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Service Experts Heating & Air Conditioning

Heating and Air Conditioning, Insulation, Air Duct Cleaning,

About us

Service Experts Heating & Air Conditioning in Roanoke has been providing expert service to the community in heating, cooling, and indoor air quality since 1985. Our NATE-certified technicians are available 24/7/365 and have experience servicing, repairing and installing nearly every brand of furnace, air conditioner, air handler, and indoor air quality equipment. Additionally, we offer a variety of home energy solutions so you can start reducing your heating and cooling expenses. On top of that, all of our work is backed by our 100% Service Guarantee for a full year. That’s our motto: “Expert Service, Guaranteed.” Call Service Experts in Roanoke at 540-302-8645 now to schedule an HVAC repair service, routine maintenance or to set up an appointment for a free new system estimate.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Heating, air conditioning, indoor air quality, HVAC installation & attic insulation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
8%
3
8%
2
3%
1
15%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 26-40 of 40 reviews

Myra C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for choosing Service Experts Heating and Air Conditioning!

Norma S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Twice a year check ups for heating and air conditioning as well as any services needed. I also purchased my furnace from them and heat pump.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with the work that was provided and we appreciate your business!

Linda S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Just cleaned and did a check of our AC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to write this review. We appreciate your business!

Elizabeth & William L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review.

David L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed semi annual check of my heat pump and air handler unit. Check was thorough and professional.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

H DANA S.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Blown insulation over garage and attic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from Service Experts Heating & Air Conditioning
Thank you for taking the time to share your review. We appreciate your business!

Don A.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Did not use
Description of Work: I did not yse these people
Rating CategoryRating out of 5

Darlene W.
01/2011
5.0
air duct cleaning
  + -1 more
I always trust them and they do a great job. They are responsive, punctual and professional.
Description of Work: I used the services of Woods Service Experts in July for cleaning the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

helen L.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
arrived on time, did work proffessionally. friendly, courteous.
Description of Work: called due to heat pump having ice inside and out. refridgerant added to system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

toni W.
11/2010
1.0
heating & air conditioning/hvac
  + -1 more
Service man came on time. Examined furnace. Found several things wrong. Was suppose to give estimate on repair. Never received estimate. Salesman was to call to schedule an appointment to discuss options. (We had an outdoor unit wanted information on inside unit). Salesman called with an outrageous price to replace the same unit we had. Wanted to give us a 6 month same as cash deal if paid in the 6 months. If not an extremely high interest rate. Had no iniative to discuss other options. We called the furnace company. Could have purchased parts to fix our unit. Ended up purchasing a new unit more efficient then the one we previously had. Paid less then half the cost this company wanted to charge us.
Description of Work: Called company to check furnace not working. Had to pay a service charge before they even looked at the furnace. Came to give estimate to repair furnace. Unscrewed all the screws. Told me what I already knew about the furnace. Never replaced the screws just left it said it was junk. Was told they would call with an estimate to repair if they could find the parts.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$90

Dale B.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Overall, I thought it went very well and I would use them again. We're looking to replace our cooling system now, and they're going to be the first people I call.
Description of Work: They came over and removed the furnace that had died and put in a new one. They redid some of the conduits and exhaust parts. There were a couple of minor issues and they came over the day I called them to fix it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Linda C.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
On both visits Scott was quiet and polite...on his second visit he was running a little behind but he gave us a call to let us know he was on his way. He even wore "disposable booties" on his feet to protect our floors from the winter snow and grime. (Nice touch.)
Description of Work: I'm not sure of the correct name for this company because our invoice sheets read: "Woods Family Heating & Air Conditioning." Anyway, we had a technician named Scott come out to our "new" house and thoroughly inspect the heating and air system because we found that the previous owner didn't do any maintenance on any of the house's systems. Scott's inspection showed us that all was well with the two Trane heat pump systems and the humidifier. A week later we called him again, to replace an upstairs thermostat we decided just wasn't going to work for our family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Rob L.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
The staff who answered the phone were courteous and helpful. They recognized that I needed assistance as soon as possible and were able to work someone in at an earlier time. The technician arrived in about and hour and was polite and competent. He fixed my furnace in under 10 minutes.
Description of Work: The technician opened up the furnace, identified that the fan wasn't working properly because it was bent and fixed it on the spot. The furnace began working immediatley after that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

A W.
09/2009
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Service Experts of Roanoke (they have dropped the Woods from their name) has serviced our Lenox gas furnace and air conditioning units for nearly a decade. When the older ones we bought with the house needed to be replaced, we bought them from Service Experts. They are always very professional and reliable.
Description of Work: Replaced attic exhaust fan. Performed maintenance under contract for our two Lenox air conditioning systems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Kendall W.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
Repairmen took me to the A/C unit and told me what had happen.
Description of Work: I had issue with my A/C from first person who fixed. They called me with in ten minutes of putting the request with wood's. About thirty minutes my A/C was FIXED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94
    • 1
    • 2(current)

Contact information

1357 Southside Dr, Salem, VA 24153

www.ServiceExpertsRoanoke.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation,
Air Duct Cleaning,
Water Heaters

FAQ

Service Experts Heating & Air Conditioning is currently rated 4.3 overall out of 5.
Service Experts Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service Experts Heating & Air Conditioning offers free project estimates.
No, Service Experts Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Service Experts Heating & Air Conditioning does not offer a senior discount.
Yes, Service Experts Heating & Air Conditioning offers emergency services.
No, Service Experts Heating & Air Conditioning does not offer warranties.
Service Experts Heating & Air Conditioning offers the following services: Heating, air conditioning, indoor air quality, HVAC installation & attic insulation.

Contact information

1357 Southside Dr, Salem, VA 24153

www.ServiceExpertsRoanoke.com