DMV Heating & Cooling

You should not be in business, and you will be reported to the better business bureau. December 8, 2023: DMV HVAC was assigned via Choice Home Warranty to diagnose and hopefully fix heating. After about 10 minutes of them being there I was asked to come to HVAC unit so they could show me something: Upon presentation I was informed the motor was broken, explaining this to me in an already aggressive tone. Pointing things out like I know anything about HVAC system…. That’s why I called. He then proceeded to accuse another company of recently putting the motor in wrong, that he is not responsible, and that he would not get paid?…. THEN he accused me of hiding information about the motor… like I was trying to get something over on him? Stating that it was changed recently. When I informed him I have lived here for 10 years and never had heater problems he rolled his eyes and “said come on man”…. Again… like I am trying to hide something from him? THIS IS WHEN THINGS GOT SCARY: I didn’t know how to respond to his accusations and aggressive tone other than saying a saying “what the F dude” with my hands up in the air in defeat and shock. This individual gets a very concerned look in his eye, starts yelling at the top of his lungs at me. Saying I can’t cuss as him, as he himself continued to drop F bombs, getting frontal like he was about to physically attack me… while my 3 year old son is sleeping on the couch in hearing distances- and my wife on top of the stairs with 911 on standby trying to figure out why a stranger is verbally assaulting me in our own home. I somehow mustered all my strength to not react with physical violence, because with already displayed concerning behavior I was confident I was going to be attacked, and if I didn’t deescalate the situation like I did, I guarantee a physical altercation would have insued. They then said we owe a payment fee via Zelle….? Asked how we could get invoice for documentation and to show landlord. Was informed we could only get invoice when complete service was complete…. We did not proceed with this transaction. After the aggressive man left did some digging on this company. All positive reviews are fake… they reply to other people’s negative comments like “wrong company”. They have notes about others being old they have to make a Zelle payment, with no follow up or conclusion of work. It’s all a scam and I have never been concerned for my safety of a service call… absolutely insane

If your homeowner insurance assigned DMV Heating & Cooling for your warranty repair REQUEST FOR ANOTHER COMPANY. The technician insisted the AC condenser fins were dirty. He would not complete the repair without the $140 cleaning fee. (SCAM ALERT - see other Yelp reviews for the same scam). I told him already cleaned the AC condenser fins 4 weeks earlier with chemical cleaner and thoroughly washed condenser with water. He insisted it was not clean enough. I was without AC for two days and did not have time to get another contractor. I did not need this service. However, even if I did need the service. $140 for the 10 minutes of work was a total a ripped off. All the technician did was spray the unit with chemical and hosing it down with water from the outside of the unit. Since this company was referred by my homeowner insurance company. I made a mistake and did not do any research. I wished I read Yelp review before using this company. It also has a D+ rating from BBB. AVOID THIS COMMON $140 CONDENSER CLEANING FEE SCAM - REQUEST FOR ANOTHER COMPANY!!! ----------------------------- Update - On July 26, 2020 - at 9:15 PM I received a text directly from this company. Below is the excerpt: "Do you research next time before trying to get free service. This is not China. This is America! Nothing is free here except your freedom of speech which you are clearly abusing" "Stop acting illiterate!" I think personnel from this company should revisit their own heritage and review the history of America. Also, not all Brown Americans come from China. Unfortunately, the current climate promotes divisiveness and racism. I am exercising my freedom of speech to let the reader know how this company conducts its business.

If your homeowner insurance assigned DMV Heating & Cooling for your warranty repair REQUEST FOR ANOTHER COMPANY. My AC needed to be recharged with coolant. The technician insisted the AC condenser fins were dirty. He would not complete the repair without the $140 cleaning fee. (SCAM ALERT - see other Yelp reviews for the same scam). I told him already cleaned the AC condenser fins 4 weeks earlier with chemical cleaner and thoroughly washed condenser with water. He insisted it was not clean enough. I was without AC for two days and did not have time to get another contractor. I did not need this service. However, even if I did need the service. $140 for the 10 minutes of work was a total a ripped off. All the technician did was spray the unit with chemical and hosing it down with water from the outside of the unit. Since this company was referred by my homeowner insurance company. I made a mistake and did not do any research. I wished I read Yelp review before using this company. It also has a D+ rating from BBB. AVOID THIS COMMON $140 CONDENSER CLEANING FEE SCAM - REQUEST FOR ANOTHER COMPANY!!!