inaccurate. Honestly, I am not sure I would have noticed if he had not said anything. On the consult day, those windows were a pain, they are very narrow and I thought I wasn't going to be able to get what I really wanted, but he came up with an idea that would make them fit. So he said he would order the correct valance and call when it came in. He called last week and we scheduled an appointment for Monday, 7/30/12. The valance was replaced in no time, but then he had a box in his hands and he said he had my top-down/bottom up shades! I was floored! He said he knew I was disappointed and wanted to make it right. I had not even gotten back to him about replacing them, I was going to accept what I had. For him to do that when it really wasn't even really his fault is simply amazing. Since I wasn't expecting that, I had to take down the curtains. The cellulars are great for insulation, but they don't block all of the light, so I attemped to re-hang the blackout curtains I had before. But now my original curtain hardware didn't fit quite right and removing and replacing them is quite cumbersome. I have been meaning to buy new hardware but have been making do with a very tight fit with the curtains rubbing against the blinds and not really being able to open/close the blinds. He stayed nearly an hour fixing the holes where the hardware was to make them more secure and adding shims to make the rods project further out from the wall so the curtains would fit better. I still need to buy new hardware, but they fit better for now and that was such an unexpected thing for him to do. I don't think I have ever experienced such awesome customer service before. Even if he had not surprised me with replacing the blinds, I would have considered the overall experience to be very favorable. He was such a pleasure to work with, very punctual, professional and personable. But to go over the top, not just once, but twice, is so amazing, I just had to write about it!