Virginia Varsity Transfer and Self Storage

Great Movers were punctual and organized.

Movers used foul language. Furniture was damaged and we did not receive recompense.

The team arrived on time and the lead was very professional. However, the other men joked around a lot and we had several damaged items for which we were never compensated. We did receive a military discount and went with them because we had used them before with great success. We were much more disappointed this time. While they were upbeat, there was some cursing and unprofessional behavior. I hoped for a better experience based on our previous move. We are actually using Angie's List this time to get a quote from multiple users rather than just going back to them. It is a shame because the president came out himself on our first move and even gave us a military discount (my husband served). The service from the first to second move declined significantly.

The move went flawlessly. The young men were very professional, efficient, and knowledgeable. We enjoyed having them. Nothing was broken, and all items were well packed. The move occurred per the schedule. A few things that made me select them, even though they were not our lowest bidder, was their informative website, professional, available, and well organized staff, their moving forms that led to a good estimate with when an on-site walk through was not possible, and adequate staffing. I would recommend them.

The young men were courteous and polite, as we as punctual and professional. Would highly recommend Varsity to anyone moving locally or long distance. The sales team dId an excellent job setting up the moving team and were helpful and knowledgeable too. Kudos!

I can't say enough great things about this company. They provided caring and professional service at a very difficult time for our family. The young men that moved the furnishings were so careful with every detail. Nothing was broken or misplaced. The price of the service was very competitive especially for the quality provided

arrived on time and all movers were professional, polite and made all the adjustments I requested - even the little ones a little this way, no back that way. Made sure I was happy with were the furniture was placed and even helped put protectors on the legs/feet before placing the items.

Prompt. Courteous. Attentive to details. Good-natured. Hard-working. Not enough accolades to describe how well this team did in making our move more than pleasant. Impressive to see them pitching in and working in coordination under the supervisor's instruction. Cannot pay them enough compliments; these guys deserve every penny--and more!

Great experience, professional and cut movers at both ends. Schedulers and estimator were from the actual company not a subcontractor and were very professional. This made us comfortable choosing this company. They were also very flexble and accommodating with scheduling and willing to nail down exact dates unlike national companies. They paired us up with other clients to share the cost of the move and keep costs down. Communication was sometimes slow but we were also asking very early so it never got to emergency state.

They were great have used them before,always on time,careful and professional.

We LOVE Virginia Varsity and have used them for moving and storage on six separate occasions since January 2013 as we had a very involved corporate relocation after purchasing and moving into a new house in Roanoke. The cost was way better than the company could negotiate with their preferred vendors and everyone in the offices - both moving and storage - were great to work with. The crews have all been awesome, taking great care of our belongings. The guys are friendly, professional, courteous - always asking if they could take a break even though they worked for us for nearly 12 straight hours the last day we used them - and cheerful. Even at the end of a long day they still wanted to make sure I was happy and didn't need anything else rearranged from where they'd put it. On occasions when they've misplaced stuff - like a ceiling fan remote they packed instead of leaving with the house - they've gone above and beyond to get it out of storage and get it back to the realtor to be conveyed with the house. If you can't ask for perfection, at least you can hope things get remedied promptly, and they do that!! I hope I never have to move again after this last year but if I do, I hope I can use Virginia Varsity. Can't say enough wonderful things about them.

They did an excellent job. On time and Very professional.

It went great. Three young men showed up at the time designated, moved all of our possessions (including boxes we had packed ourselves) from a second floor apt. in one building to a third floor apt. in another building within the same complex. They worked steady and took a short break but got back to work. Very pleasant but they got down to business. They also took apart and reassembled the bed and baby crib. Will definitely use them for our next move. Highly recommend.

They were extremely helpful to us, even allowed us to change our contract when we visited the space we selected and felt it was going to be too small. They also made sure we used the best and quot;dealand quot; available. Very professional and friendly people.

Very pleasant and informative staff. Was able to rent a space the same day I phoned.

Quick and painless move! Worth the money....let the experience make the stress of the move easier..very pleased

Overall great, but for the price, we did more work that we expected to make pack, move out and move in days end in reasonable time. Very professional, very pleasant crew for pack and move; they added a guy on the move-in end who was close to worthless -- we found many boxes labeled for another room that he'd just put down at the closest location. All that being said, they did a great job with no lost items and a minor table leg break. We had a lot of valuable items, so they handled everything very well. The crew's professionalism and pleasant disposition really made the tough moving experience so much better! We hope to never move again, but have already recommended them to friends!

Courteous, on time, helpful movers-they were professional in every way

Virginia Varsity was the only smooth and professional piece of the move! I hired them to move items from two college apartments to two newly leased college apartments. It was to be done in the same day. After loading items from both apartments and arriving at the first new apartment to unload, I noticed that this apartment wreaked of cigarette smoke, to the point that I refused possession of the apartment. While I was negotiating with the apartment complex, the movers were in their moving van contacting the main office to determine if their were storage facilities available and what the cost would be. We were locked out of the second apartment (new roommate was supposed to provide access but she had left town for 4th of July weekend). My items were not prepped to be put in storage for a month as I assumed I would be completing the move in a day. The movers then took my items to their storage facility, blanked wrapped the items and placed items in storage until I was able to locate a new apartment to rent and head back to college. I can't emphasize how professional they were and how they went above and beyond all expectations to assist me when everything that could have possibly gone wrong with the move did. Everyone from the two men who were doing the move to the office staff at both the moving company and the storage facilities were very professional and nice to work with. I will use them for all future moves!

Arrived early on moving day and the following day for unloading. Had lots of help. Professional and worked fast. We did have a few pieces of furniture damaged and Norm was so helpful and professional to resolve the issue. We received compensation check very quickly.

That was excellent. I am moving to Illinois so I contacted them for a quote. It was expensive, but excellent.They did not come out in person per my request. I am still in the process of moving, I haven't moved yet. They are an excellent company. They did an estimate based on the inventory I provided. The weight was in line, in sink with all the weight that I received from other people who physically came out to my house. So all of their information was very accurate. And was provided to me in a very timely fashion.

Guys were there on the day of the move and halfway through the loading I received word that the new house was not ready to move into. Va Varsity made immediate plans to move my items into storage and the office worked me back into the schedule...for Sunday and brought about 10 guys and had both trucks unloaded in three hours. For what was a very stressful situation for us the folks at Virginia Varsity did everything in their power to help.

It was a good experience. The price was good, good crew and they moved really fast, depending by the hour and they did not delay. They were careful with everything and also careful with our nice furniture that we have. They were great all around and I would definitely use them again.

They have our highest praise: were on time; moved our entire 3,000 ft household out by early afternoon; were friendly; were considerate; were kind; kept in touch with us; moved us in without any problems; and gave us much more than we expected! They were the greatest!

The crew arrived a few minutes early and got right to work. The weather was terrible as it rained all day long at both locations. But these guys worked hard even though they got drenched. There was an issue with my new house having an undersized stairway (I knew it would be a tight fit but had no idea of the difficulty that lay ahead). The crew from varsity worked hard to try to over come the issues with mixed results. I can not fault them for what would not fit as it was a situation of trying to fit a round peg into a square hole. But these guys tried very hard to make it work. They worked a couple of hours beyond what we had originally planned for, yet my final cost was still within the numbers of the original estimate. While I hope I NEVER need to move again, I will not hesitate to call upon this company to do the job for me in the future.