Aa-1 Repairs

Description of Work: This is our “go-to” appliance repair company. Most recently, we called them on a fridge control card.

Description of Work: I have tried this company twice in 6 months and been terribly dissatisfied both times. First time was on my second refrigerator. They said one problem existed and fixed it. Turns out that was not the problem. They came back, ordered a part and FINALLY a month later, after several calls from me came back and fixed it. Then about 4 months later I called them about fixing a refrigerator in a rental I have. They came out, did not fix it. I called they gave me a window of time and showed up about 4 hours later at 9:00 at night, I think they must have forgotten about me, even though I called several times. They ended up coming out several times but never fixed it. I ended up buying a new refrigerator. Had they been straight with me I would have been fine. I said I would pay for the service call but wanted the remainder of my payment back since they did not resolve the problem. They refused. I would never use them again. They were not competent and were unreliable. They did not even arrive with a mechanism to test the air temperature in the refrigerator or freezer so how would they have even known if they fixed the problem?