Sunfire

Based on the 1st job, I contracted him for a 2nd job and OH BOY was my 1st impression of having a good contractor to utilize for future work skewed. Lesson Learned, I am not trying to bash his work because when he does it, it is good, but NOTE TO ALL, If you decide to go with his services DO NOT PAY upfront. He will constantly ask for money, then once its paid here comes the flurry of excuses as to why he cant be there at the time he specified. To give you a timeline, I had additional work that I paid him for in October 2013, Today, September 2014, the work still isn't don't. I have had months of "we'll be there" and months of no call, no shows. After ALMOST A YEAR of this, I decided my only recourse was small claims court because what I was told is that "IT IS NOT MY POLICY TO GIVE REFUNDS" by Mr. Furrow. My level of confidence for his work has quickly changed from a point where I was willing to put about $40,000 worth of work through him to never dealing with him again. I'm just glad that I am dealing with $1000 vs. $40,000. Note that he still refuses to refund this amount and after almost a year of unprofessional no call, no shows after his scheduling appointments, I refuse to have him do any work. So now I have had to file a civil case in small claims court to attempt to recover the money I paid to him almost a year ago. But when he does do work, it is good. If you choose to roll the dice, note is to ensure that the majority of the payment is paid WHEN THE WORK IS COMPLETED. If you pay before, buyer beware. Review some of the comments on home advisor and you will see kind of similar experiences.

Sunfire (Brian Furrow): Concrete - Follow up was excellent, even called if going to be late - Foreman on sight was knowledgeable and friendly - Was informed of every detail and address our concerns (the contract was very through) - Plants/shrubs that needed to be moved were moved and placed where we wanted them - Excess gravel was taken away and brought back where needed due to the difference in height of concrete and ground. - Expansion joints, mesh and rebar was used in the concrete - The concrete and brick are level (no elevation difference) - Presented new ideas on how to make improvements to the project - Presented ideas on how to cut costs Mike Furrow: Brick - Presented various brick patters to create different affects to enhance the appearance - Presented ideas on how to cut costs - Excellent follow-up - Excellent craftsmanship ** Will use again if need future concrete or brick work done. ** If anything changes we will provide updates.

Provider was agreeable to my suggested changes to contract and work was performed promptly. Contractor kept me well informed of his intentions. I would recommend Sunfire Services, but advise customers to specify in contract exactly what quality of materials, payment terms, and other terms of services you expect.

The front stoop on our home was cracked and sunken in on one side. Brain gave a competitive quote that fell into the middle range of the quotes received but I felt comfortable with his explanation of the work that needed to be done. On the first day of demolition, his crew found the steps weren?t built as was originally thought. The steps had thick concrete poured throughout instead of being block underneath which made the job more labor intensive. Removal took longer than planned because of this but it was to be expected on how the previous steps were built. Even though the work was more involved than originally quoted but they completed the job with no added cost to me. Brian and his crew did an excellent job and I would highly recommend them for a job.

Brian and Team Sunfire did an Outstanding job from start to finish!

Brian Furrow (owner of Sunfire Construction) and his crew did did a fantastic job that met all of my expectations. I would use them again the future and highly recommend them for any masonary projects. Brian was onsite during the entire project and ensured that the pad was perfect. I am completely satisfied with the end result which was accomplished for a very fair price.

We are extremely pleased with the project. The crew worked extremely hard excavating our rocky soil. They poured the concrete and did a meticulous job in installing the brick border of our huge new patio! We were impressed with the professionalism and hard work of the entire crew, and pleased with Brian's communication with us for the duration of the project. I would highly recommend Sunfire Construction to anyone in need of a contractor for a concrete project!

First, let me clear, I am a very demanding customer and complain about everything that is not right. It comes from 34 years in the Army including time as a Drill Sergeant. In this case, I have nothing but praise for this fantastic company and dedicated group of professionals. First, responsiveness was superb. I called and they came with an estimate within hours. I had four estimates and each was providing slightly diffident quality of materials or "free add ons." So I went back to each for modified estimates on the exact same work and materials. Second, of the four, two never responded to my request. Sunfire provided almost instantaneous response by email even of Sunday and after hours. In the end, they were the most expensive of the two, but they left us with the highest degree of confidence that they could and WOULD do what they promised. Third, they were the only ones who was going to install actual brick borders as opposed to stamped borders. In fact they even recommended styling the driveway border to match the design in the existing sidewalk. If fact, they changed my current bricks to be the exact as the driveway. So, we went with Sunfire and have not had a second thought. The team was prompt, clean, and very polite. They were careful to not damage anything and when they departed it was hard to tell that had worked there. In fact, they did such a good job backfilling that my landscaper had almost nothing to do saving me money in the end. There was no hidden cost or surprise expenses at project completion. This is the ONLY rating where I have given a perfect mark and they certainly earned it. In fact, we are considering have them do an upgraded pool apron costing around $25,000+ Only hire them if you want your work completed on time, on budget, and to perfection. That is the only thing I have seen them do.

Researched "why" my stairs were pulling away from the porch. The original builder did not extend the pad out far enough and over time this caused gaps and cracks particularly at the seams. I contacted Sunfire and had them come out and provide estimates to fix the worst stair or fix the entire porch. Brian hit the estimates were I thought it was fair and combined with the good write ups on Angies list choosing Sunfire was easy. I elected to replace all of the bricks which caused the higher dollar amount but I did not want to have two types of bricks showing. Brian, also took the time to explain masonry procedures and practices, which I appreciated. He obviously understands how to treat the customer - this treatment was the best I have had since arriving in Virginia (2008). From start (demo) to finish it took them a week to complete. They cleaned up upon completion and I am entirely satisfied with the job. I definitely recommend them for like or similar projects. Feel free to contact me ( john.m.crean@gmail.com) for more information I can email photos if you like.

It was very good. They were easy to talk to. I actually got a quote over a year ago and he still allowed us to use that. After they put the porch up, it needed more railing and he added the extra wood for a great price. They cleaned up everything and left no mess behind. They were always here when they said they would be and got it all done in three days. They were very good with their communication.

The job turned out great! They are probably the best contractor that we have ever dealt with. We are very happy with their services.

It turned out great! We checked with a number of companies and received estimates from them. Sunfire had a very great, competitive price compared to the other places. Our schedule was delayed due to weather. They did advise us in advance that the schedule of work could vary depending on the weather condition. When you called their office, they always weren't available to answer the phone. However, if you email them, they respond back to you fairly quickly. On the retaining wall, one of the capstones had a chip on it and that was missed during the final walk-through. That should have been something that was addressed prior to that. However, when I took pictures and sent it to them, they came back and fixed it with no problems. They did a great job and we are happy with the result.

It worked out well. They had a good price and they did a really good job!

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