Paxton provides the right combination of service and experience. Whether you're transferring families, opening offices overseas, moving your facilities, or managing your files and records, paxton has the expertise and capabilities to provide a seamless solution to your logistics and mobility needs.
Business highlights
78 years of trusted experience
Emergency Services Offered
Services we offer
Local Moving, Packing, Loading, Delivery & Storage
Description of Work: A friend & I saw them drop my entertainment center, the microwave was broken & patio cushions lost because not packed properly. Other things broken as well. Waiting to hear what reimbursement is going to bE on damaged items. I was pleased with the pick up at storage unit in Pa.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$8,000
Christopher V.
04/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved house from East coast to midwest
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken S.
04/2015
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jen R.
02/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved from a townhouse to single family home with a stop at a storage unit. They did an excellent job. The team really took extra care not to bump, scratch, damage, etc. any belongings or the houses. Professional and very nice and accomodating. A++
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Karin J.
09/2014
5.0
moving companies
+ -1 more
They were very helpful and professional, from the lady who coordinated the move, to the movers themselves. They did a great job and we were glad we went with them. I have already recommended them to others who are about to use their services. Lastly, their prices were competitive compared to a couple other companies we contacted.
Description of Work: They moved us first from our home to an apartment, then again to our new home six months later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Michael H.
05/2014
4.0
moving companies
+ -1 more
.
Description of Work: Packed and stored household furniture and other goods for approximately three months.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$20,000
Cheryl G.
12/2013
4.0
moving companies
+ -1 more
Overall, I have nothing to complain about as move came in below budget and all there were no real problems. However, there seemed to be some disconnect between sales and actual movers.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,600
Gloria N.
09/2013
1.0
moving companies
+ -1 more
The packers dropped an expensive piece of furniture by accident. They were running up and down the steep stairs carrying my belongings as they seemed to be wanting to finish faster than it could normally take. When I called the lady who came to do the estimate (same as above) to report the accident she simply referred me to the claims department... like destroying a persons property was an everyday occurrence for her. This same lady hired a "third party" company to remove, transfer and install 3 crystal chandeliers from the TH to our new SFH. In the end as the "third party company" did not know what to do with the most expensive and heavier one they told us to hire our own electrician to do the work. Nevertheless we are being charged 2000.00 for the "work" which consisted in removing one builders lamp from the SFH and removing and crating the 2 smaller chandeliers from the TH in a ton of peanuts. Because of this, the expensive antique crystal chandelier stayed in the TH for another 2 weeks until I could find a suitable, experienced electrician. Why hire a "third party" that is not qualified to do what was written in the contract? I must say that the lady in the Claims Department as well as another lady employee based in the Chicago Office were most sympathetic and did try to provide support and assistance to the best of their abilities. I have emailed the owners of the company stating these same facts and my complaints about the work performed by their employees I haven't heard from them yet. A week ago we received a Target gift card (!)
Description of Work: We moved from a TH to a SFH only 3 minutes apart.from each other. Service overall was so bad we thought the company had been sold to a larger provider and the Paxton family didn't own it anymore. The lady estimator who came by got things mixed up a number of times and I had to be on top making sure she had the correct information at all times over and over again. No professionalism whatsoever.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$6,000
Andrea K.
08/2013
2.0
moving companies
+ -1 more
In needing to hire movers for such a long distance relocation, I was extremely hesitant to go with a large company as I have had bad experiences in the past. However, I hired Paxton Van Lines based in part on their Angie?s List reviews as well as their reputation with Atlas for how well they care for items. Unfortunately, this experience has not been a good one. The process started with the quote ? With the inventory I gave over the phone, I was initially quoted at 4,000 lbs. However, that seemed to be really conservative to me (we were moving from a 2bd/2ba, 1,000 sq. ft condo), so I asked that the estimator come to our storage units to actually see what we had. Granted, the items in the back of the unit could not be seen from the door, however after the site visit, the estimate was revised to be 5,000 lbs. I felt more comfortable with that number (better to estimate high and avoid any surprises later), being that we own solid wood furniture and it is heavy. Fast forward to the day before delivery ? I received a phone call that the estimate was off by 1,800 lbs. It still baffles me that an estimate can be off by nearly a ton. That miscalculation cost us an additional $1,100 on top of the revised estimate?s price. I also discussed with the estimator (prior to booking) that I was extremely wary of having our items loaded onto a truck, then unloaded at their facility, and then re-loaded onto the truck that would make the trip to FL. At first I was told that once items were placed on the truck, they were not taken off. Later on in the process, I was told that of course they do that, and a direct-load is never guaranteed. However, to increase the chances of a direct-load, we scheduled the move date nearly a month later and confirmed that our storage facility could accommodate a semi for loading. Fast forward to the day before loading ? I received a phone call that we would not get a direct-load, and a shuttle truck would be used. My husband was on site to supervise the loading, and he said that the local VA crew did a good job. That definitely put my mind at ease that everything would arrive in good shape. Delivery day in FL was a completely different story. When the doors to the truck were opened, I noticed that our items were in two different places on the truck, and some of them were not wrapped. As the un-load went on, items for the garage and for the house were stacked on the same hand truck so sorting was nearly impossible. Boxes clearly marked ?FRAGILE? were under boxes marked "HEAVY", wrought iron patio items were on top of boxes marked ?FRAGILE?, etc. A box marked ?FRAGILE: ANTIQUE MIRROR? had a hole punched through it. A box of dinner plates was smashed to such an extent, it was almost folded ? 5 plates out of 12 were broken. A box clearly marked as containing electronics is so damaged I still can?t figure out what happened to it ? it appears to be crushed/dropped/smashed ? the cardboard is actually soft to the touch. A box of bed sheets has a 12? gash torn straight through the box, and had they not been in a thick contractor bag inside the box, would have been destroyed. With delivery being only a week ago, we have not unpacked everything yet. I am hoping that there won?t be any other surprises as we get further in. There were other administrative hiccups along the way as well (communication wasn?t the best), which I would have gladly overlooked had our things been delivered in good shape. I have contacted the estimator already about the initial damage, and have been directed to fill out the claim form online. That is all well and good, but it is totally obvious that our things were not cared for at all, and I am wondering if I even want to attempt to take on the headache of going through the claims process at this point. All in all, a very frustrating and disappointing experience. Paxton may be great for local DC/VA/MD moves, but not for long distance.
Description of Work: Moved boxes and furniture from two storage units (2bd/2ba, patio) from Fairfax, VA to Bradenton, FL.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$4,800
Kim M.
05/2013
5.0
moving companies
+ -1 more
Paxton was our vendor of choice after receiving their quote along with two others. Not only were they competitive on price, but they were able to meet our requirements - four men instead of three, a request for one specific foreman (based on a friend's moving experience), full-time employed moving team, etc. The team arrived on time, requested a walk through of the property with me, and got down to business. They made pretty quick work of emptying our two-story home in 3.5 hours. Granted I did empty about 90% of our basement-stored items up to the first floor the night before, but I was motivated to do so because we went with an hourly contract. There was minor damage to some of the stair moldings after my instructions weren't followed for one particularly heavy piece of furniture, which I had to repair (They offered, but I had the materials already and no time to wait for someone else to fix what was a 10-minute job.). Other than that the move out went well. Two days later our belongings arrived on time at our new home. After the walk through, they laid down brown "butcher" paper and cardboard to protect our hardwood floors and wall-to-wall carpeting up the stairs, which I greatly appreciated. The move in took about 2.75 hours, which brought the move out/move in hourly total to about 6.25 hours, or 2.75 hours under their estimate. I would recommend Paxton.
Description of Work: Move packed belongings - boxes and furniture - out of our house onto their moving truck. Store belongings for two days during house closings Unload truck of belongings into our new house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Janet W.
04/2013
5.0
moving companies
+ -1 more
er
Description of Work: The absolute best! I have moved with national long-distance movers 15 times and this was the best of all in every way. Polite, careful, with not a chip or a scratch and the shipment was in storage as well as a move from Houston to Richmond. The quoted price was a little less than Mayflower and another carrier. I am delighted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
martin E.
07/2012
4.0
moving companies, storage units
+ 0 more
They were great! We had very few issues with them. The workers did a good job and were very considerate. They handled our things carefully. They had to transfer us into storage and then after a few weeks move us out of the storage again. So they have been very helpful during the whole process of us moving to another place.
Description of Work: PAXTON COMPANIES helped us move last July.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Martha S.
05/2012
5.0
moving companies
+ -1 more
They were excellent. I had used them before. The move occurred over a period of two days. The move itself was very efficient. Julia came to the house to assist me and she was excellent. It was raining one of the days we moved so there were footprints on the rug. They stood behind their quality of work and cleaned the carpet for us.
Description of Work: I hired them to help me move from my old home to my new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward D.
03/2012
5.0
moving companies
+ -1 more
It was about $5000 to $6000. My overall experience was excellent. The punctuality and responsiveness was excellent. The price was excellent. The quality of service was excellent. The professionalism was excellent.
Description of Work: I used them for moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mimi S.
01/2012
5.0
moving companies
+ -1 more
They are excellent. They even moved my car for me. Nothing broke and nothing was missing. They were exceptional. When they moved things in they made sure they didn't get anything on my carpet. They took care of my furniture.
Description of Work: I used them when moving to California. They also moved my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Don C.
05/2011
4.0
moving companies
+ -1 more
They broke few things but I?m not sure who broke that; it?s hard to blame them. They were pretty much on time. The people who came to unpack the things were on time. They were very efficient. I can rate them very highly. They came to remove the packing materials two weeks later. Those guys were also very efficient. I don?t have any complains about them. I would probably not use them in the future.
Description of Work: I used Paxton Van Lines for moving. They moved me about five months ago.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Gloria N.
04/2011
5.0
moving companies
+ -1 more
It went perfectly well. The peson in charge of the paking was very careful and professional and in a few instances, had the crew do over some things that he didn't find to his satisfaction. He has been with the company for a long time, knows his business very well, and it shows.
Description of Work: I have used Paxton for moving and storage for our last 2 moves overseas. Although they hade been highly recommended by a friend, I went ahead and called other companies and visited their storage facilities. Most of them were not too happy to have me go over and look at their facilities but, a few, grudgingly accepted. What I saw left me speecheles: unwrapped artwork on the floor, a moving cart smashing into a container then turning w/o a worry, and filth all over. The others, ehn they let me come in were not much better. Then I went to Paxton. They happily agreed to show us their storage space which was immaculate. All the crates were clean with no dents, and in perfect order. Linda, is always responsive and highly profesional and on top of any needs you may have (she works fast!). When returning after our first move and have them unpack my furniture I ddn't even have to dust anything. Nothing has ever been broken, nothing missing. I will certainly keep using them if I move again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
STEPHEN I.
12/2010
4.0
moving companies
+ -1 more
We have always had good interactions with them. I have referred them to about 20 different clients, and all of them had positive feedback. They are a little pricey, but they do good work.
Description of Work: We used Paxton Companies for moving.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Alicia W.
11/2010
5.0
moving companies
+ -1 more
Everything went as planned, and they were above and beyond great -- I've used Paxton before for a local DC move, but this was interstate, and I would definitely use them again, they were great!!!!
Description of Work: They were great and very professional. One minor thing was broken, but they went above and beyond getting furniture into our new house (through windows even on second story), and were pleasant, very hardworking, professional, and a pleasure to work with. They packed us up, moved us, and deposited our new items in the new house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Embry K.
09/2009
5.0
moving companies
+ -1 more
I called Linda at Paxton to receive an estimate of how much it would cost to move. They sent someone out a couple of days later to estimate everything. The estimate was a bit higher than I expected and higher than a competitor; however, the competitor's estimate was based off of my own information, so I asked them to reestimate with that information (to their credit, the job was a bit difficult to estimate because some of the items in the apartment were my roommate's, and some I was selling). The new estimate was in line with the competitor's, and I went with Paxton because I'd heard much better things about them. The day before the scheduled move, two packers came to pack up everything that I hadn't packed myself. They worked quickly and used lots of protective materials (good for the move, bad for unpacking...). My only complaint in that regard was that they tried to count boxes that I had already packed because they added additional paper to them. But that was resolved quickly with a phone call to Linda. The next day, the movers came. Three men loaded up my old apartment (with an elevator), drove to my new apartment (no elevator and on the third floor), and unloaded everything, including some larger pieces of furniture and heavy items such as a grill and 50-lbs dumbbells. They did a fantastic job, even hauling the grill up an additional flight of stairs to my rooftop terrace. They completed the move in less than the estimated time, taking around 5 hours total.
Description of Work: Packed and moved 2BR apartment from NOVA to DC. New apartment was on the third floor of a 3-story walk-up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
CLAY H.
10/2006
5.0
moving companies
+ -1 more
Great.
Description of Work: International move including splitting longterm storage items and items to be shipped.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
The Paxton Companies is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
The Paxton Companies accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
No, The Paxton Companies does not offer free project estimates.
Yes, The Paxton Companies offers eco-friendly accreditations.
No, The Paxton Companies does not offer a senior discount.
Yes, The Paxton Companies offers emergency services.
No, The Paxton Companies does not offer warranties.
The Paxton Companies offers the following services: Local Moving, Packing, Loading, Delivery & Storage