VIRGINIA BUILDING SERVICES INC

Description of Work: We have worked with Virginia Building Services (VBS) for several projects in our home and could not be happier with the process and completed work! From installing a new roof/gutters, remodeling a bathroom, and helping with other restoration work (e.g., plaster repair, interior door replacement, rebuilding basement stairs, replacing and securing new footings for front porch, etc.), this team knows their stuff and did a wonderful job.

Description of Work: Bathroom remodel

Description of Work: Bathroom tear out and remodel.

Description of Work: Rebuild house after home fire.

Description of Work: "Excellent skills, very personable - rebuilt 100 yr. old house following electrical fire. |Needed electrical, plumbing (HVAC) plastering, painting (Tricia Caldwell), Carpentry (Rick Henegar), new hardwood flooring."

Description of Work: This is an amendment to a prior review of ours. They had done extensive remodeling in our 1919 house. The kitchen, walls were removed, a closet was expanded, a closet was added to make a fourth bedroom possible, and later they came back to do our bathroom downstairs. (cost includes both renovation projects, totaled.)

Description of Work: .

Description of Work: We initially contacted VBS under the guiadance of our home insurer after damage due to ice dam. Ostensibly at the time, VBS was included on their insurance company's preapproved list of network providers. | |We had experienced extensive damage to our home due to ice and water. Upon inspection, the damage was more extensive than intially thought. VBS came recommended; and my initial background check didn't find any red flags. However, just b/c it isn't listed; doesn't mean that there are not tremendous concerns. I have found out that a myriad of consumers are apprehensive in reporting concerns; therefore, complaints are not filed. | |In our remodel and repair, the initial crew and project manager displayed very poor craftmanship, punctuality and professionalism. In doing our master bath, they cracked two tubs and endeavored to cover it up. The project was considered "shoddy work" as espoused by our insurance adjuster and two other independent contractors. There were a myriad of things found wrong and or damaged: Window header that was "pieced together"; cracked tub (twice); uneven wall; improper installation of pipes; the drywall to the ceiling was left unpainted; damaged washer and dryer that was purchased new two weeks prior; scratched up our hardood floors and our master bedroom suite; contractors who did not show up for a two week span; and leaving nails, screws and debris scattered throughout our home. My youngest son was just beginning to crawl; and we could not allow him on the floor. We lived among the construction which was a nightmare within itself. | |The master bath had to be regutted and rebuilt by an entirely new crew. After having the prior work assessed by our adjuster and two independent contractors, we fired the initial crew and began accepting bids from other contractors. | |The initial project manager and crew lacked puntuality and quality and endeavored to lie their way out of damages. They tried to govern blame to the subcontractors that were involved, indicating that the subcontractors should pay for the damages. However, the subcontractors were hired by VBS who maintains resposibilty for all the work. | |The initial project mgr was a part owner of the company and worked with his own crew. The adjuster asked us to give another crew a chance to correct things. We later found out that some of the contractors at VBS would not work for this project manager because they found out that he did "underhanded and shoddy" work. | |Charlie, the contractor who finally repaired our master bath was professional, thorough and diligent in his tasks. He displayed fine craftsmanship and dependability. He and a subcontractor from GNE Tile (Nathan Kenny) I would rate with an A. | |I would not recommend VBS for anything if it is headed up by the same project mangager and part owner, (Terry Mullins), that was initially involved in our project. We still maintain photographs that display the shoddy and unprofessional work. I promised them that I would show any potential consumer evidence of their lack of craftsmanship, damages and efforts to beguile if I found out that the work was being conducted by the same project manager and crew that we initially used. | |I hate to think that one crew could bring such reproach to the entire company. However, their reputation is governed by each individual that works for them. If the majority owners condone this lack of craftsmanship, what does it say about the whole. | |I will say that after a major fire last year, our insurance adjuster did relay that he would not even consider that company. | |As a reiteration, VBS maintains some credibility and has some crews and contractors who display fine craftsmanship and professionalism. Yet, I would caution consumers to research the company's prior work. We learned the hard way. Go out and talk to property owners face to face and inspect previous projects. People are more prone to be forthright in speech than in writing. And remember, 'a "picture" speaks a thousand words'. | |An A to one of the contractors, Charlie and the subcontractor from GNE (Nathan Kenny).

Description of Work: They rebuilt a room after a 100 gallon oil spill.

Description of Work: David LeVan came out to do a estimate on our project. He was sent out by our Insurance adjuster to give a estimate. While he was here and doing the measuring I had a question, and was told he had been in the business long enough that he didn't need to answer questions, we decided to go with someone else and he told me on the phone good luck with getting the floors put down right, and thanked me for wasting his time. After being treated rude in my home, and then being told that over the phone, I wouldn't use this contractor to fix my dog house. I always thought you treat the customer with respect. But I guess with these people it only applies if you pay them and let them do your work, even if they over charge you.

Description of Work: they were hired by my insurance company and did a great job coordinating the contractors.

Description of Work: gutted and renovated the kitchen with new cabinets and counter tops and electrical, moved a doorway to create more space for cabinets, opened wall between kitchen and dining room, added closet to guest room, switched closet from one room to another to create a double closet in master bedroom, installed whole house fan, painted, replaced staircase, moved HVAC and plumbing

Description of Work: They replaced our 18-yr old roof that was damaged by last year's storms and had quite a few shingles missing.

Description of Work: We had a lot of hail damage to our house from a storm last spring. Virginia Building Service was on the recommended list from our insurance company, USAA. VBS did a wonderful job and were right on budget. We had our roofs replaced at the house, the dock and the storage shed, all the screen replaced on our screen porch and other work such as gutter and siding damage. I would recommend VBS to anyone. They are honest, timely and did a great job.

Description of Work: We replaced faux french doors with a slider door system. They needed to remove the old system, adjust the opening to fit the incorrectly measured replacement slider, and install the sliding door.

Description of Work: Stripped down to studs and rewiring, plumbing, drywalling of entire area. Remodeled kitchen and bathrooms.