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Millennium Pool Service

Pool and Spa Service, Plaster, Ceramic Tile,

About us

Millennium Pools and Spas (DBA, Millennium Pool Service) has set out to use decades of experience in the industry to provide the best quality and value in Pool, Spa, and Fountain maintenance, service, renovation, and construction. We have become a leader in the industry providing top quality care to our clients, taking on the projects that others shy away from, always looking to better ourselves, even providing support to other companies in the industry when problems are difficult to sole. We will always remember communication is the key and you can always reach our most senior leaders if you ever need anything! We are a class A contractor in VA , MHIC in MD, DC Contractor We carry 5 Million umbrella insurance We also carry Workmen’s comp insurance

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial leak detections, pressure and chemical testing, deck replacements, coping and tiles, pool resurfacing with plaster, paint, vinyl & patching, specialty deck coatings, caulking, renovations, underground plumbing, structural upgrades with slides, waterfalls & features, heaters, filter systems, pumps, pressure washing, supplying & balancing, acid cleaning, pool opening and closing, vinyl liner replacements and we install commercial fountains & water features. Pool Opening Pool Closing and Winterization Most pool service and construction jobs

Services we don't offer

We do not offer landscaping

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
5%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 153 reviews

Marianne W.
03/2023
5.0
pool cleaners
  + -1 more
Does not use the post office found very suspicious to pay for the season for this year I need drive directly to them to pay. Now they have a new man Kirstiyan Yanev he sound Slavic and difficult to understand. He does use the mail need to drive the check to sign the contract.
Description of Work: Pool services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Millennium Pool Service
Hi [Member Name Removed] Thanks for the note Kristiyan has been second in charge for about 4 years so has great experiance. I am sure he will do a great job ! Please dont hesitate to call or text if you ever have any issues. Hank President Cell 703-774-6971

Yousef E.
05/2020
5.0
pool cleaners
  + -1 more
Excellent customer service! Dominika is very accommodating and responsive. Alexsander does awesome work and I'm always glad to see him. They took care of installing a pool heater as well as opening and closing the pool. They even provided services for free because my wife is a nurse. They are great!
Description of Work: Pool opening and closing as well as heater install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Millennium Pool Service
Thanks for the kind note! We are happy to give to the nurses and hospital staff that keep us safe and give so much themselves. Please call if you need anything. Hank

Tana R.
03/2020
5.0
pool cleaners
  + -1 more
Hank and his crew are the best ever with pool service and repair. I’ve owned a pool in Fairfax County for over 20 years. Tried them all. These guys are by far the best for service and repairs. Excellent, timely, do it right the first time. You can’t go wrong.
Description of Work: Service pool and repair pool
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Millennium Pool Service
Hi [Member Name Removed] Thanks for the note! We are working harder than ever to get pools open early this year with so many people staying home on weekends! Take care Hank Cell 703-774-6971

Heather E.
03/2020
1.0
pool cleaners
  + -1 more
It took multiple revisions of the estimate for them to understand what we needed. When they came out for the job they didn't do the work since they were not prepared for the work. I have called numerous times to get them to come out and do the work we contracted for and they NEVER call me back. They might do great work, I wouldn't know since they don't return my calls or emails.
Description of Work: Fix grout on the top of the pool tile.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Millennium Pool Service
Hi [Member Name Removed] I am sorry we could not fix your pool. My guys were focused on what they thought needed to be done to make this repair and really should have just focused on client wishes! Again I am sorry we did not do any repairs and I also called Mr [Member Name Removed] after the note to say we were sorry. We learn! Thanks Hank

Barbara Y.
06/2019
5.0
pool cleaners
  + -1 more
Our experience with Millennium Pool Services has been the BEST ever. We were left pretty high and dry by our previous pool service – so we started looking for service the week of Memorial Day – which is considered very late in the season. Several companies could not even accommodate our request. But Millennium came through. They came right away, assessed what needed to be done, scheduled their crews, followed through with most excellent work on the repair and refurbishment of our pool. Their staff is responsive, on time and pro-active in helping us figure out what needs to be done. Their work product is thorough. It has been a total pleasure working with them and their terrific staff.
Description of Work: Refurbishment of the pool, opening pool services, repair on filter and heater. Also bi-weekly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Millennium Pool Service
Thanks for the Note [Member Name Removed], please dont hesitate to call if you need anything. HANK

Brittney S.
01/2019
5.0
ceramic tile, decks, plastering, pool cleaners, stamped concrete
  + 3 more
Terrific job! The crews on site were all extremely helpful and super hard working. I was assigned a project manager who was with me from the beginning talking to me about the plan and timeline always answering calls and still helped answer questions for me after the job was all done. My new pool deck looks amazing and the pool is like a brand new pool.
Description of Work: Swimming Pool and Deck Renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron B.
11/2018
5.0
ceramic tile, plastering, pool cleaners
  + 1 more
It went very well. They were very accommodating considering that other trades/problems delayed their work by over 90 days. Nothing but professionalism and making us understand that these delays are normal and they have everything under control. Nice working with a company that is unflappable!
Description of Work: Replaster Indoor Pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
08/2018
4.0
plastering
  + -1 more
It is rare that I give a good rating to a company that made multiple mistakes, but often with a service provider, it is not the mistakes that matter, it is how they are handled. The initial issue was schedule delays, which were expected due to rain, but the salesman did a lousy job of communicating changes. The crew that did the work left our property a mess. The plaster job appears to be well done, but rain at the end of the job allowed some staining on the new work. Once we made it clear how upset we were the company did some brick work at no charge, more than compensating for the mess left. The stains were removed and afterwards our water was analyzed and put in perfect balance. Based on this response, I would not hesitate to hire this company again.
Description of Work: Existing Pool Replastered

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Rudy R.
05/2018
1.0
pool cleaners, fountains
  + 0 more
Instead of installing a concrete foundation, they installed concrete slabs. The whole point was to stabilize the equipment to avoid future leaks in pipes. Instead of installing the concrete foundation, they installed concrete slabs on top of gravel. The slabs have since sunk and the whole problem has returned. Effectively, i need to go an pay somebody else to do the same work all over again but correctly.
Description of Work: Level and Install Concrete Foundation Under Pool Equipment

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Eunique M.
01/2018
5.0
pool cleaners
  + -1 more
Angelo Fennell, commercial supervisor was sent to over seer aquatic issues here at my site. He was very professional and punctual when helping alleviate back washing issues. Angelo was also very informative about preventative maintenance for my facility in the upcoming future. I appreciate Millennium for their consistent assistance and look forward to working with this company in the near future.
Description of Work: Repairs to back wash system and assistance with annual shutdown of aquatic facility

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelby K.
11/2017
3.0
pool cleaners
  + -1 more
We've had a couple issues with MP but the Owner has since called and apologized and is doing his best to make things right.
Description of Work: Pool repair/ weekly service, open and close.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Jay B.
09/2017
1.0
pool cleaners
  + -1 more
They serviced my neighbors pool all summer not realizing that they were supposed to do my pool as well. When I wanted a refund, they just extended the service. The technician swapped out one of my pool closing tools for one that had been used on probably a hundred pools and was worn out. I doubt it was an accident. I wasn't around and taken advantage of.
Description of Work: Pool service and closing while I was out of the country.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Mark M.
09/2017
3.0
ceramic tile, plastering, pool cleaners
  + 1 more
They have very good intentions, and some of their people are really friendly and capable. But they have made far too many mistakes... shocking the pool unnecessarily (and not telling us so we went swimming), no forewarning on starting resurfacing the pool (came at a terrible time), regularly forgot to clean the spa, broke the cover, buying the wrong tile, forgetting sections of tile, billing the wrong amounts, billing before work was completed, etc. In general, they would try to be responsive and fix things, but it was just SO many issues that I just couldn't deal anymore.
Description of Work: Annual pool service, pool resurfacing, new control system, miscellaneous other repair work

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Arlene P.
08/2017
5.0
pool cleaners
  + -1 more
we talked and he gave impressions and it went very well
Description of Work: interview and suggestions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donnell J.
07/2017
5.0
pool cleaners
  + -1 more
.............................................................................................
Description of Work: .............................................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary F.
07/2017
5.0
pool cleaners
  + -1 more
Very well and no complaints. I would use them again.
Description of Work: Pool opening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Earnest G.
06/2017
1.0
pool cleaners
  + -1 more
Service was terrible. They closed my pool with it full of leaves. When it was opened in the spring, it was completely green, like a fish pond. They never vacuumed the pool. I had to take a sample of water in, get algae removing chemicals, and run the pool 24-7. Because it was so dirty, I had to strip out the DE Grids in the filter and clean them, reassemble the filter every few days. It took my wife and I a few weeks to get the pool to be ready to swim.
Description of Work: Pool Closing and Pool opening

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$710

Adrienne K.
04/2017
5.0
pool cleaners
  + -1 more
Excellent! More than excellent. The question of cost below is based on a seasonal contract. Therefore, I cannot quote the cost of just this one service call. I have nothing to compare the cost to but I think that their prices are within expectable range.
Description of Work: Millennium Pools has been my service for a number of years. I have reviewed them before but feel compelled to so so again. They are so accommodating.They are great! Over the years the service has been top notch. I am writing this review since I called Millennium at the last minute to come and open my pool. Finn and Gerard provided very high quality, patient and supurb service. They worked until they had everthing perfect. They were a pleasure to work with. I very much appreciate their professional service. They take pride in their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katie S.
09/2016
5.0
pool cleaners
  + -1 more
Great! Dan Morcum was very knowledgeable and gave us all the information we needed to keep the pool running for years to come. He showed us how to add salt, shock the pool, turn on the heater, pump, and cleaner, and discussed other situations that might come up.
Description of Work: We had Millennium Pool give us a demo/tutorial of our pool, since the house we bought came with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George H.
08/2016
5.0
pool cleaners
  + -1 more
Monday morning Mike Fitzwater, the repair technician, called and said he would be by in 10 minutes. While I was waiting for him, I did not notice his arrival so when I called him to check and see if he needed directions to my house, he had already assessed and determined what was broken with both the pool and the spa. We discussed what my options were and mike is locating the parts for the repair. Mike is very knowledgeable, courteous and pleasant man plus my golden retriever loves him. I would strongly recommend millennium pool service to anyone and everyone that has a pool and a hot tub or spa for service and repair. It's very rare that I get out any company a five star rating but in the case of millennium pool service you can't improve on perfection. Thanks Mike and Millennium Pool Service.
Description of Work: Pool and hot tub repairs: My hot tub and pool both broke down at the same time I called millennium pool service on the weekend and scheduled an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Edoardo P.
08/2016
5.0
pool cleaners
  + -1 more
Very well. Dan Morcom is absolutely fantastic. Most people that come and try to fix recurring problems in my pool aren't able to but Dan is incredibly generous and understands pools very well. He is very hard working and goes above and beyond.
Description of Work: Spa repair, pool cleaning, overall maintenance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marge M.
07/2016
5.0
pool cleaners
  + -1 more
Kirk Lavery, made good on every detail on the uncompleted work in a timely manner. He scheduled the work and oversaw the different phases himself to completion. This was my first attempt in Using Millennium Pool Service. He followed through on every detail of the renovation to my satisfaction. He took the project from a Grade F to Grade A. He restored my faith and trust in his company. We developed a positive rapport, I now will be using Millennium in the future for any pool needs and advice.
Description of Work: The work done from 3/11/16 to 3/30/16 was fine. I wrote a scathing review of Grade F on May 5, 2016 on the renovation of my pool of $16,000 from 3/30/16 to 5/6/16 for little work completed. In mid-MAY Kirk Lavery, the general manager took control of overseeing my project. From that point forward I could not have been more pleased. He arranged the completion of work in a timely manner and followed through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

james D.
07/2016
5.0
pool cleaners
  + -1 more
I have used Millennium pool service for over 5 years now (since moving in). They have been excellent to work with. I believe they are very fair in price. For the leak, they identified one of the basket skimmer locations as the culprit and fixed it. The estimate they provided was spot-on. I have worked with Stan Ushev many times in fixing odd things. Sometimes I think it is true, better to have a friend with a pool than own one yourself, lol. They are coming back out to provide an estimate on tile work. But, with a pool that is over 20+ years old, you have to anticipate repairs. Every year - they open and close the pool, and also maintain it. This year the maintenance technician, Georgi Petrov, has been outstanding. The pool looks fabulous - clean, clear, and chemically-balanced. We have children - so, it is important for the pool to be balanced (not over-chlorinated, etc.). Also, Yanislava Ilieva has been excellent as a point of contact and been very responsive to my questions and emails. Daniel Brodersen was helpful in fixing my Polaris. Overall - everyone that works at Millennium has been excellent and responsive. I cannot say if they are the cheapest since I have not price-shopped them; but, I believe they are very fair in price. They can do everything which is nice. Highly recommend that you consider them if you are looking for a pool service provider.
Description of Work: Yearly pool service, polaris repair, and repair of leak near a skimmer basket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori Lou M.
07/2016
5.0
pool cleaners
  + -1 more
They are prompt, professional and thorough.
Description of Work: I used Millennium Pools and Spas, LLC for basic upkeep.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen C.
06/2016
5.0
pool cleaners
  + -1 more
Our pool has never looked so clean and inviting to just jump into.
Description of Work: This is the first year we have used the services of Millennium Pools to check and service our pool. All of their employees have provided outstanding services. Of special recognition is an employee named Hristol. He skims and brushes the pool, as well as checks the mechanical systems and the chlorine and pH of the pool water. His attention to detail is exceptional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,111

Contact information

5558 Port Royal Rd, Springfield, VA 22151

http://www.MillenniumPool.com

Service hours

Sunday:
7:00 AM - 7:30 PM
Monday:
7:00 AM - 7:30 PM
Tuesday:
7:00 AM - 7:30 PM
Wednesday:
7:00 AM - 7:30 PM
Thursday:
7:00 AM - 7:30 PM
Friday:
7:00 AM - 7:30 PM
Saturday:
7:00 AM - 7:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
VA, MD and DC
Trade License Authority
State of VA class A contractor, MD MHIC and DC Contractor
Trade License Expiration
01/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plaster,
Ceramic Tile,
Decorative Concrete,
Decks and Porches,
Pool Sales Construction and Installation,
Pavers and Hardscaping

FAQ

Millennium Pool Service is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 7:30 PM

Monday: 7:00 AM - 7:30 PM

Tuesday: 7:00 AM - 7:30 PM

Wednesday: 7:00 AM - 7:30 PM

Thursday: 7:00 AM - 7:30 PM

Friday: 7:00 AM - 7:30 PM

Saturday: 7:00 AM - 7:30 PM

Millennium Pool Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Millennium Pool Service offers free project estimates.
Yes, Millennium Pool Service offers eco-friendly accreditations.
No, Millennium Pool Service does not offer a senior discount.
Yes, Millennium Pool Service offers emergency services.
Yes, Millennium Pool Service offers warranties.
Millennium Pool Service offers the following services: Residential and commercial leak detections, pressure and chemical testing, deck replacements, coping and tiles, pool resurfacing with plaster, paint, vinyl & patching, specialty deck coatings, caulking, renovations, underground plumbing, structural upgrades with slides, waterfalls & features, heaters, filter systems, pumps, pressure washing, supplying & balancing, acid cleaning, pool opening and closing, vinyl liner replacements and we install commercial fountains & water features. Pool Opening Pool Closing and Winterization Most pool service and construction jobs
We do not offer landscaping

Contact information

5558 Port Royal Rd, Springfield, VA 22151

http://www.MillenniumPool.com

Service hours

Sunday:
7:00 AM - 7:30 PM
Monday:
7:00 AM - 7:30 PM
Tuesday:
7:00 AM - 7:30 PM
Wednesday:
7:00 AM - 7:30 PM
Thursday:
7:00 AM - 7:30 PM
Friday:
7:00 AM - 7:30 PM
Saturday:
7:00 AM - 7:30 PM