All American Appliance Service Inc

Appliance Repair, Appliance Repair - Small

About us

All American Appliance Service has been doing business for over 28 years! We offer honest service at affordable prices! All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. All American Appliance Service has been Angie's List Super Service Award Winner since 2007! Give us a call today! *(703) 978-0631 or (540) 286-0634*. We provide service on all large appliances...including washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. We service all American made brands and more! Ask for details! 9 employees. No subs. Cost is determined by the job. May contact through e-mail. Locally owned. Owner operated. Friendly office staff. Highly trained technicians. www.allamericanappl.com

Business highlights

30 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.

Services we don't offer

We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.91,096 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 1096 reviews

David B.
03/2018
5.0
appliance repair
  + -1 more
Technician was knowledgeable and efficient. He quickly determined what was wrong, and also advised of repair cost vs cost of a replacement machine. (Repair would have been almost as expensive as a replacement machine.)
Description of Work: Repair Clothes Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from All American Appliance Service Inc
Thank you for review we appreciate it.

Chandler C.
03/2018
5.0
appliance repair
  + -1 more
Roy was superb! In nothing flat, he realized previous installer of garbage disposal did not remove the d/w plug!! Fixed in less than 15 minutes on the job. Rest of time swapped fish stories :-) Charged next to zip compared to usual house calls - NO upselling!! If you need a repair guy - Roy & All American is #1!!
Description of Work: Dishwasher leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from All American Appliance Service Inc
Thank you for your review, we will pass it along to Roy as well.

Carol B.
03/2018
5.0
appliance repair
  + -1 more
They did an excellent job and fixed everything to my satisfaction
Description of Work: Oven and refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Russell B.
03/2018
5.0
appliance repair
  + -1 more
We had a 3 hour window and Mark arrived near the beginning, which was great! He diagnosed the issue very quickly and his expertise was obvious. I was really happy with the service and our fridge work great now. Thank you!
Description of Work: Fridge Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from All American Appliance Service Inc
Thank you for your review we will pass it along to Mark as well.

Robert F.
02/2018
5.0
appliance repair
  + -1 more
Honest assessment and great advice.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from All American Appliance Service Inc
Thank you for posting your review we appreciate it.

CARMIA S.
02/2018
5.0
appliance repair
  + -1 more
Repair took two visits. Parts ordered but I had to call back to find out they had arrived. Everything else was perfect.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from All American Appliance Service Inc
Thank you for your review and your business.

Shervan T.
02/2018
5.0
appliance repair
  + -1 more
We had a clothes washer that I was hoping to repair instead of replace. All American helped troubleshoot the issue. Ultimately we got to the point where the repair would not be worth the money. Instead of pushing ahead to complete the expensive repairs I was advised that it would be in my best interest to replace the unit after all. At that point I was simply charged a diagnosis fee which after two trips and replacement of one suspect part, was an extremely fair and honest to end the engagement. I will definitely call All American in the future to give me honest assessments knowing that they are not trying to sell me anything but just want to give an affordable repair whenever possible. Thank you!
Description of Work: Clothes washer diagnosis/repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

James W.
02/2018
5.0
appliance repair
  + -1 more
Problem was diagnosed on first visit, parts were ordered, and then new parts were installed within the timeframe projected.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review, we appreciate it!

Fang M.
02/2018
5.0
appliance repair
  + -1 more
Our technician was amazing and came back on 3 separate occasions to assist us. The first time he came was for the initial analysis and consultation, the second time for the repair, and the third time because he found a piece missing that he ordered and replaced for us. We are grateful we found this wonderful company.
Description of Work: Dryer tore clothes and needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank You for your review, we appreciate it.

Lisa W.
01/2018
5.0
appliance repair
  + -1 more
They were professional, fair, timely, and very committed to a high standard of work quality. Highly recommended
Description of Work: Refrigerator water filter housing replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from All American Appliance Service Inc
Thank you for your review!

Christine M S.
01/2018
5.0
appliance repair
  + -1 more
I had broken something in the lint trap by inserting a cleaning brush. It took a wire cutter to get it out so you know I beat this part up a lot. Then couldn't get the screen back in. I called All American late in the afternoon and repairman (Pete) was here by 11:00 am the next morning. Did the work. Repaired the problem and did not need a new part. Outstanding! He also told me where I could get the correct type of dryer, lint cleaning brush.
Description of Work: Repair a dryer lint vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from All American Appliance Service Inc
Thank you for your review, we will pass it along to the technician as well.

Dan M.
12/2017
5.0
appliance repair
  + -1 more
Mark showed up promptly and began working on the issue right away. He was friendly, knowledgeable, and was able to diagnose and fix the issue quickly. I would gladly hire him again for any future appliance issue.
Description of Work: Repair a gas oven that wasn't heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from All American Appliance Service Inc
Thank you for your review, we appreciate it! Bonnie

Patrick H.
12/2017
5.0
appliance repair
  + -1 more
The repairman for All American Appliance gave me a call 15 minutes before he arrived. Was able to quickly determine the issue and resolved the problem. He was extremely professional and very easy to work with. I would highly recommend them and plan on using again for any appliance issues.
Description of Work: LG Refrigerator - front ice and water dispenser was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from All American Appliance Service Inc
Thank you for your review!

rose M.
12/2017
5.0
appliance repair
  + -1 more
Thoroughly inspected but unable to reproduce a leak. The repairman, however, loosened up the wheels so I could move it if necessary. That I appreciated......the refrigerator never leaked again....
Description of Work: Refrigerator sporadically leaking...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Dan K.
12/2017
5.0
appliance repair
  + -1 more
Technician arrived when they said he would, quickly diagnosed the problem, and fixed the dryer. Cost was extremely reasonable. Technician was friendly and knowledgable. I couldn't have asked for a better experience with these guys.
Description of Work: Had a smoke smell coming from dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98.1

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Adam D.
12/2017
1.0
appliance repair
  + -1 more
I called and told them I needed repair on a Bosch Dryer several times. They couldn’t get out to me for 5 days and only had one time available. I had to cancel appts to be home. Today was the day they were supposed to come. They JUST called me two hours before my scheduled appt to tell me they don’t have a tech to work on Bosch!!! Completely unprofessional and unacceptable!!
Description of Work: Bosch Dryer

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from All American Appliance Service Inc
We truly did make a mistake on this call, While we service the Bosch dishwasher that is the only Bosch product our technicians are trained on. The young lady who took the call is new so.. That said the customer was called first thing in the morning not 2 hours ahead as stated . We do sincerely apologize for the mistake.

Katherine C.
12/2017
5.0
appliance repair
  + -1 more
Perfectly! The fellow was on-time, did exactly what he needed to do, and did a wonderful job of it.
Description of Work: I needed a new drain pump in my washer/dryer unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Jan K.
11/2017
5.0
appliance repair
  + -1 more
It went great. I was given a window of 10 until 1. I was told the name of the technician at the time the appt was scheduled. The technician (Mark) called when he was on his way. Once he arrived he quickly diagnosed the problem and had the parts with him. The pricing was very fair, and Mark was very conscientious about not doing more than had to be done to resolve the problem. I would highly recommend them and will definitely use them again if I have problems.
Description of Work: Gas oven was not heating properly, but did work. Called on a Thursday and they came out the next Monday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Eric G.
11/2017
5.0
appliance repair
  + -1 more
I called All American to check the availability to fix our electric oven. Bonnie answered the phone and was great. She quickly answered all of my questions and provided the name of the technician who would do the repair. Mark, came by to inspect our oven and fix the issue. Once diagnosed, we had to special order the part. Mark returned with the part on the appointed date and did an excellent job. Very satisfied customer.
Description of Work: Fix electric oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from All American Appliance Service Inc
Thank you for your review, we appreciate it!

Betsy S.
11/2017
5.0
appliance repair
  + -1 more
He identified thd problem immediately, fixed it quickly and taught us a little something about how ovens work.
Description of Work: Our oven wasn't heating up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from All American Appliance Service Inc
Thank You for your review!

Richard R.
10/2017
5.0
appliance repair
  + -1 more
Both work now. After initial visit to determine we needed a new ice maker, it took 2 weeks to get the parts and return to fix the refrigerator. Original visit charge applied to final bill. Not cheap fix but better than having to buy a new refrigerator or do without ice maker. Service rep was most pleasant and technically competent
Description of Work: Replace Ice maker and water/ice dispenser lever

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Amy R.
10/2017
5.0
appliance repair
  + -1 more
FABULOUS - I will always call All American Appliance! Mark called when expected, arrived on time, wore booties in my home and best of all was honest with the repair! Many thanks to Mark and this wonderful company
Description of Work: Freezer was getting too warm and defrosting the food before refreezing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review, we will pass it along to Mark as well.

JAMES O.
10/2017
5.0
appliance repair
  + -1 more
They were awesome. I would recommend them.
Description of Work: They provided service on our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review!

William H.
10/2017
5.0
appliance repair
  + -1 more
Excellent. Initial DD and interim repair done on the spot. Ordered part and returned complete work one week later.
Description of Work: Wall oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from All American Appliance Service Inc
Thank you for your review!

Joseph H.
09/2017
5.0
appliance repair
  + -1 more
We were satisfied with their service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from All American Appliance Service Inc
Thank you for posting your review.

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

All American Appliance Service Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

All American Appliance Service Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, All American Appliance Service Inc does not offer free project estimates.
Yes, All American Appliance Service Inc offers eco-friendly accreditations.
Yes, All American Appliance Service Inc offers a 10% senior discount.
No, All American Appliance Service Inc does not offer emergency services.
Yes, All American Appliance Service Inc offers warranties.
All American Appliance Service Inc offers the following services: We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.
We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM