Exterior Medics is a premier home remodeling company, specializing in exterior replacement and repairs for both commercial and residential properties. When it comes to service and execution, we are unmatched. We've earned the Angie's List Super Service Award for 8 consecutive years, and are among just 2% of contractors nationwide to earn the GAF Master Elite status. Our team handles every project with utmost care and a laser-focused attention to detail. We consider every home we touch to be a reflection of our high standards, and treat every homeowner like a beloved member of our own family. Bonded and well insured. Licensed in both Maryland and Virginia.
Business highlights
17 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Repair, Replacement, or Refurbishment for Roofing, Siding (including the James Hardie product line), Windows and Doors, Masonry, and Gutters. We also offer deck refurbishment services.
Services we don't offer
Exterior Medics performs repairs, replacements, or refurbishments on the exterior of your home, anything from the foundation and up.
Just can't get any better that Exterior Medics. They were committed to the project from the get-go and took the time to explain the process, set expectations and answer my questions. The work team was professional, respectful of my house and property, provided daily clean-up and reached out to ensure the project was running as planned. I recommend Exterior Medics without hesitation.
Description of Work: Replace a cedar roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Exterior Medics
We are blown away by this. Thank you so much! The EM Team
BARBARA N S.
10/2019
5.0
roofing
+ -1 more
Excellent work, very professional operation
Description of Work: Repair roof around both chimneys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Exterior Medics
Thank you! The EM Team
Casey M.
10/2019
5.0
roofing
+ -1 more
Great The people where great and let us know what was going on at every step
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Response from Exterior Medics
Thank you! We appreciate the review. Enjoy the upcoming weekend. The Exterior Medics Team
John M.
10/2019
5.0
siding
+ -1 more
I had the all of the cedar siding on my house replaced with James Hardie plank lap siding as well as the window trim, rake boards and corners. It took a little while for the project to get started but I think that was just because they are in demand and it was a very busy time of year for them. It was worth the wait. They did a beautiful job. I have a contemporary style house with a lot of inside corners plus some unusual features like round windows. I was really impressed how the crew seemed to handle it all without any problem. The trim for the round windows had to be custom made onsite out of single pieces of PVC which was really impressive to watch. They really know what they are doing. They also did a great job rebuilding a fence that had some structural issues and was unstable. Now it is solid as a rock and looks just as good as the house does. Everything looks so nice now and I have gotten a lot of compliments from neighbors.
Description of Work: Siding Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Exterior Medics
Thank you so much, Mr. [Member Name Removed]! We are so happy to have worked with you. Have a wonderful rest of your week, The Exterior Medics Team
Benjamin D.
07/2019
5.0
roofing, siding
+ 0 more
Excellent experience! I cannot say enough great things about working with Zach and team on replacing our roof. Zach came out to our home and took his time going over and looking at the entire roof to ensure he had a clear picture of what needed to be done. He gave us a detailed quote including revising the quote and breaking it down several ways for us showing pricing differences for various shingles and even splitting up the roof into different sections. We were not ready to make the commitment right away and Zach did a great job checking in every so often, but not being an "over bearing sales guy" or completely "ghosting" us either. Once we decided to move forward with them we also had them quote and replace a portion of wood siding on our home with vinyl to match the rest of the house. Scheduling and communication throughout the project was excellent. The crew that came out was very hard working, respected our home and property, and were extremely professional. The roof and siding look fantastic! I would highly recommend Exterior Medics!
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Exterior Medics
We are so glad to hear that! Thank you so much for sharing your positive experience & recommending us! Have an amazing day, The Exterior Medics Team
Jennifer U.
04/2019
5.0
siding, replacement windows
+ 0 more
I had several contractors, including a handyman, inspect and attempt to repair a leaking window. Unfortunately the window continued to leak so I called Exterior Medics (Fredericksburg Division) for a free estimate/consultation. Zach showed up on time and was very knowledgeable. He was the most thorough contractor so far in terms of the time he spent inspecting the interior and exterior of the problem window to identify what was needed to repair the leak. He identified what he believed was causing the leak and quickly cleaned and caulked the area at no charge! Based on his professionalism and demonstrated knowledge, I will definitely consider hiring Exterior Medics for future work.
Description of Work: Repair leaking window
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Falko S.
03/2019
1.0
siding, woodworking, house painters
+ 1 more
This review is only for my interaction with the sales representative during my attempts to get an estimate for the project costs as outlined above. I would not advise to contact this company if you want to receive an estimate in a timely manner. The sales rep wants to meet with you for an extended time, and then he will want to meet with you again to pressure you using their "unique" sales approach. During the time that the sales rep was at the project site, he had agreed to getting me an estimate as I had made clear that I wanted to see numbers. I also agreed that I would be willing to talk about it on the phone after seeing something tangible first. Over the course of about two weeks, I had agreed to changing appointment times, and I adjusted my personal plans to accommodate the estimator. While I was not promised a specific time by which I would receive the estimate, I thought that a week from the visit would be a reasonable time, given that all other siding contractors provided estimates in two to three days or up to a week after stopping by. I called the sales rep a week later to ask when the estimate would be ready, but he denied having promised an estimate, stating that he needed to talk to me again to go over this without providing numbers. When I stood firm in asking for at least some numbers, the sales rep became quite combative and rude. At that point I realized that this would not be a good fit for me. I found that there are many courteous contractors out there that are happy to provide competitive estimates for siding and trim, without hard sales tactics and fishy terms.
Description of Work: Siding and trim work (frieze, rake, soffit) around house
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from Exterior Medics
Good morning, Thank you for taking the time to meet with us for a consultation. Our approach is to be thorough in our inspection and collaborative in the scope of work. After working with many of our satisfied homeowners, we've learned by sending or verbally providing a number it has allowed for a gap in communication for something as important as your home. If you are interested in meeting with the Sales Consultant who made the initial inspection of your home, you will come to find that we do not use hard sales tactics or fishy terms. Please feel free to contact our office directly for any clarity. Our goal is to make sure we communicate clearly so all parties are satisfied at the end of a project. We appreciate your time and feedback. Best, Lauren Edwards Sales Coordinator Exterior Medics (703)942-6553
Lisa D.
12/2018
1.0
siding, replacement windows, deck cleaning
+ 1 more
Terrible experience. We had a leaky window, leaky door, flashing missing from dormers, deck in need of repair and some other items. They came out and promised an estimate in a week. It took two months and that's with me calling 3 times. Then the estimate was only for one of the items on the list.
Description of Work: We had a number of items we had them come out for an estimate.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$4,500
Joseph B.
12/2018
5.0
roofing
+ -1 more
The sales consultant from Exterior Medic, Steve, came out an assessed the work. He was very honest and candid about the job. He explained that the current configuration meets the building code and there should not be leaking of rainwater under most normal conditions. He suggested monitoring the situation and if there is further leaking Exterior Medic would be glad to come out and correct the problem. I am taking his excellent advice. I could tell from talking to Steve that he is a knowledgeable professional and I trust his advice. Every company should have sales people with this kind of integrity.
Description of Work: I had a spot on my siding where it meets the roof of an addition and it was missing a strip of siding there. I had a water leak earlier in the year and thought I might need to have the finishing strip added.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Exterior Medics
Thank you for the kind words! Honesty and integrity are incredibly important to us and we're glad you had such a positive experience. Warm wishes, Exterior Medics
Jason R.
11/2018
5.0
roofing
+ -1 more
This is the third time I’ve used exterior medics for roof repair. Three wind storms in one year, but none of their work failed. This last time, I was selling my house and really needed the work done on short notice. They were able to validate that it was not their work that had failed from their photographic records, and clearly documented my new damage. Once they had an inspection done, I was able to talk directly with PJ in production to get on their immediate schedule when they had an opening. He was one of the most professional individuals I’ve had the opportunity to work with, and made my small job as high a priority as he could. Their pricing is not the cheapest, but their professionalism is worth the premium in my opinion.
Description of Work: Missing and broken shingles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
michael B.
11/2018
5.0
roofing, siding
+ 0 more
It went great . They did a great job I have a new roof and new siding. The house looks new again
Description of Work: A new roof and new siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Jim D.
11/2018
4.0
doors
+ -1 more
all are going good tel the wrong door was installed. I was told the sales person had not put the screen contract. I and my wife asked several times if the new doors would have them and was told they they were included. I was the then told it would cost cost them to much money to replaced. other then that all went well. I had to have the door adjusted once and they were on it. I would used them again but I will make sure to get everything in the contract. They did give me a 300.00 credit but the cost to replace was far more to repair
Description of Work: new door and siding repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Beth Q.
11/2018
5.0
gutter repair, siding, doors
+ 1 more
In spite of contending with very wet weather the work was very well done and we were very pleased.
Description of Work: Siding replacement, new gutters and new storm door on front and new outside lamps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Paul B.
10/2018
5.0
roofing, siding
+ 0 more
We've had 4 jobs done with them, and each one, they've been responsive and professional. would highly recommend. they went out of their way to help us troubleshoot some issues that ended up not being related to their work at no cost.
Description of Work: Roofing & Siding Repair
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Meredith H.
10/2018
5.0
roofing
+ -1 more
Great! Everyone there was very responsive, and they worked directly with my insurance company to ensure that the cost estimates were accurate so I could get all the coverage I was entitled to. Best of all, they did great work.
Description of Work: Emergency roof tarp, roof repair, interior repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristen M.
10/2018
5.0
replacement windows, doors
+ 0 more
The ordering and install went exactly as planned. Very professional and would hire again.
Description of Work: Window and Door Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicole D.
10/2018
5.0
roofing
+ -1 more
In the aftermath of a very bad storm when it seemed everyone in the area had roof damage Exterior Medics was the only company out of three that was able to give a reasonable timeframe to get an estimate and perform the job. Tom was great also.
Description of Work: Roof Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven C.
10/2018
4.0
roofing, siding
+ 0 more
Slowly, largely because of contractors used
Description of Work: Roof replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,100
Habib H.
10/2018
5.0
roofing
+ -1 more
Very well, on time, profetionaly done.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Exterior Medics
That's the goal! ;-) Thank you so much for your kind words. We hope to work with you again! Best wishes, Exterior Medics
Joyce M.
10/2018
5.0
roofing
+ -1 more
The workers who arrived were very courteous and respectful. The cleaned up after themselves and completed the work in record time. The only delay was in the time from the damage to when they were able to come due to other jobs they had. That was the only part that was not great. But the work done was great. I am unable to provide a picture since its my roof and i am unable to go up that high to take one.
Description of Work: Roofing was replaced due to wind damage
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,700
Stanley U.
10/2018
5.0
roofing, siding
+ 0 more
Exterior Medics did a great job. I had roofing and siding damage from the major windstorm that swept through Northern Virginia in early 2018 so I had to compete for a roofer along with the multitude of others in the area who also were trying to repair their roofs. I contacted Exterior Medics after one firm failed to arrange for an estimate despite having talked to them several times. Exterior Medics fit me in within a week after I called. They kept me apprised as to when supplies would be dropped off and when work would commence. They did the work when promised and finished promptly. The company was great to work with and I will go to them again if I need any additional siding or roofing work done.
Description of Work: Roofing and siding repair/replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve R.
10/2018
5.0
gutter repair, roofing
+ 0 more
Exterior Medics was on time and finished the job on schedule. Looks Great!
Description of Work: Roof and Gutter Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Mike R.
10/2018
2.0
roofing
+ -1 more
This is hands down the worst customer experience I’ve ever had. I requested a quote in June, work didn’t start until October. It was supposed to take one day, but it took an entire month - I was bounced around different project managers and had issues with crews showing up when scheduled/taking longer than expected. And the flashing installed was the wrong color! I requested black and they did it in white. This is a big deal, as the flashing is the only visible portion of my roof from the road. They weren’t able to provide a suitable fix, so I received a 5% discount to end up keeping the wrong color. If you do business with this company, expect to act as your own project manager because follow-through is nonexistent and responsiveness is very slow.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,000
Carin C.
10/2018
5.0
siding
+ -1 more
It went great. Our siding was ripped off the house by the high winds. Exterior Medics responded promptly and installed a temporary tarp. They later replaced the damaged siding. All of my interactions with the staff were pleasant. I will definitely use them again.
Description of Work: Siding Repair/Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike M.
10/2018
5.0
siding
+ -1 more
It took a long time to get an estimate which isn't good - but the work they did was great and it's a relief to have the problem fixed. They replaced the j channel and no more water coming in the house - what a relief.
Description of Work: Siding repair - very good work!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Masonry
FAQ
Exterior Medics is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Exterior Medics accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Exterior Medics offers the following services: Repair, Replacement, or Refurbishment for Roofing, Siding (including the James Hardie product line), Windows and Doors, Masonry, and Gutters. We also offer deck refurbishment services.
Exterior Medics performs repairs, replacements, or refurbishments on the exterior of your home, anything from the foundation and up.