About us
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.914 Reviews
Showing 1-14 of 14 reviews
Blayne B.
05/2018
carpet cleaners
+ -1 moreJim does excellent work. He is a consummate pro that knows the business inside and out. He keeps tabs on the latest advancements and uses them to get carpets as clean as they possibly can be. He only recommends what is needed. I inquired about our hardwoods but he advised they were in great shape for their age and condition and did not recommend we spend unnecessarily on them and gave me tips on how to keep them in good shape. How many businesses would do that? We only use Lustre Clean (and no I am not a relative or friend). They are not the cheapest, but you absolutely get what you pay for.
Description of Work: Carpet cleaning entire 2nd floor, den, basement steps and spot cleaning basement, breakfast nook chairs.
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Yes, I recommend this pro
$340
aamir L.
06/2016
carpet cleaners
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Denise W.
01/2016
carpet installation, carpet cleaners
+ 0 moreJimmy was on time, very careful with his equipment, not to mark any of our newly painted woodwork. Job was done well - carpet looks great!
Description of Work: Jimmy cleaned 4 bedrooms, 2 staircases and hallway that had wall-to-wall very light cream plush carpet. He also cleaned two wool Karastan rugs and made the colors pop.
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Yes, I recommend this pro
$300
Megan C.
07/2015
carpet installation
+ -1 moreunknown
Description of Work: They cleaned our vents, shampooed carpet and cleaned furniture. I don't remember the exact costs. The owners are very congenial and professional.
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Yes, I recommend this pro
$500
Travis L.
03/2015
carpet cleaners
+ -1 moreunknown
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Yes, I recommend this pro
Mark C.
12/2014
carpet installation
+ -1 moreProfessional, promote, polite, and overall a great job.
Description of Work: They did a very good job on the carpet, came well prepared and also covered all my wood floors so the equipment would not damage them.
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Yes, I recommend this pro
$500
TERRY B.
02/2014
carpet installation
+ -1 moreStanley Steamers told me the carpeting could not be saved, and quoted a higher price than I paid Lustre just to remove and discard the carpeting.
Description of Work: My basement flooded during a 5-day rainstorm. They saved my wall to wall carpet by placing fans under the carpeting and with the use of industrial strength dehumidifiers.
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Yes, I recommend this pro
$500
TERRY B.
11/2011
carpet cleaners
+ -1 moreWhen my basement flooded, two companies said my wall-to-wall carpet couldn't be saved. One offered to remove and discard it for $4,000. I declined their "offer" and called Lustre Clean. They responded promptly to my call. They came the next day, installed fans to dry out the carpet and carpet pads, and provided an industrial size dehumidifier. After four days, everything was dried out. They then reinstalled the carpet and padding, sanitized it, and steam-cleaned it.
Description of Work: Dried flooded carpet Carpet reinstallation Carpet cleaning
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Yes, I recommend this pro
$1,200
Edgar M.
09/2011
carpet cleaners
+ -1 moreThey did pretty good job. They were very professional. I think I had a misunderstanding with them. When they came they gave me a price for which I thought they would clean more rooms. Other than that they were okay. They were on time. He was accompanied by his wife. I would use them in the future.
Description of Work: I had Lustre Clean Carpet Services Inc two or three months ago to clean the carpets.
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Yes, I recommend this pro
Thomas K.
04/2011
carpet cleaners
+ -1 moreSuperb.
Description of Work: Use them in the past and will use them in the future. They picked up the carpets and delivered them clean.
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Yes, I recommend this pro
$200
Aleksandar Z.
03/2011
carpet cleaners, floor cleaning
+ 0 moreThis company has struggle a bit to manage communications with us. However, their work seemed to be the first class, priced right and done well. I would take company like this over any other company who seems to be slick in their communications and responsiveness, but very poor in execution and managing customer expectations. At least for me, the substance matter! I respect company’s honesty and focus on doing what is right. This is clearly family business with lot of experience in doing this kind of work. Jim is truly nice guy, who also shared with us story about his father, who started the company and travelled all over the world. We would definitely hire this company again.
Description of Work: Carpet Cleaning (two rooms) Wood Floor waxing and buffing (Duplex)
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Yes, I recommend this pro
$250
Thomas K.
10/2009
carpet cleaners
+ -1 moreThey came out and did just what they said they were going to do. I have used them for various things and I have never had a bad experience. They are very reasonably priced for their services.
Description of Work: Lustre Clean Carpet Services Inc. came out to clean my in-expensive oriental rugs.
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Yes, I recommend this pro
Shairna B.
09/2007
carpet cleaners
+ -1 moreI thought Lustre Clean Carpets did a nice job of cleaning my carpets. They were able to get them clean in a timely manner and their quality of work was very good. The price was very affordable and I would recommend them.
Description of Work: I had the carpets in 3 bedrooms, living and dining room, 2 sets of stairs and a hallway cleaned in my townhouse. It took about two hours to complete the work.
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Yes, I recommend this pro
$160
09/2005
carpet installation
+ -1 moreCARPET INSTALLATION WAS GREAT. I THINK THEY WERE VERY PROFESSIONAL. I RECOMMEND THEM TO ANYONE.
Description of Work: CARPET INSTALLATION.
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Yes, I recommend this pro
$600
Contact information
25050 Riding Plaza Ste # 130-642, South Riding, VA 20152
http://www.lustreclean.com/Service hours
Sunday:
11:00 AM - 3:00 PMMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
11:00 AM - 3:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Water & Smoke Damage
FAQ
Lustre Clean Carpet Services is currently rated 4.9 overall out of 5.
Sunday: 11:00 AM - 3:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 11:00 AM - 3:00 PM
Lustre Clean Carpet Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lustre Clean Carpet Services offers free project estimates.
Yes, Lustre Clean Carpet Services offers eco-friendly accreditations.
No, Lustre Clean Carpet Services does not offer a senior discount.
Yes, Lustre Clean Carpet Services offers emergency services.
No, Lustre Clean Carpet Services does not offer warranties.
Lustre Clean Carpet Services offers the following services: Carpet Installation And Repair, Carpet Stretching, Water Damage Restoration, Mold Remediation, Furniture Cleaning, Wood Floor Wax And Buff, Air Duct Cleaning,Dryer Vent Cleaning,Water Extraction Services,Area Rug Cleaning,Carpet Drying,Upholstery Cleaning
Contact information
25050 Riding Plaza Ste # 130-642, South Riding, VA 20152
http://www.lustreclean.com/Service hours
Sunday:
11:00 AM - 3:00 PMMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
11:00 AM - 3:00 PM