All American Appliance Service Inc

Appliance Repair, Appliance Repair - Small

About us

All American Appliance Service has been doing business for over 28 years! We offer honest service at affordable prices! All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. All American Appliance Service has been Angie's List Super Service Award Winner since 2007! Give us a call today! *(703) 978-0631 or (540) 286-0634*. We provide service on all large appliances...including washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. We service all American made brands and more! Ask for details! 9 employees. No subs. Cost is determined by the job. May contact through e-mail. Locally owned. Owner operated. Friendly office staff. Highly trained technicians. www.allamericanappl.com

Business highlights

31 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.

Services we don't offer

We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.91,096 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 476-500 of 1096 reviews

Rod and Kathleen S.
04/2013
5.0
appliance repair
  + -1 more
Excellently; addressed issue and did not try to upsell or anything
Description of Work: Dishwasher repair, old dishwasher; needed a couple small replacement parts;

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Alexander T.
04/2013
5.0
appliance repair
  + -1 more
All in all an excellent experience. Highly recommended.
Description of Work: Microwave broke. The repairman was on-time, had a clean appearance, was extremely friendly, respectful of my household, didn't ask awkward questions about our home, and was exemplary in explaining the problem and other issues he noticed. For example, the builder failed to attach all of the screws holding the microwave up, resulting in the other two screws distorting the microwave case. Also, pointed out that builder failed to install the microwave smoke filter screen. All in all an excellent experience. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Sheila H.
04/2013
5.0
small appliance repair
  + -1 more
Mark was my technician, he was very prompt and professional. He called approximately 15 minutes before arriving to let me know he was on the way. My garbage disposal was replaced within a half hour of arrival. Best of all, my dog liked him! She is usually afraid of new people but is an excellent judge of character.
Description of Work: My garbage disposal was broken, Mark tried to repair but recommended a replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

claudia M.
04/2013
5.0
appliance repair
  + -1 more
It went great from start to finish. Everything went in a timely fashion. Great communication throughout process. Would hire again.
Description of Work: Fixed the control switch on a stove burner and replaced a clip on the door of dryer so door would stay shut. Technician was professional and pleasant. Answered questions. Very pleased with service. Called ahead to let me know arrival time and arrived promptly .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

James O.
04/2013
5.0
small appliance repair
  + -1 more
The guy came out the same day I called. He came out, fixed the dryer, checked the washer and was done in a very timely manner.
Description of Work: We contacted All American Appliance to fix our dryer and take a look at the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Hisham F.
04/2013
5.0
appliance repair
  + -1 more
The technician was punctual & professional.
Description of Work: The Dishwasher was not draining, the technician advised to get a new Dishwasher rather than just changing the Drain Motor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Cynthia G.
04/2013
4.0
appliance repair
  + -1 more
They did a good job but they ordered the wrong panel, so they had to reorder the panel. I was without oven use for that 2 weeks.
Description of Work: They changed out a control panel in my stove.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$280

Sandra P.
04/2013
5.0
appliance repair
  + -1 more
It went well. They were very prompt and called before he came. He was very nice and fixed the problem quickly.
Description of Work: Repaired a valve on the refrigerator that was clogged and causing a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen G.
04/2013
5.0
appliance repair, small appliance repair
  + 0 more
Their pricing was reasonable. My experience with them was fine. There was no problem with it. Everything was positive with the interaction.
Description of Work: All American Appliance Service Inc. took a look at a malfunctioning washing machine for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
04/2013
5.0
appliance repair
  + -1 more
The technician came the day after we called, and isolated the problem in about 15 minutes. He ordered the necessary part, told me the cost to complete the repair and left without payment. As soon as the part came in, about 3 days later, the company called and put us on their calendar for the first day I was available. He came back, as scheduled, fixed the malfunction with the new part in about 30 minutes, collected payment according to the original estimate, and left. We are very happy with the service and will definitely use them again.
Description of Work: Fixed the filtered water dispenser on our Kitchen Aid refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Meron D.
04/2013
5.0
appliance repair
  + -1 more
They were very prompt and professional as well as reasonably priced.
Description of Work: They came out and fixed our fridge and replaced the heating coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Susan H.
04/2013
5.0
appliance repair
  + -1 more
The appointment was scheduled for between 8:00 am and noon. The technician, Corey, called at 7:35 to say he was ahead of schedule and asked if I wanted him to come early. Since I had to get to work, that was fine with me! He quickly grasped the problem, replaced a defective part for the water filter assembly and unjammed the ice dispenser. He had to low cral under our house to shut off the water to the fridge to accomplish this. He was friendly and professional, explained what he was doing as he went along. Even vacuumed the coils while the back panel was off.
Description of Work: Repair of refrigerator water filter assembly and icemaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

MICHAEL A.
04/2013
5.0
appliance repair
  + -1 more
Have used this company and repairman (Mark) twice before. This time the dishwasher was getting very noisy. Figured it was the motor. Called Thursday, arranged for Mark to come out the following morning at 7:30. Mark actually lives not too far from us and it works well for him to make us his first call. Diagnosed the problem quickly and said he would call me later in the day with a price estimate of the part. He called less than an hour later with the price and said he could come by within 30 minutes to complete the repair. He was there in 15minutes and the motor replaced 15 minutes later. Dishwasher is back to it old quiet self without the cost and hassle of getting a new one.
Description of Work: DIagnosed and repaired noisy dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Annie G.
03/2013
5.0
appliance repair
  + -1 more
We were having issues with our oven, so All American came out and did an inspection. Turns out our igniter was going bad - they ordered the part and were back completing the repairs within two - three days. On time, professional, great customer service from the office - will definitely use them again!
Description of Work: We were having issues with our oven, so All American came out and did an inspection. Turns out our igniter was going bad - they ordered the part and were back completing the repairs within two - three days. On time, professional, great customer service from the office - will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Howard D.
03/2013
5.0
appliance repair
  + -1 more
The top wash rack in the dishwasher was not properly sliding in and out of the machine. As a result, it was difficult to load and unload the dishwasher. The technician responded promptly at the time designated by the company. He was courteous, polite, and helpful in responding to my questions. The job was completed efficiently and there have been no problems with the unit since the repair. I would unquestionably recommend All American Appliance Service for necessary repair work.
Description of Work: Top rack of dishwasher was not sliding/moving properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

debby K.
03/2013
5.0
appliance repair
  + -1 more
Excellent. Came on time, ordered correct parts, said what was and wasn't needed. Came back to install oven controller and again was on time. Installed new paddle for water dispenser that I ordered myself. Cleaned up when done. All work done at a very reasonable price, no pressure to have work done. Very professional. I highly recommend.
Description of Work: Double oven contol panel went out and had some issues with my side by side fridge., got a very quick appt and they were here when they said they would be. Looked everything over and gave me quotes. For the fridge, told me the best way to order parts etc myself and he could help install if needed when he came back to finish oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Janice H.
03/2013
5.0
appliance repair
  + -1 more
This was a company that I called a year or so ago for a problem that my husband ended up fixing. They were very friendly on the phone, so I kept their information. They were able to schedule an appointment within one week. I called because I thought there might be a leak in our refrigerator door ice dispenser. However, when the technician came and examined the fridge, he could not find a problem. Since he was there anyway, I had him look at two things I didn't think could be fixed......and he fixed them!! There was a lever that I pulled to take out the old water filter in the fridge, and it was supposed to push out the old filter. I had somehow broken this lever, and my husband had to use pliers to pull out the old filters and put in the new ones. The technician, Mark, worked on the mechanism for a while and fixed it. I also have a constant problem with my gas stove not lighting properly. Mark cleaned out the burners and showed me the proper way to do this myself the next time this happened. I was very pleased with the entire experience!
Description of Work: Repaired filter holder in refrigerator. Cleaned burners on gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98.1

Sharon L.
03/2013
4.0
appliance repair
  + -1 more
Everything went fine. prompt response and quickly resolved the problem
Description of Work: The washer /dasher was not working. clothes were not being moved around in the machine and getting clean. The machine was getting alot of use and two plastic parts were worn out.the technician had the parts in his truck. parts were replaced and everything has worked fine ever since.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70

Mark E.
03/2013
5.0
appliance repair
  + -1 more
Repairman called ahead and showed up early in the designated time window. Repair was completed quickly and efficiently. Repairman was friendly and professional.
Description of Work: Washing machine repair; replacement of broken component

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Paul W.
03/2013
5.0
appliance repair
  + -1 more
Mark was the technican. He made the initial service call to determine what the cause of the problem was and to determine the components that needed replacing. He ordered parts and advised on what day he could come back with parts. He arrived as scheduled and completed the installation. My husband had independently researched the problem and searched the web for solutions. He priced out the cost of ordering the control board and keypad directly for us to install. He believes that the pricing from All American Appliance with installation was very fair considering the cost of the two components and the time to install.
Description of Work: 30" electric wall oven froze up. Keypad wouldn't respond. Had to replace the control panel and keyboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Carrie U.
03/2013
5.0
appliance repair
  + -1 more
Overall, I was quite pleased with every aspect of this service call from initial contact to the completion of the job.
Description of Work: I needed to replace the seal in a Maytag Neptune stackable washing machine due to mold accumulation. After consulting Angie's List I chose All American Appliance Service. The representative was pleasant and informative. I provided a detailed description, including the model number of the machine and what service I was requesting. My contact information was taken and I was advised I would receive a return call within 30 minutes advising me if the part was available and suggested dates and times for the service. Within 20 minutes the phone rang advising that the part was in stock and work could be done as soon as possible. Because I was able to provide particulars about the machine, an estimate visit was not necessary. Satisfied with the quoted price, a date for service was set. The service technican arrived within the designated timeframe, calling 15 minutes prior to arrival. The technican was pleasant and efficient as he did performed his duties to replace the seal. He cleaned up very nicely, explaining the services performed before presenting the bill. The quoted price is what I paid, no extra charges for unforseen problems. I was quite pleased with the service and will definitely call upon All American for future service of all my household applicances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Samuel G.
03/2013
5.0
appliance repair
  + -1 more
They did an excellent job. The defrost went out and it was icing up.
Description of Work: They repaired my refrigerator and gave me a 10% discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ruthie S.
03/2013
5.0
appliance repair
  + -1 more
Would use them again. They showed up on time. Didn't have a part but was able to expedite ordering it and was back out to repair my washing machine. Service repair man was very professional and gave me solid advice. I would use them again.
Description of Work: They repaired my washer and replaced the thermostat in my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rochele K.
03/2013
5.0
appliance repair
  + -1 more
When the gentleman came out he was very helpful and fixed the problem immediately. My only negative comment is around scheduling. For whatever reason they messed my scheduled time up but they recovered and met my needs as soon as they could. I would definately use them again.
Description of Work: Fixed problems with refrigerator water filtration function.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Judi B.
03/2013
5.0
appliance repair
  + -1 more
Friendly, professional, timely service.
Description of Work: Repaired stovetop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

All American Appliance Service Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

All American Appliance Service Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, All American Appliance Service Inc does not offer free project estimates.
Yes, All American Appliance Service Inc offers eco-friendly accreditations.
Yes, All American Appliance Service Inc offers a 10% senior discount.
No, All American Appliance Service Inc does not offer emergency services.
Yes, All American Appliance Service Inc offers warranties.
All American Appliance Service Inc offers the following services: We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.
We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM