All American Appliance Service has been doing business for over 28 years! We offer honest service at affordable prices! All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. All American Appliance Service has been Angie's List Super Service Award Winner since 2007! Give us a call today! *(703) 978-0631 or (540) 286-0634*. We provide service on all large appliances...including washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. We service all American made brands and more! Ask for details! 9 employees. No subs. Cost is determined by the job. May contact through e-mail. Locally owned. Owner operated. Friendly office staff. Highly trained technicians. www.allamericanappl.com
Business highlights
30 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Services we offer
We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.
Services we don't offer
We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.
The service repair man was very efficient and knowledgeable. He got me back online for the remainder of the weekend and came back with the permanent part 1st thing Monday.
Description of Work: Fix my refrigerator. Was not cooling at all.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you for your review!
Gianna C.
10/2019
5.0
appliance repair, small appliance repair
 + 0 more
Very nice repair man. The price was a bit high, but the refrigerator works great. I would use them again and would refer them to others.
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from All American Appliance Service Inc
I think you posted to the wrong company, as we do not service your area.
Timothy W.
09/2019
5.0
appliance repair
 + -1 more
Very smoothly. After confirming the problem -- replacement of heating element needed -- the technician via phone found the part locally, went to get it and returned, installed it, and tested the dishwasher. All very smoothly in total time under 2 hours. Angie's List connection got us usa 10% discount.
Description of Work: Replace the heating element in our Bosch dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from All American Appliance Service Inc
Thank you for your review! We appreciate it!
Carol W.
08/2019
5.0
appliance repair
 + -1 more
Needed repair on a Whirlpool dishwasher. Repairman was punctual and efficient and gave helpful tips on dishwasher care.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from All American Appliance Service Inc
Thank you for your review, we appreciate it.
Jody M.
08/2019
5.0
appliance repair
 + -1 more
My six year old Sears bought Whirlpool dishwasher broke down on August 6. After an extremely frustrating three week experience with Sears... (canceling appointments via text and saying the soonest they could repair my washer was 25 days after I first called them and saying it would be $600 to replace the pump unless I bought a warranty--which I did and they still weren't coming), I frantically called All American Appliance. Practically in tears, I tell the owner, Bonnie, my sob story (family of five without a washer for 20 days!). After a few phone calls back and forth (me checking the error code on the wash and she making sure she had a part), she schedules someone to come THE NEXT MORNING (happy tears here). I get a call the next morning (I can't believe it!), their repairman, Roy, will be here in 20 minutes. Roy (my other hero) is here. He comes with the pump, but he takes apart and inspects the washer and tells me it is just a clogged drain (hair ties and lint--embarrassing). Thinking it would be weird if I cried and hugged him, I paid him and thanked him profusely. All American Appliance is my new favorite. They are fast, responsive, friendly, honest, and knowledgeable. Just call them already. Seriously, I can't recommend All American Appliance enough for your broken dishwashers, disposals, ice makers, refrigerators, freezers, ranges- wall ovens, built in ovens, gas and and electric models, washers, dryers....
Description of Work: Repairing a washer that won't drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Response from All American Appliance Service Inc
Thank you for your review, we really appreciate it!
Justin S.
08/2019
5.0
appliance repair
 + -1 more
They did a good job and worked well with my tenant, which was important to me.
Description of Work: repair ice machine in fridge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you for the review !
Denise H.
07/2019
2.0
appliance repair, small appliance repair, dryer vent cleaning
 + 1 more
On time. Said it was s huge job requiring the oven to be taken apart. Quote $289. Took 15 minutes. I ask him to wipe off interior of front panel and he did not. Over priced and unprofessional
Description of Work: Teplace glass panel innoven
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$279
Response from All American Appliance Service Inc
Our company did not go out to this property. Please double check your receipt, there is another company that uses a name similar to ours. Please remove the review and post it to that company, we would appreciate the correction. Thank you, Bonnie Woolsey
Courtney M.
06/2019
5.0
appliance repair
 + -1 more
Perfect. He came, had the part needed with him, gave me 2 choices about how the work would be done, and completed the job quickly.
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from All American Appliance Service Inc
Thank you for your review, we appreciate your business .
Andrew S.
04/2019
5.0
appliance repair, small appliance repair
 + 0 more
Roy was great. We called and he came the next day. Ice maker was not working and he determined it was broken and he replaced it right away.
Description of Work: Ice maker replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$284
Response from All American Appliance Service Inc
Thank you for your review, we will pass it on to Roy as well.
Sonia S.
04/2019
5.0
appliance repair
 + -1 more
Mark arrived on time and quickly diagnosed and fixed the problem with the drain pump. He explained all that he had done and the price was very reasonable. I really appreciate a company that does not attempt to upcharge or make repairs that are not necessary. I will definitely contact them for any appliance repair in the future. Look no further, you have found your go to company for appliance repair.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you for your review we appreciate it.
Eddie G.
04/2019
3.0
appliance repair
 + -1 more
This company cannot repair Samsung model. If this was the first year that Samsung had came out with a washing machine I could see this. This machine is over 4 years old. They did send me a message over the weekend that they could not work on it and also followed up with a call. Just giving folks a heads up to not even waste your phone call if you have a Samsung. Loss of business for them. They referred me to talk with Sears. Disappointed.
Description of Work: Repair our Samsung front loading washing machine
Rating Category
Rating out of 5
Response from All American Appliance Service Inc
Sorry we were unable to assist you, but to save customers time it does say on our Angie's list page that we don't service Samsung you must have missed it. Reviews are normally for customers who received service.
Louise S.
04/2019
5.0
appliance repair
 + -1 more
Fix for water dispenser/filter system required replacement of the system. It took three trips, but was well done. We now get a robust stream of water again rather than a trickle. - The bottom drawer freezer was accumulating ice on the bottom of the drawer which impeded the closure and required regular scraping. Since a new gasket was installed, the build up is gone! - I was very pleased with the responsiveness of the office and with the technician and his work. I will definitely use again as needed for appliance issues.
Description of Work: Diagnose problem and fix water dispenser on Maytag French Door refrigerator and replace gasket on drawer freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Response from All American Appliance Service Inc
Thank you for your review. We look forward to servicing you in the future.
Thomas U.
03/2019
5.0
appliance repair, small appliance repair
 + 0 more
Very well. The technician fixed the washing machine, but gave a quote for the dishwasher that made it more economical to buy a new dishwasher. He was quite knowledgeable and helpful about many of our appliances. Very reasonable charge.
Description of Work: Fix Washing Machine and Dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from All American Appliance Service Inc
Thank you for your review. We look forward to servicing you in the future.
Bill B.
03/2019
5.0
appliance repair
 + -1 more
Coincidentally, both appliances malfunctioned at the same time. The technician, Mark, did a great job diagnosing and addressing the problem for both. Had to order parts to fix each, so it took two visits to complete the repairs. Scheduling was easy to coordinate. Would definitely hire again.
Description of Work: Electric range induction cooktop repair and refrigerator icemaker repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$634
Response from All American Appliance Service Inc
Thank you for your review, we will pass it along to Mark as well.
Robert K.
02/2019
5.0
appliance repair
 + -1 more
Our oven was taking 40 minutes to heat to 400F and we sometimes had a gas smell when it was turned on. The problem was a failing igniter which the service tech replaced. He provided us a demonstration of what was happening and a primer on how it all worked - including a tip on cleaning our top burners which occasionally need to be lit with a match. We also talked other parts and availability should other things go wrong in the future. So we will know when to call for repair and when to shop for a new oven. Just a great experience - including an Angie's list discount on price1
Description of Work: Repair a GE Gas convection oven that was not heating properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154.99
Response from All American Appliance Service Inc
Thank you for your review. We appreciate your business!
Robert E.
02/2019
5.0
appliance repair
 + -1 more
Arrived timely, diagnosed the problem to a defective electronics control panel. The manufacturer no longer makes the part, though, and there is no replacement part available. It was well worth the money to know I would have to buy a new oven, though. The repairman was very knowledgeable, polite and helpful. I would use again.
Description of Work: Double wall oven not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69.95
Response from All American Appliance Service Inc
Thank you for your review we appreciate it!
Larry F.
02/2019
5.0
appliance repair
 + -1 more
Completed successfully. Company kept me informed throughout the project.
Description of Work: Replace exhaust fan on cook top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you for your review!
Kenton V.
02/2019
5.0
appliance repair
 + -1 more
The technician removed the oven control board and found a bad solder joint. He fixed that, but the oven still would not head correctly. His assessment was that the oven control board had failed. Unfortunately that part was no longer available and I had to order a new oven. I was pleased with the service and got a fair assessment.
Description of Work: Assess failure of Kitchen Aid double oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69.95
Response from All American Appliance Service Inc
Thank you for your review, we appreciate your business.
Sean F.
12/2018
5.0
appliance repair
 + -1 more
The repair man called before showing up and arrived about 30 minutes into the three hour window. He checked the machine to confirm the problem (broken water pump), had the parts on the truck, and completed the repair within an hour. The service call was on time, efficient, and professional.
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from All American Appliance Service Inc
Thank you for your review, we appreciate your business.
Jonathan L.
12/2018
5.0
appliance repair
 + -1 more
Our dryer stopped working on Sunday, and we called and left a message. All American Appliance called back early on Monday morning and we were able to schedule an appointment on Wednesday between 11 and 2. On Wednesday, Mark called around 10:50 saying he'd be there shortly, and he was. He diagnosed the issue as being a broken heating element, which they needed to order. He scheduled an appointment again between 11 and 2. He called around 11:45 to say he'd be there shortly, which he was. He had the dryer repaired within 20 minutes or so. Mark was friendly, courteous, and punctual. They were extremely responsive and kept us up to date with the timeline for repair. Would definitely use again and would recommend to others.
Description of Work: Dryer repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you for your review, we appreciate your business.
Lynn U.
12/2018
5.0
appliance repair
 + -1 more
Great company. Professional and quickly diagnosed the the problem, bad cut it card. Roy, super technician showed me the issue, had a replacement part on his truck. Fixed quickly. Reasonable price.
Description of Work: Refrigator / Freezer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you, we appreciate your business.
Mary H.
12/2018
5.0
appliance repair
 + -1 more
Tech was right on time, diagnosed the problem in a few minutes, put in the order for the replacement motor, and a week later all was working like a charm. Also, It seems the motor came in less expensive than what had been estimated, so I saved a chunk of money there also! Very, very pleased with the service.
Description of Work: Troubleshoot, then replace motor on dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you, we appreciate your business.
ELISE T.
12/2018
5.0
appliance repair
 + -1 more
This is the second time I have used All American Appliance. They are highly professional and responsive. The technician, Mark, did a thorough check of the fridge, cleaned some parts of it and determined that it was working properly and did not need replacement at this time. The cost of the diagnostic visit was very reasonable and well worth the price to know that I did not need to replace the refrigerator. I would highly recommend this company. I was able to quickly schedule an appointment and the technician was personable, knowledgeable, careful to not damage my floor in moving the fridge and very reassuring about the state of the appliance.
Description of Work: My 12 year old refrigerator was acting erratically, seeming to warm up whenever the door was opened. Before going out to buy a new refrigerator, I wanted a professional to look at it to see if there was a defect and the refrigerator did need to be replaced at this point.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from All American Appliance Service Inc
Thank you for your review, we will pass it along to Mark as well.
Kimberly S.
11/2018
5.0
appliance repair
 + -1 more
Awesome- responded quickly to a last minute request. Professional, honest and reliable.
Description of Work: Oven Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All American Appliance Service Inc
Thank you for your review we appreciate it!
Alice S.
11/2018
5.0
appliance repair
 + -1 more
It took a long time for the part to come in, but otherwise the service was great.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
All American Appliance Service Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
All American Appliance Service Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, All American Appliance Service Inc does not offer free project estimates.
Yes, All American Appliance Service Inc offers eco-friendly accreditations.
Yes, All American Appliance Service Inc offers a 10% senior discount.
No, All American Appliance Service Inc does not offer emergency services.
Yes, All American Appliance Service Inc offers warranties.
All American Appliance Service Inc offers the following services: We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.
We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.
Contact information
39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556