All American Appliance Service Inc

Appliance Repair, Appliance Repair - Small

About us

All American Appliance Service has been doing business for over 28 years! We offer honest service at affordable prices! All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. All American Appliance Service has been Angie's List Super Service Award Winner since 2007! Give us a call today! *(703) 978-0631 or (540) 286-0634*. We provide service on all large appliances...including washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. We service all American made brands and more! Ask for details! 9 employees. No subs. Cost is determined by the job. May contact through e-mail. Locally owned. Owner operated. Friendly office staff. Highly trained technicians. www.allamericanappl.com

Business highlights

30 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.

Services we don't offer

We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.91,096 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1026-1050 of 1096 reviews

Eileen G.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviceman called prior to arrival to state that he was on his way. Was courteous, professional and knowledgable. Had the correct part on the truck and fixed the dishwasher in a half an hour. I was pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from All American Appliance Service Inc
Thank you for your feedback! We appreciate it!

Linda D.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your feedback!

Paul S.
12/2014
4.0
appliance repair
  + -1 more
.
Description of Work: they installed a garbage disposal I purchased at Home Depot.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$134

Paul S.
12/2014
5.0
appliance repair
  + -1 more
.
Description of Work: They installed a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

MEG H.
12/2014
5.0
appliance repair
  + -1 more
Great service!
Description of Work: Bonnie was terrific and diagnosed my issue over the phone - saved a service call and associated cost. Next time I have any appliance issues I am definitely reaching back out to Bonnie!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Glad we could help, and thank you for taking the time to post a positive review.

Jane J.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator was accumulating some water on inside door shelf. Thought I may need to have the rubber gasket repaired. After inspection and some adjustments to include applying heat to rubber gasket it was determined that a new gasket may not be necessary. Service was great, on time friendly/professional tech. Would definitely refer and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from All American Appliance Service Inc
Thank you for your positive feedback! We appreciate you letting us know how we are doing.

Richard F.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your feedback!

Christina S.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your feedback!

Cindy B.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Told us what the problem was and how to deal with it. Very professional and straightforward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Response from All American Appliance Service Inc
Thank you for your feedback!

Ronald W.
10/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced in-door ice maker for refrigerator. Accurately diagnosed the problem. The part was not in stock, so had to wait a week for them to order it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$249

Response from All American Appliance Service Inc
Unfortunately if the part is not in stock and has to come from the manufacturer it does take 3-5 business days. If we can move the part faster we certainty try to do that for the customer. Getting the customers appliance back in service is a priority. Thank you for your feedback!

Daniel W.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from All American Appliance Service Inc
Thank you for your feedback!

Paul L.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They replaced the circuit board in my dryer and even put in another part I had gotten but couldn't put in myself. The price was around 297.00 more or less. They were professional and called ahead I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from All American Appliance Service Inc
Thank you for your feedback!

Carmelita S.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My stainless steel ref was leaking at the bottom. I called All American and they scheduled repair for the next day. Mark called when he was on his way. He looked at my ref and told me the drain was clogged. He told me how much it would cost to fix it. He fixed it fast and cleaned up afterwards. He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from All American Appliance Service Inc
Thank you for letting us know how we are doing! We appreciate it!

Thomas G.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my dishwasher which had been affected by a lightening strike. Diagnosed the problem correctly and replaced the defective part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from All American Appliance Service Inc
Thank you for your feedback!

James F.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our 15-year old refrigerator was not cooling properly. Appliance Services came out and the repair man very quickly determined the fan motor had burned out. He had to order the new motor (which took about 5 days to get)and as soon as it came in, they came out and put the new motor in. The refrigerator is working fine now. The work was performed very efficiently and we were pleased with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from All American Appliance Service Inc
Thank you for your feedback! We appreciate it!

Alfred V.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: It was a simple fix. A stuck valve in a dishwasher. No replacement parts required. A dishonest provider could have fooled me into spending a lot more. The service call price was very reasonable, about half of what another provider quoted to make a service call. Of course, I got a !0% discount when I said I found them on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Response from All American Appliance Service Inc
Thank you for your feedback!

Jessica W.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mark replaced my thermal fuse and control panel on my dryer. Very professional. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your feedback!

Cris L.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: All American repaired a double wall oven control panel and touch pad. I liked that I didn't have to wait days to have them come out. I was given an appointment within 24 hours of calling. As I expected, the control panel needed to be replaced. I was given my options and chose to have the oven repaired. The part was ordered. When the part came in, it was discovered the touch pad was also bad. Not only that but the touch pad was no longer available in the color of my oven. We were on a time crunch and not in a position to be able to put in a new double oven. The tech searched the internet, found a new part he was certain would work. The tech was at our house as soon as the part arrived. I really appreciated the professional and honest way this company does business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from All American Appliance Service Inc
Thank you for your positive feedback!

William R.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Both the phone call and visit were very friendly and professional. I would definitely consider them again and recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from All American Appliance Service Inc
Thank you for your feedback!

Richard H.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your feedback!

Harold B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Resolved dishwasher drain problem. Work was performed quickly with an experienced technician who promptly isolated the problem and cleared the blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from All American Appliance Service Inc
Thank you for your positive feedback!

Marue Q.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed the dryer and replace the garbage disposal. With the angies 15% discount -- the garbage disposal replacement was over $100 less than other adds on angies list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$652

Response from All American Appliance Service Inc
Thank you for your positive feed back.

Ralph T.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We used All American Appliance Service Inc to check out our washer and it turns out that the cost of the repair was going to be about the same as a new unit, so we decided not to repair the machine. However, Mark from AAA was very professional and prompt. Would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your positive feedback!

Tom V.
06/2014
2.0
appliance repair
  + -1 more
unknown
Description of Work: This is a little difficult to write. For part of our interaction, they were pretty good. It was a reasonable price for their work. The initial meeting went ok. They looked at the washing machine, determined the proble and gave us a quote. They said they could get the part. We called back the next day (Friday) and said to go ahead with the fix. They said they should have the part Monday or Tuesday. I had to call Thursday morning and then again on Thursday before I got a response from the technician Thursday night. He said he could not get the part but could get a refurbished part in July. He also said that if I found the part, he would install it. | |So my problem is I do not know what is a fact. I have no reason to doubt them but it was an issue for me that I had to contact them about it. For the intial appointment, I probably would give an A-. However, for the final outcome, I do not know how I give them anything but an F.

Rating CategoryRating out of 5
value
5.0
punctuality
4.0

$60

Response from All American Appliance Service Inc
This is not our company. I immediately doubted the report when I saw the technician had called the customer. And doubted it more when he said he would install a refurbished part. We do not installed refurbished parts. All calls regarding part availability would be made by the office (all ladies).

Marcene E.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refrigerator had a clogged drain. He was able to make the repair quickly. He was on time, polite and friendly. He gave me time to clean the grime and dust in the back of the refrigerator without rushing me. I was able to use a $10 off coupon and am very satisfied .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from All American Appliance Service Inc
Thank you for letting us know how we are doing!

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

All American Appliance Service Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

All American Appliance Service Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, All American Appliance Service Inc does not offer free project estimates.
Yes, All American Appliance Service Inc offers eco-friendly accreditations.
Yes, All American Appliance Service Inc offers a 10% senior discount.
No, All American Appliance Service Inc does not offer emergency services.
Yes, All American Appliance Service Inc offers warranties.
All American Appliance Service Inc offers the following services: We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.
We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM