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Reviews
5.08 Reviews
Showing 1-8 of 8 reviews
Margaret M.
08/2016
computer repair
+ -1 moreunknown
Description of Work: The technician returned our call quickly and solved our computer problem. He also made some helpful suggestions to improve our computer's operations. His charge was very reasonable and we would definitely use his services again.
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Yes, I recommend this pro
RICHARD F.
05/2014
computer repair
+ -1 moreI have used D2D Computer Services (Bob Havey) for about 8 years as he was originally recommended to me by a friend. During those years, I've been very satisfied with the service I have received. He has made various repairs to my computer, given me advice on buying a new computer and associated equipment, and has been very helpful when I've emailed him computer-related questions. As a senior citizen who has limited computer knowledge, Mr. Havey has proven to be the ideal IT person for me. I have recommended him to my friends and neighbors.
Description of Work: Removed a virus from my desktop computer. Because of the complexity of the virus, Bob Havey needed the computer for several days to remove the virus, reconfigure the hard drive, and make several upgrades to the computer. When he returned it, the computer performed great and I hadn't lost any data. I thought the fee he charged me ($125) was extremely reasonable considering all the time he spent working on it.
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Yes, I recommend this pro
$125
Paola B.
11/2013
computer repair
+ -1 moreIt went great! After assessing my computer, he determined that he needed one additional day to do the repairs, so he called and let me know. Also, he came to my home in Springfield to pick up the computer. This is great because I have young kids and getting it out to him would have proved difficult. He was extremely professional, courteous, helpful, and prompt. AND he came to pick up/drop off the computer at my house. I can be a bit picky, but I give Bob an A+++ :)
Description of Work: My computer had gotten some sort of adware and malware that made it difficult to use. My regular Mcafe antivirus scanner didn't work.
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Yes, I recommend this pro
$125
Raymond S.
06/2013
computer repair
+ -1 moreHe is intelligent, he knows his work and he is honest.
Description of Work: He is intelligent, he knows his work and he is honest.
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Yes, I recommend this pro
LOREY G.
04/2012
computer repair
+ -1 moreThe story told above is a simple one: Bob Havey of D2D recognized a threat to my privacy and data as a result of spam that made it to his in box and stepped up, unasked, to assist me in mitigating the damage at no cost. Unasked, he researched contacts at the e-mail provider I use. He provided links to various specialized virus scans and advised on the results I obtained when I used them. And he kept following up until everything was back to normal. I think he did this because he considers the computer systems in our house to be HIS products (he built one of our computers, set up the other two and has helped us troubleshoot , update and maintain all three of them for years). That kind of concern for the ongoing effectiveness of one's work is very unusual. I highly recommend Bob and D2D Computer Services. You definitely want this guy in your corner when things go wrong.
Description of Work: I have used this company for years and have always been very satisfied with the service. Naturally, the company is listed in my computer "Contacts" list. Therefore, when my account was hacked at the beginning of March, the proprietor of D2D (along with hundreds of other contacts) received unauthorized spam from my account. The proprietor, Bob Havey, immediately recognized that my account had been hacked and contacted me to alert me and provide advice on restoring my account and protecting my system. And for several days he followed up on the progress of this effort, offering additional advice and valuable links that helped me secure and then test the situation and remove extensive viruses that suddenly appeared as a result of the hacking. Total cost for this extremely valuable assistance was ZERO! Mr. Havey offered the help as a good will gesture to a long standing customer. He took the initiative when time was of the essence and helped me avoid data and privacy loss and business complications that would have taken weeks to repair. There is absolutely no question that I will continue to hire D2D Computer Services in the future when the need arises.
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Yes, I recommend this pro
SYLVIA P.
07/2011
computer repair
+ -1 moreThe appointment went exactly as you would want hope; professional, efficient, knowledgeable, helpful, on time and priced appropriately.
Description of Work: Provided diagnostic services on one PC and 2 laptops to enhance and increase wireless network performance as well as overall assessment and enhancements on all systems. He was very profressional, knowledgeable and efficient. Will definitely call again as these services are needed.
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Yes, I recommend this pro
$300
LOREY G.
01/2011
computer repair
+ -1 moreThey are wonderful. The guy is very prompt and responsive.
Description of Work: D2D Computer Services built me a computer an serviced others.
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Yes, I recommend this pro
$2,000
LOREY G.
10/2008
computer repair
+ -1 moreThe experience went well. I have used this company about 3 or 4 other times. He arrived as scheduled and did the work that he needed to. He did take the CPU back with him to do some more work on it. He brought it back the next day, as scheduled, and everything is working fine.
Description of Work: They restored a system that had crashed, and retrieved some data that would have been lost. They re-installed software. They also took a look at my other computer to do a little bit of troubleshooting.
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Yes, I recommend this pro
$125
Contact information
6907 ROLLING RD, Springfield, VA 22152
Service hours
Monday:
7:30 AM - 9:30 PMTuesday:
7:30 AM - 9:30 PMWednesday:
7:30 AM - 9:30 PMThursday:
7:30 AM - 9:30 PMFriday:
7:30 AM - 9:30 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
D2D COMPUTER SERVICES is currently rated 5 overall out of 5.
Monday: 7:30 AM - 9:30 PM
Tuesday: 7:30 AM - 9:30 PM
Wednesday: 7:30 AM - 9:30 PM
Thursday: 7:30 AM - 9:30 PM
Friday: 7:30 AM - 9:30 PM
D2D COMPUTER SERVICES accepts the following forms of payment: Check
No, D2D COMPUTER SERVICES does not offer free project estimates.
No, D2D COMPUTER SERVICES does not offer eco-friendly accreditations.
No, D2D COMPUTER SERVICES does not offer a senior discount.
No, D2D COMPUTER SERVICES does not offer emergency services.
No, D2D COMPUTER SERVICES does not offer warranties.
D2D COMPUTER SERVICES offers the following services: COMPUTER INSTALLATION, NETWORK INSTALLATION & TROUBLESHOOTING, DSL/CABLE/FIOS SETUP & TROUBLESHOOTING, VIRUS & SPYWARE CLEANUP, E-MAIL SETUP, SOFTWARE INSTALLATION, NEW SYSTEMS.
Contact information
6907 ROLLING RD, Springfield, VA 22152
Service hours
Monday:
7:30 AM - 9:30 PMTuesday:
7:30 AM - 9:30 PMWednesday:
7:30 AM - 9:30 PMThursday:
7:30 AM - 9:30 PMFriday:
7:30 AM - 9:30 PM