J.E.S. Services

We used Pro Drainage to alleviate a soggy backyard, water getting into a detached garage, and to flatten an area for a playset. We had a positive experience throughout from a no contact inspection and estimate, to taking the time to answer multiple questions before signing the contract, to a quick installation with high levels of communication during the install, and follow up service to fix an unexpected issue. The price was reasonable and competitive with our other estimates but we got a lot more for our money with Pro Drainage. They met all of our needs while staying in our budget. The backyard now dries much faster and is more usable; water has stopped getting into the garage, even with heavy rains; and while other companies wanted to build a retaining wall for the playset, Pro Drainage was able to grade the area in a way to avoid the cost of a wall while still draining adequately. They also took our neighbors’ properties into account to ensure there was no erosion or water intrusion from the increased level of water draining from our roof and yard. They even came back when there was an unexpected issue with water coming from my neighbor’s property creating standing water by the playset to ensure that water was moved into the newly installed drainage. Every time I reached out to Pro Drainage, they replied quickly and professionally. I am completely satisfied with their work and am sure to use them in the future.

Eric and his team are fabulous. This was our 3rd contractor to fix the same problem so you can imagine that we were concerned whether this project would fly. Simply put, Eric knows drainage and I just wish we’d found him sooner. He worked on ¾ of our yard, 10,000 square feet of drainage, and it is greatly improved. This was an extremely difficult project with water and mud everywhere. Eric and his team had to dig up prior pipes and replace and expand because they were not big enough, inappropriately placed, or just weren’t effective. We really had a huge mess. Eric consistently showed up to monitor his team’s work for the day and modify any plans, if needed. We had some stubborn areas that he reworked until the drainage was right. You will find him to be professional, responsive, highly experienced in drainage, and really great to work with. His team is also very professional, and you’ll be very comfortable having them at your home. With awesome customer commitment and competitive pricing, I have nothing but good things to say about this firm and give them our highest recommendation.

True rating somewhere between 3 and 4 stars. Great sales people, emphasizing execution over sales. Pricing a little higher than average. Proposal was sent quickly. Good follow-up on where the deposit was, but once they received the deposit, I did all the following-up -- was the deposit was received, when the work would be scheduled, etc. Based on their responses, my sense is they were interpreting my questions as impatience, but in reality, I just needed timing info so I could order sod and plan for other contingencies. Quality of work remains to be seen (not enough hard rains yet). Was VERY generous to re-order my sod from a third-party so I could benefit from contractor pricing. However, left a bad taste in my mouth when sprinkler heads were buried almost 2"; when I asked about it, it was suggested to me that I hand dig and re-set the sprinkler heads myself. Principal was on-site at start of work, but did not personally review work at the end -- lead worker FaceTimed the principal instead. Would recommend in limited circumstances, but there are many other good drainage pro's in Northern VA, especially for straight-forward work.