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Dan Clay Appliance & Refrigeration Services

Appliance Repair

Reviews

4.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-14 of 14 reviews

Sallie S.
12/2016
5.0
appliance repair
  + -1 more
He explains everything clearly so you understand what he's doing and why!
Description of Work: My refrigerator and freezer were running too cold, turned out all it needed was a good vacuuming..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Margo S.
10/2015
4.0
appliance repair
  + -1 more
They had to come out twice. He is very good in communication skills, okay? But as far as price, I thought they were a little pricey. Would I use them again? I don't know at this point. I would have to think twice. The price I paid is very high for what he did.
Description of Work: For appliance repair I used Dan Clay.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$125

Denise A.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator issies

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sallie S.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alma G.
07/2014
5.0
appliance repair
  + -1 more
My family has been using Dan Clay for MANY years. My mother always called him and I continued the tradition. They are always prompt, honest and reasonably priced. I would recommend them to anyone.
Description of Work: Installed new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Judi L.
08/2013
5.0
appliance repair
  + -1 more
I have used Dan Clay Appliance three different times-once for my washer, and twice for my refrigerator. Each time, the employee was courteous, professional, and extremely helpful. Not only was my appliance repaired, I was educated on how to keep problems from occurring. If a part was replaced, I was shown where it went, what went wrong, and what could keep it from happening again., I could not be more pleased with the service.
Description of Work: Rpair the water line into the refrigerator ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

karen B.
06/2013
5.0
appliance repair
  + -1 more
Dan is the only appliance service person that we will use. We've used him for over 20 years for our personal home and rental property we have owned. He's honest, punctual, professional, just the best!!
Description of Work: Dan has serviced and repaired everything from a washer, dryer, dish washer, refrigerator, etc. for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

KHOA T.
11/2009
2.0
appliance repair
  + -1 more
It didn't turn out too well. They didn't solve the problem, which was a pain. The receptionist didn't give the technician all the information and when he came out, he wasn't even aware that we had two issues. He kind of fixed one, but not completely. It is kind of working but not working perfectly. He couldn't fix the second issue and he had to come back a second time and still didn't fix it. He didn't know how to fix it and I'm going to have to call someone else for that. We just paid a lot of money for something that wasn't done. He charged for the labor and material, which was very little. Their hourly rate wasn't that bad, but they didn't fix the issues. They didn't answer some of my calls. He was really polite, but I will never use them again.
Description of Work: We used Dan Clay Appliance a couple of months ago to try to fix the fan in the vent in our stovetop. We also had another issue with the unit that goes up and down. They didn't fix the fan at all.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$180

Sharon E.
08/2007
5.0
appliance repair
  + -1 more
I was pleasantly surprised to find Mr. Clay on the list since I have been using him for over 10 years now to do repairs on my appliances. As is his usual way, he did excellent work. He gives a "running commentary" of the work so you know what he is doing and how long it is going to take.
Description of Work: My washer was leaking and Mr. Clay evaluated and found a small hose leaking and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robin L.
04/2007
5.0
appliance repair
  + -1 more
See above, very pleased with work, and with the person.
Description of Work: Called to schedule appointment the next day for dryer repair. Arrived exactly on time, very knowledgeable, and informative. Showed credentials. Worked in very timely fashion, discussed all repairs. Left area very clean. Showed me repairs before left and explained what I could do in future. Absolutely will be used again. Repairs involved the replacement of the rollers in the back of the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

BARBARA S.
09/2006
5.0
appliance repair
  + -1 more
Dan and his son Scott arrived very promptly, diagnosed quickly what the problem was and had the equipment up and running (and cleaned underneath and around) within about 90 minutes. I had used this company before on a dishwasher issue and was satisfied enough to use them again. I had already called them when I happened to see they were already listed on your website. They were not even aware of the site, so I told them all about Angie's List. I would highly recommend their services!
Description of Work: Replaced a timer device on my 18 year old refrigerator, as it had stopped cooling. Also, at my request and his agreement, he and his son, Scott, replaced my old copper water line for the ice maker with flexible tubing which I understand is now required by local code. They also cleaned all the dust and dirt from underneath the refrigerator and indicated that this unit still had a LOT of life left in it;that was music to my ears as I can still afford a new refrigerator, at this time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

08/2006
5.0
appliance repair
  + -1 more
Mr. Clay is very good with appliance repairs. I explained the problem I had over the phone, and he came out knowing what needed to be done. He replaced a seal around the door of my top loading washer and now I don't have any leaks or problems with it. Mr. Clay always looks very clean cut, professional and was immaculately groomed.
Description of Work: They replaced a rubber gasket on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

08/2006
5.0
appliance repair
  + -1 more
I totally trust Dan Clay Appliance and Refrigeration Services. I will even leave my key for him when I am not going to be here. He is the best around when it comes to fixing appliances. He is the only guy I want out here as he is the only one I feel safe with. He never tracks in dirt and he never leaves any garbage behind for me to take out.
Description of Work: They repaired our washing machine; it wouldn't go into the wash or spin cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

07/2006
5.0
appliance repair
  + -1 more
I have been in business with Dan Clay and his services for about 17 years. I call them for everything imaginable that has to do with my appliances. This company is absolutely great. They can service and fix just about anything. Thanks to them my refrigerator is now properly working and I am glad to say that Dan Clay was the man who did it himself. He fixed this problem personally. Even the other workers are great. Dan is the best.
Description of Work: Dan Clay repaired my refrigerator. The refrigerator was not cooling properly and it was leaking from the bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    unknown, Rockville, VA 23146


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Dan Clay Appliance & Refrigeration Services is currently rated 4.7 overall out of 5.
    No, Dan Clay Appliance & Refrigeration Services does not offer free project estimates.
    No, Dan Clay Appliance & Refrigeration Services does not offer eco-friendly accreditations.
    No, Dan Clay Appliance & Refrigeration Services does not offer a senior discount.
    No, Dan Clay Appliance & Refrigeration Services does not offer emergency services.
    No, Dan Clay Appliance & Refrigeration Services does not offer warranties.

    Contact information

    unknown, Rockville, VA 23146