When you have mold, making the correct decisions right away is critical. Whether it is mold in your home, school, place of work, or apartment there are many factors to consider. Are you going to be involved in a mold lawsuit? Will you be seeking property damages? Is anyone sick from mold exposure? Will you be seeking medical damages? Will you need expert witnesses? If so, what kind? Do you just want to test to be sure your environment is safe? Do you need post mold remediation testing to ensure a good job was done? These and other factors are questions which need to be answered before any environmental testing starts. It is important to know what your goals are and why your testing. Different goals require different environmental tests, i.e. medical damages and property damages require different environmental tests to prove your case in court. Tests that a common, or inexperienced, mold inspector would not typically use or know to use.
When you have mold, making the correct decisions right away is critical. Whether it is mold in your home, school, place of work, or apartment there are many factors to consider. Are you going to be involved in a mold lawsuit? Will you be seeking property damages? Is anyone sick from mold exposure? Will you be seeking medical damages? Will you need expert witnesses? If so, what kind? Do you just want to test to be sure your environment is safe? Do you need post mold remediation testing to ensure a good job was done? These and other factors are questions which need to be answered before any environmental testing starts. It is important to know what your goals are and why your testing. Different goals require different environmental tests, i.e. medical damages and property damages require different environmental tests to prove your case in court. Tests that a common, or inexperienced, mold inspector would not typically use or know to use.
We are a locally owned and operated company that values honesty and integrity in all aspects of our business. We are committed to creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
"Very good but are on a continuous sell just need to listen well to the sales pitch."
Paul H on May 2024
We are a locally owned and operated company that values honesty and integrity in all aspects of our business. We are committed to creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
"Very good but are on a continuous sell just need to listen well to the sales pitch."
Paul H on May 2024
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
"The technician was very professional, polite and informative. He took extra time to make sure he covered everything and didn't miss anything. He was very thorough and thoughtful when he explained everything he was doing and what he discovered. I am very pleased with the service ."
Annie W on October 2024
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
"The technician was very professional, polite and informative. He took extra time to make sure he covered everything and didn't miss anything. He was very thorough and thoughtful when he explained everything he was doing and what he discovered. I am very pleased with the service ."
Annie W on October 2024
Help First, Business Second. Covid-19 disinfections, suicides, crime scenes, undiscovered death with decomposition, blood, urine, feces, odor control, sewage backups & we are your local experts on professional HOARDING remediation. Owner-operated. Estimates are FREE. 10+ years of bio-hazard certified experience among our owner and employees. Residential, commercial, and government clients including multiple local county agencies, the Virginia Department of Corrections, the University of Virginia, and many jobs for the United States Navy on bases and ships.
Help First, Business Second. Covid-19 disinfections, suicides, crime scenes, undiscovered death with decomposition, blood, urine, feces, odor control, sewage backups & we are your local experts on professional HOARDING remediation. Owner-operated. Estimates are FREE. 10+ years of bio-hazard certified experience among our owner and employees. Residential, commercial, and government clients including multiple local county agencies, the Virginia Department of Corrections, the University of Virginia, and many jobs for the United States Navy on bases and ships.
SERVPRO® of Newport News is an award winning cleanup and restoration company with more than 25 years of experience. Our highly trained teams respond 24/7 providing excellent service to homeowners, building owners, facility managers and property managers through out the area. Independently owned and operated by Janet Gilbert. We have earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and other management teams responsible for commercial property. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Newport News. We will respond 24/7 with trained employees, state of the art equipment and the resources required to perform emergency services to help mitigate property damage.
SERVPRO® of Newport News is an award winning cleanup and restoration company with more than 25 years of experience. Our highly trained teams respond 24/7 providing excellent service to homeowners, building owners, facility managers and property managers through out the area. Independently owned and operated by Janet Gilbert. We have earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and other management teams responsible for commercial property. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Newport News. We will respond 24/7 with trained employees, state of the art equipment and the resources required to perform emergency services to help mitigate property damage.
PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.
PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.
Cornwell's Wildlife Control, LLC is a full service wildlife removal/managment company. Hampton Road's only nationally Certified Wildlife Control Professional (CWCP) on staff. Veteran owned. Cash, checks,credit cards (V/MC) accepted.
"Cornwell's Wildlife Control were extremely prompt in showing up to assess my house and they did a terrific job screening all my gable vents and blocking areas where the trim on my siding would permit rodents to gain entry into the house. They were always on time and the owner gave me a very fair price for the work. He even helped me get my 2nd floor window shutters down so I could paint them while he worked on the house and then he reinstalled them for me at no additional cost, even returning to put up one set that needed an extra day to dry. I can't say enough about how professional he was and how knowledgeable about the habits of animal pests that might cause damage to a home. I highly recommend their services to anyone!"
Ellis S on October 2019
Cornwell's Wildlife Control, LLC is a full service wildlife removal/managment company. Hampton Road's only nationally Certified Wildlife Control Professional (CWCP) on staff. Veteran owned. Cash, checks,credit cards (V/MC) accepted.
"Cornwell's Wildlife Control were extremely prompt in showing up to assess my house and they did a terrific job screening all my gable vents and blocking areas where the trim on my siding would permit rodents to gain entry into the house. They were always on time and the owner gave me a very fair price for the work. He even helped me get my 2nd floor window shutters down so I could paint them while he worked on the house and then he reinstalled them for me at no additional cost, even returning to put up one set that needed an extra day to dry. I can't say enough about how professional he was and how knowledgeable about the habits of animal pests that might cause damage to a home. I highly recommend their services to anyone!"
Ellis S on October 2019
Bay Decon exists to help eliminate potential dangers and liabilities that can make traumatic situations worse. With compassion, respect and understanding, we handle any environment affected by the presence of bio hazardous waste. Bay Decon works with insurance companies and will provide detailed reports and photographs if needed. We have a high level of integrity and have been hired repeatedly by the Virginia Network for Victims and Witnesses to Crime. All remediation is compliant with OSHA and Federal Health Safety Codes. Bay Decons odor removal service is effective and can eliminate the smell of animal waste, human waste/vomit, spoiled food and cigarette smoke. Customers need to be aware the process can take several days and the space cannot be entered during treatment. This service has proven very effective for cars, trunks, and truck cabs where spoiled food or vomit has been present. Bay Decon is locally owned and operated by Barry K. Owens and Barbara T. Owens. Barry is a master bio-technician and one jr. technician is on call. Bay Decon follows price guidelines recommended by ABRA (American Biorecovery Association). Our philosophy is to treat our customers the way we would want to be treated. Bay Decon does not charge for clean-ups involving the children of Hampton Roads that are under the age of 5 years. Angie's List members can expect a discount on odor removal services.
Bay Decon exists to help eliminate potential dangers and liabilities that can make traumatic situations worse. With compassion, respect and understanding, we handle any environment affected by the presence of bio hazardous waste. Bay Decon works with insurance companies and will provide detailed reports and photographs if needed. We have a high level of integrity and have been hired repeatedly by the Virginia Network for Victims and Witnesses to Crime. All remediation is compliant with OSHA and Federal Health Safety Codes. Bay Decons odor removal service is effective and can eliminate the smell of animal waste, human waste/vomit, spoiled food and cigarette smoke. Customers need to be aware the process can take several days and the space cannot be entered during treatment. This service has proven very effective for cars, trunks, and truck cabs where spoiled food or vomit has been present. Bay Decon is locally owned and operated by Barry K. Owens and Barbara T. Owens. Barry is a master bio-technician and one jr. technician is on call. Bay Decon follows price guidelines recommended by ABRA (American Biorecovery Association). Our philosophy is to treat our customers the way we would want to be treated. Bay Decon does not charge for clean-ups involving the children of Hampton Roads that are under the age of 5 years. Angie's List members can expect a discount on odor removal services.
We are part of a national franchise that specializes in repairing homes and businesses following floods and fires.
We are part of a national franchise that specializes in repairing homes and businesses following floods and fires.
16 employees, Class A Contractors License 2705144138, IICRC certified Techs in water mitigation, fire/smoke, mold, carpets and tile floors. EPA registered for mold. State licensed in Asbestos.
"The laziness, inconsiderateness, and sheer incompetence of Servpro of Portsmouth was so astounding that I feel obliged to share our experience. My wife and I had severe water damage to our home after a pipe burst, requiring an extensive remodel. I will caveat this review by saying that Servpro’s damage mitigation crew was timely and effective. We thought this professionalism would carry over to their restoration division. We could not have been more wrong. • Terrible planning and management of subcontractors. Servpro repeatedly demonstrated that their management skills were worse than a four year old with a clipboard. Examples include: o It became expected that the first iteration of their materials order would be incorrect. They ordered custom cabinets that did not fit our kitchen (which they had every opportunity to accurately measure). This required multiple re-orders, extending our timeline by months. o They installed the kitchen backsplash prematurely. This caused issues with re-installing our bar countertop, requiring a total re-work of the bar and backsplash. Again, grossly extending the timeline. o They ran out of flooring material and took weeks to re-order new flooring. You would think that with a measuring tape and notepad, they could avoid this issue. Again, we were fascinated by Servpro’s ability to extend their timeline at every opportunity. o Servpro allowed their subcontractors to treat our home like a frat house. We repeatedly found cigarette butts inside, drinks missing from our fridge, and unflushed turds in our toilet. These problems persisted, even after we brought them up to the project manager. • Abysmal communication. o Our project manager consistently no-showed to prior-arranged meetings without even the courtesy of a phone call. Subcontractors consistently failed to arrive for days in a row, extending jobs that would have taken a few days to weeks or months. • Timelines not met. o Our initial project manager quoted 6-8 weeks for the rebuild job. Here I am, 8 months later, writing this review as our job just concluded (incomplete at that). o My wife and I ended up doing a significant amount of the work that Servpro assured us that they would complete. Some examples include: Moving our furniture into storage. Cleaning up the drywall, insulation, and other mess left by the initial water damage. Taking material trash and destroyed furniture to the dump. Re-installing misaligned trim. Re-installing misaligned cabinet doors and pulls. • Shoddy workmanship. If Servpro advertises themselves as remodel professionals, I can assure you firsthand that this could not be further from the truth. Examples of their inability to correctly complete even the most basic construction tasks include: o Baseboards poorly joined when one piece should have been used. Even after their third try, they still got it wrong. o Nicked, scratched, dented, paint splattered, and otherwise damaged furniture, requiring that we hire an outside professional. o Broke our granite countertop after they removed it from the kitchen. o Gouged new flooring just days after it was installed. o Cabinet doors not level, and cabinet pulls visibly misaligned. It appears that they hung cabinets and installed the doors and pulls without taking a single measurement. Which brings me to my next point… o Did not erase pencil marks on cabinets. This one impressed me, since it was evidence that they at least attempted to correctly line up and level cabinet pulls. The untrained human eye quickly revealed that these marks were, indeed, misaligned. We had them re-order new cabinet doors so that I could correctly install them. After 7 months of dealing with these folks, we called it quits and negotiated a bill that subtracted from our initial itemized quite any work that was not done, done incorrectly (requiring that we redo it), or done by us as the customer. If you are considering hiring Servpro for your remodel, I suggest that you try a class of middle schoolers instead – you’ll probably have better luck."
Marshall J on February 2022
16 employees, Class A Contractors License 2705144138, IICRC certified Techs in water mitigation, fire/smoke, mold, carpets and tile floors. EPA registered for mold. State licensed in Asbestos.
"The laziness, inconsiderateness, and sheer incompetence of Servpro of Portsmouth was so astounding that I feel obliged to share our experience. My wife and I had severe water damage to our home after a pipe burst, requiring an extensive remodel. I will caveat this review by saying that Servpro’s damage mitigation crew was timely and effective. We thought this professionalism would carry over to their restoration division. We could not have been more wrong. • Terrible planning and management of subcontractors. Servpro repeatedly demonstrated that their management skills were worse than a four year old with a clipboard. Examples include: o It became expected that the first iteration of their materials order would be incorrect. They ordered custom cabinets that did not fit our kitchen (which they had every opportunity to accurately measure). This required multiple re-orders, extending our timeline by months. o They installed the kitchen backsplash prematurely. This caused issues with re-installing our bar countertop, requiring a total re-work of the bar and backsplash. Again, grossly extending the timeline. o They ran out of flooring material and took weeks to re-order new flooring. You would think that with a measuring tape and notepad, they could avoid this issue. Again, we were fascinated by Servpro’s ability to extend their timeline at every opportunity. o Servpro allowed their subcontractors to treat our home like a frat house. We repeatedly found cigarette butts inside, drinks missing from our fridge, and unflushed turds in our toilet. These problems persisted, even after we brought them up to the project manager. • Abysmal communication. o Our project manager consistently no-showed to prior-arranged meetings without even the courtesy of a phone call. Subcontractors consistently failed to arrive for days in a row, extending jobs that would have taken a few days to weeks or months. • Timelines not met. o Our initial project manager quoted 6-8 weeks for the rebuild job. Here I am, 8 months later, writing this review as our job just concluded (incomplete at that). o My wife and I ended up doing a significant amount of the work that Servpro assured us that they would complete. Some examples include: Moving our furniture into storage. Cleaning up the drywall, insulation, and other mess left by the initial water damage. Taking material trash and destroyed furniture to the dump. Re-installing misaligned trim. Re-installing misaligned cabinet doors and pulls. • Shoddy workmanship. If Servpro advertises themselves as remodel professionals, I can assure you firsthand that this could not be further from the truth. Examples of their inability to correctly complete even the most basic construction tasks include: o Baseboards poorly joined when one piece should have been used. Even after their third try, they still got it wrong. o Nicked, scratched, dented, paint splattered, and otherwise damaged furniture, requiring that we hire an outside professional. o Broke our granite countertop after they removed it from the kitchen. o Gouged new flooring just days after it was installed. o Cabinet doors not level, and cabinet pulls visibly misaligned. It appears that they hung cabinets and installed the doors and pulls without taking a single measurement. Which brings me to my next point… o Did not erase pencil marks on cabinets. This one impressed me, since it was evidence that they at least attempted to correctly line up and level cabinet pulls. The untrained human eye quickly revealed that these marks were, indeed, misaligned. We had them re-order new cabinet doors so that I could correctly install them. After 7 months of dealing with these folks, we called it quits and negotiated a bill that subtracted from our initial itemized quite any work that was not done, done incorrectly (requiring that we redo it), or done by us as the customer. If you are considering hiring Servpro for your remodel, I suggest that you try a class of middle schoolers instead – you’ll probably have better luck."
Marshall J on February 2022
There are several instances where household biohazard cleanup would be needed. All in all, anytime an event can potentially expose people to chemicals, pathogens, or viruses, a biohazard cleanup company must be called. These events can include:
Sewage backup
Unattended death or crime scene after death
Virus decontamination
Medical waste disposal
Animal waste disposal
Odor control
Hazardous chemical removal
The cost of biohazard cleanup averages between $3,000 and $5,000 for most homeowners. Some services, like sanitizing high-traffic areas or sanitizing surfaces from a virus, cost closer to $1,500. However, other circumstances, like the extensive cleanup after a major sewer backup, could cost as much as $25,000.
While a biohazard cleanup sounds like a scary process, knowing what to expect can help ease your concerns and set you up for success. It’s good to note that more than one professional might be needed depending on your situation, but that will be determined during the assessment. What you can expect during a home biohazard cleanup is the following:
Assessment: The first step in this process is for a biohazard cleanup professional to assess the damage. They create a report that includes the biohazard safety level, the needed damage cleanup, and the time it should take to complete the project.
Setup: The cleanup professional prepares the site to prevent cross-contamination and reduce toxicity risk. This process can include tarping and creating decontamination zones.
Removal of surface contamination: Any contaminated materials are removed from the area, starting with large materials followed by small ones. The professional can assess any floor-related damage once everything is removed from the site.
Salvaging items: The biohazard cleanup professionals assess which items can be saved and which are contaminated beyond the point of saving. Those deemed unsafe will be disposed of immediately.
Waste disposal: The next step is carefully disposing of the hazardous waste. Your professional will place the contaminated items in specific containers to keep the contamination from spreading.
Disinfection: The house will be disinfected and odor-neutralized. Even more minor details, like light switches and bulbs, will be disinfected so that they do not recontaminate the area in the future.
Restoration: Once the decontamination is complete, the last step is to restore the home. This includes repairing the damage to flooring, walls, or even the home's foundation.
Most homeowner’s insurance policies can help cover the cost of biohazard cleanings for specific events. Biohazard events like unattended death, infectious disease, and medical emergency are generally covered, as are flooring and drywall repairs. It’s best to check with your insurance company to see what is specifically covered.
One of the best ways to prepare for a home biohazard cleanup is not to touch anything. Do not remove belongings, even if they are of value or importance, from the area as they are likely contaminated. It’s essential not to use any cleaning products of your own, as the cleaning company will be using chemicals that could interact with your products.
One thing you can do to prepare is take pictures of your space and belongings that need to be cleaned, especially if you plan on filing a claim with your insurance company. In addition, take time to make a list of items that are valuable, sentimental, or otherwise important. The cleanup company must evaluate these belongings to make sure they are safe.