HATCHER'S FLOORS, INC.

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Description of Work: They provided helpful information, gave suggestions, listened to what I wanted and did the work efficiently and neatly.

Description of Work: Sanded and refinished oak floor of main level of house.

Description of Work: Hatchers Floors refinished the hardwood floors in my condo main floor. Everything went fine from estimate through completion. The two workers who sanded/stained/varnished and installed shoe molding were very professional and had good attention to detail. The floors look excellent.

Description of Work: Dave Hatcher came out to look at wood floor that was "bulging". Seemed to be a humidity problem that resolved itself - there was no charge for the inspection. He came within one day of our call. We were very satisfied and would certainly use his company in the future.

Description of Work: They have not performed services yet. They will at the end of July.

Description of Work: Replaced and refinished floors.

Description of Work: .

Description of Work: Needed a second opinion concerning a previous hardwood flooring installation by another contractor. Ed was professional and a wealth of knowledge on the floor and how to properly remove glue residue and care of this type of flooring. I do plan on using them for any future installations!

Description of Work: They came to put in a new wood floor for us. The supervisor came to check and make sure job was done right.

Description of Work: We called Hatchers after reading good reviews on Angie's List. We scheduled an estimate for Saturday, June 2 at 9am to have the floors in our new house refinished. Saturday morning came and went, and Hatcher's was a no-show. I tried calling but their office is closed on weekends and I hadn't been given a phone number for the estimator. Not bothering to show or call for an estimate is very unprofessional, and in my book, that is the fastest way to lose my business.

Description of Work: floor refinishing

Description of Work: the company never showed up as scheduled for an estimate. no call or notification that they weren't going to show. I took a day off for this.

Description of Work: I used Hatcher's to redo all the wood floors in the house.

Description of Work: We needed the hardwood floors on the first floor of our townhouse (dining room, living room, hall, hall closet, powder room) refinished well enough for putting the house on the market. The company's rep (Ed) came out, spent considerable time looking at the floors, advising us, and taking measurements. He thoroughly explained the process, how long it would take, what was involved, and what we needed to do to get ready. We took two bids; Hatcher's was clearly the winner. We scheduled the job for several weeks in advance, and the workers showed up exactly on time. They sealed off all the other rooms, sanded down to bare wood, and spread a few suggested stains (based on existing wooden HVAC floor vents), from which we selected one. They stained the first day, then came back three consecutive days to appy water-based polyurethane. There was a little smell, but not as much as we anticipated, and wholly bearable. On the third day, Ed called to confirm the sheen of the third coat, which would be applied on the last day; we picked a semi-gloss. When we came home, we were dumb-struck by how beautiful the floors were! And they were completely dry. The color was a little lighter than our old floors, a very warm brownish stain, and the sheen was perfect. They had removed and installed all-new shoe molding (quarter round) and two new thresholds to the kitchen, all included in the price. They bumped one newly-painted wall with their sander, which left a black mark, but no big deal to paint over it, and it doesn't show. And it was only one; no one's perfect, and we'll give them that. All-in-all, exactly the kind of service we would expect from professionals, at a very reasonable price. Prospective buyers of our house will be gob-smacked by how beautiful the floors are. We expect it will be a great selling feature.