Serving the Roanoke Valley and Smith Mountain Lake with Professional Grounds Management and Landscaping Services. Varsity is an award winning, full-service landscape contractor specializing in unique landscape design and many other services.
I was completely satisfied! At first there was a problem, but they came back to fix it at no charge.
Description of Work: Vacuum leaves from curbside
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from VARSITY LANDSCAPING & GROUNDS
Thank you. Glad we were able to get it resolved. Thank you for your continued (repeat) business every year. We greatly appreciate it!
Lora Lee H.
04/2018
5.0
landscaping
+ -1 more
Beautiful job. Built out a garden into a hill. The workers were prompt and cleaned up after themselves.
Description of Work: Garden box terraced out on hill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from VARSITY LANDSCAPING & GROUNDS
Thank you for the review! Glad the crew did a good job for you.
Brown B.
02/2018
5.0
landscaping, lawn service
+ 0 more
Been a customer since '04 (that should tell you all you need to know). They show up on schedule, trimming is perfect and they blow off all walks and driveway. And they do it at a reasonable cost. I wouldn't have anyone but Varsity take care of my lawn.
Description of Work: Weekly mowing and trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from VARSITY LANDSCAPING & GROUNDS
Thanks for the review! Thanks for being a long time customer and for your continued business.
ROGER P.
12/2017
5.0
leaf removal
+ -1 more
Exceeded my expectations. Varsity used a powerful vacuum to get rid of the leaves I had piled next to road. They had the 'right tools for the job', and quickly got the job done. And the workers were polite and had a good sense of humor.
Couldn't ask for better! Work was completed on time and all workers were courteous and professional.
Description of Work: Full landscaping. Mowing and lawn treatments , mulching, trimming trees and hedges, planting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy P.
01/2017
1.0
landscaping, lawn service
+ 0 more
Had to have workers come back more than once to complete unacceptable work. I spoke to the manager several times, and disputed quality of work and what I was charged, paid the bill, And instructed the office manager after paying for her to take me off their customer list. Then weeks later, I received a bill for which I was told was for lawn work that wasn't paid for.
Description of Work: Lawn mowing, tree trimming
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
Charles W.
09/2016
5.0
landscaping, lawn service, mulch, tree service
+ 2 more
The work time was about 7 hours with 3 workers staying very busy. They did an excellent job and I would recommend Varsity to anyone who needs landscaping work.
Description of Work: The removal of 8 scrubs/trees, mulching several flower beds, light trimming of scrubs. Removal of debris and planting sod grass in two areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,260
Jim W.
07/2016
5.0
landscaping, lawn service
+ 0 more
The project was completed very efficiently. Justin came initially and reviewed what we wanted to have done and made suggestions on the design. An estimated schedule was established for start in about 6 weeks. The job was then handed off to Pete who was the project lead. Pete did an outstanding job in getting it completed along with leading different assigned help. At the end of each day, debris was cleaned up and removed. The rainy weather extended the schedule somewhat and made for some long work days. And I would add that Varsity was careful to not damage my existing lawn. Next day after the completion of the wall, they delivered and spread the mulch. I have used Varsity before and this was just another outstanding job. Also since, I had the opportunity to see a fencing project they did in someone's backyard. It really looked good!
Description of Work: Demolish and remove my existing timber wall and construct a new wall with landscape timbers .This wall is approximately 78 feet long. And upon completion deliver and install 12 cu. yards of mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from VARSITY LANDSCAPING & GROUNDS
Glad you are happy with the job that was completed. Thank you for the great review!
Bill O.
06/2016
5.0
landscaping
+ -1 more
They did a very good job. They kept it clean, were efficient, timely, showed up when they said they would, and were reasonably priced.
Description of Work: They did some sod work on our yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from VARSITY LANDSCAPING & GROUNDS
Thank you for the great review!
ROGER P.
12/2015
3.0
landscaping, lawn service, leaf removal
+ 1 more
They gave me a low ball estimate which I thought would be a price that would not be exceeded. Then presented me with a bill for 20% more ($138) than the estimate. What is to stop these people from giving low ball estimates just to capture business from their competitors, then charging inflated rates after work done.
Description of Work: Leaf removal
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$763
Response from VARSITY LANDSCAPING & GROUNDS
We would never “low ball” an estimate with intentions of dishonesty. Varsity Landscaping embraces a culture of honesty and integrity and would never deliberately attempt such an inappropriate act. We always do our best to estimate as accurately as possible, however there are factors and challenges associated with leaf work beyond our control including but not limited to; additional leaf fall after the estimate, freezing weather causing leaves to freeze to surfaces, rain making leaves heavier and more difficult / timely to move and wind that could either blow leaves away or add leaves to a property. We do quote many of our services, however because of these unpredictable factors we only estimate and do not quote leaf work. At the time of the estimate on Nov. 5th, Justin did explain to Mr. [Member Name Removed] that leaf work performed by Varsity is solely based on an hourly rate and that the “estimated” cost amount is an “estimate”, not a quote. Justin met with Mr. [Member Name Removed] on Nov. 5, estimating the approximate time he thought it would take to remove leaves from areas of his property. Mr. [Member Name Removed] did not call to schedule the work until Nov. 20th at which time he was informed that our schedule was extremely full. He was also informed that rain and weather were impacting our schedule and with Thanksgiving just around the corner we would do our best to fit him in ASAP. Mr. [Member Name Removed] called the office 4 days later on Nov. 24th and again spoke with Justin explaining that he would be out of town the first week of Dec. and asked if we could schedule work to be performed after that week so that someone could be home to show the crew what areas they wanted cleaned up. At that time Justin scheduled him for Dec. 7th. We arrived the morning of Dec. 7th, on time, as scheduled. Mr. [Member name]’s wife was home at the time and communicated with our staff explaining which areas of the property she would like the leaves removed from. It is important to note that due to the delay in scheduling by Mr. [Member Name Removed] over a month of time elapsed between the date of the initial property visit / estimate and execution of service. Rain, wind and additional leaf fall were all factors that transpired during this time period and surely contributed to the necessary time needed to complete the project in a quality manner. As far as responsiveness and punctuality, Mr. [Member Name Removed] called on Nov. 2nd at 4:36 p.m. and his phone call was returned on the next morning. When he called on the 20th Justin spoke with him the same day. When he called on the 24th to request scheduling after the first week of Dec., Justin spoke with him and scheduled Dec 7th. The project was scheduled for Dec. 7th, which we punctually showed up for, arriving first thing in the morning and communicating with his wife as to what she would like done. When he called the office about his concern about the bill on Dec. 15th, he spoke with Justin the same day. I feel that our responsiveness and punctuality were excellent and I am unsure as to where he feels we fell short. However, I do apologize for whichever part of our responsiveness did not meet his expectations. Nobody wants a bad review and I hate that Mr. [Member Name Removed] feels that we misled him. There was a lot of time between the estimate and the work performed, in addition to weather factors and additional leaf fall, which I am guessing contributed to the misunderstanding. I am very pleased that Mr. [Member Name Removed] gave the project an “A” rating for quality; however I am disappointed that we fell short of meeting his expectations on other levels. We appreciate his business and the business of all of our customers and would never intentionally mislead or overcharge anyone.
Jody H.
08/2015
2.0
landscaping
+ -1 more
I hired them to do treatments throughout the spring and summer but grass looks worse than before they were hired. I
Description of Work: Hired this service last fall for lawn treatments. They responded very professionally and informed me that I needed to have aeration and over seeding on lawn and gave quote for this service and continued service for year. Over seeding went great and I followed instructions . In spring yard looked great but I had to call them in late June to come and do the spring weed and feed that should have been performed much earlier. Weeds and wire grass took over and most of actual grass has died. I have been diligent with watering and feel only get a response is when I call. They are reactive and not proactive.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$45
Response from VARSITY LANDSCAPING & GROUNDS
Sorry, that your turf is not looking its best. We did the lawn treatments as scheduled at the appropriate times during the season beginning in March of 2015 with Round 1 of our 5 step program. Our regular treatments do not treat for wire grass. I know Matt had been working with you to try and help with the wire grass that was present in the turf. Unfortunately, wire grass treatments always look worse before it gets better. A 3 step treatment is needed for wire grass during the mid to late summer. We had only applied one treatment. The chemical on the market does not completely kill wire grass, it only suppresses it. The industry has not come out with a chemical that completely kills wire grass without harming the surrounding fescue. I am sorry that we could not come up with a satisfactory solution to eradicate your wire grass. We did the best with what chemicals are available to us on the market.
Cody B.
07/2015
5.0
landscaping
+ -1 more
Overall a great experience and would definitely hire them again! They did a fantastic job on the clean up and my yard looks great! The employees were friendly and punctual. They were professional and ensured that the job was being done to my satisfaction. The only criticism I could give was they did not provide a written estimate after our first meeting. A written estimate was provided when asked for and matched the verbal estimate given initially. The final bill was about $300 less then they quoted in the estimate and took less time then they originally stated. I highly recommend Varsity Landscaping and Grounds.
Description of Work: Cleaned up severely overgrown backyard. Removed some bushes. Pulled ivy off of trees. Hauled away debris such as fallen tree branches. Cleared away growth from fences and removed small trees. Swept and cleaned up porch and steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from VARSITY LANDSCAPING & GROUNDS
Thank you for the great review. Glad our crew was able to get your property cleaned up and under the quoted price! Let us know if you need any future work.
Robert G.
02/2015
5.0
landscaping
+ -1 more
Called Varsity to come out and create the plan. Told them up front that all I wanted was the design. They were fine with that and created a great design, complete with legend of plants used and pictures of what it would look like once completed. They did include a price to complete the job, and were fine with me using them on parts of the install or none of the install. Basically they did exactly what I wanted them to do and many people that I have shown the plan to want them to do the same thing. Great job!! Very happy customer.
Description of Work: Created a complete landscape design for my entire yard. (front, back and sides)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from VARSITY LANDSCAPING & GROUNDS
Thank you for the review! I am glad you are pleased with your design. If we can help in anyway, please do not hesitate to call.
Timothy S.
09/2014
5.0
landscaping, outdoor lighting
+ 0 more
Excellent. Exactly as promised.
Description of Work: Uplights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from VARSITY LANDSCAPING & GROUNDS
Thank you for the A rating! Glad you are still happy with your lights!
Rebecca L.
07/2014
5.0
landscaping, lawn service, lawn treatment, tree service
+ 2 more
Finally, a quality lawn care service! The folks at Varsity Lawncare are awesome! They were courteous, on time, thorough, and knowledgeable. They treated our lawn and it has never looked better! After so many other local companies either didn't show up or tore up my yard, or charged an amount higher than quoted... I found Varsity Landscaping! Matt is excellent! We told him about a problem tree we had and he suggested a remedy...that worked! They also planted 24 green giant trees for us and educated us on how to properly care for them. I highly recommend Varsity Landscaping to everyone!
Description of Work: Lawn fertilization
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from VARSITY LANDSCAPING & GROUNDS
Thank you for the review! Glad Matt was able to help you out and your turf is looking good. We will see you in the fall for your 4th treatment. :)
g H.
06/2014
5.0
landscaping
+ -1 more
They were very professional. They did exactly what I had asked them to do plus a couple of other little things and they did not charge me. I would recommend them to everyone.
Description of Work: They clean up around my fence area. The also clean out 2 other areas and put down mulch. They trimmed couple of bushes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Response from VARSITY LANDSCAPING & GROUNDS
Thank you! Glad you are happy with the clean up. Let us know if you need anything in the future.
Camille C.
04/2014
5.0
landscaping, tree service
+ 0 more
All my questions and concerns were immediately taken care of. Everything was completed in a timely, professional manner. Everyone was friendly ,pleasant and courteous. JOB WELL DONE
Description of Work: Varsity Landscaping is an excellent company-I first contacted them in November, 2013 & asked for an estimate & suggestions for landscaping my backyard. We had a lot of snow this past winter so work did not begin until April 2014--completed in two days. I had sod laid down since grass would not grow, plus tree branch cutting/removal as there was too much shade from the trees, regrading and soil added, removal of old edging and bushes, mulch replenished and new plantings added.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from VARSITY LANDSCAPING & GROUNDS
Thank you! Mother nature can be a nuisance when trying to schedule jobs. Hope your sod and new plants are doing well, just a reminder to water! We are heading into summer and the new plants / sod will still need a good drink of water until their roots grow in well. Please let us know if you need anything.
Nick -.
03/2014
5.0
landscaping, hardscaping
+ 0 more
Varsity is the bomb, they were prompt, professional , and courtious , job far surpassed our thoughts
Description of Work: general landscaping, paver patio and retaining walls
Semi circular block retaining walls around trees. Removed concrete porch and steps and replaced with pavers. Lined repaved driveway with pavers and repaired French drain at bottom of drive way.
Description of Work: I used Varsity Landscaping & Grounds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Debra C.
08/2013
5.0
landscaping, lawn service, lawn treatment, mulch
+ 2 more
I receive quarterly treatments which include fertilizer, treatment for broad-leaf weeds, aeration, and over-seeding. This year I also had them mulch my front yard beds and around the tree and provide spring clean-up. I was pleasantly surprised with the spring clean-up and mulching. It made a huge difference in the yard's appearance. I am a little disappointed in the yard's response to the treatments, but that may be more related to the weather than anything they are doing. I plan to continue to work with them as I find them very responsive and easy to work with. I am hoping that together we can get my yard to fulfill my dreams of lushness. Maybe my dreams are too extravagant :) My interactions with staff, whether by telephone or in person, have always been friendly and professional. My calls are returned promptly. Excellent customer service skills let me feel they are listening.
Description of Work: Quarterly treatments Spring clean up & mulch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Carol B.
05/2013
2.0
lawn service
+ -1 more
We had to call them multiple times for an appointment, they dd not return calls well. Could not finalize a regular service time with them. Went to another service/
Description of Work: Lawn services - cut lawn and trim hedges
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$45
Elizabeth H.
12/2012
5.0
landscaping, leaf removal, mulch
+ 1 more
We saw Varsity's work at the Home Show, and asked them to come out and give us a quote. Jason worked with us closely to discover our wants and needs, and created a great plan to update our home's landscape look. Once we had approved the plan, we were scheduled for "sometime after Thanksgiving" which was alright with us. We did let Jason know of the scheduled party, and he assured us he would have everything done, which he did, although just barely, since they finished on December 19 and the party was the 22nd!
Description of Work: Varsity removed our overgrown shrubs and a large tree and installed new landscaping in front of our house. They also trimmed our remaining shrubs, did a fall cleanup with leaf removal, edging, and mulching. We had a Christmas party coming up and they made everything look great outside! They were also very professional, punctual, and efficient. Everything was done in two days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Linda G.
12/2012
4.0
leaf removal
+ -1 more
I would recommend Varsity more highly, but they have a tendency to get mixed up on appointments. This year if I hadn't finally called them, the leaf removal would not have been done. They said I had not been scheduled, despite my returning a response card to them in late summer and talking to someone on the phone shortly afterwards to confirm this. Not to mention they've done this job for me several times in the past! I will say this for them: they are very good about squeezing you in at the last minute - which they did with this year's leaf removal, and have done for other things in the past. They do beautiful and professional work, but my advice is to double-check with them on appointments!
Description of Work: They performed complete leaf clean-up and removal from the premises. This included front, back, and side yards, as well as garden beds and a stairwell. The job was very well done, and my yard looks neat as a pin.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$137
Olga A.
06/2012
1.0
landscaping, lawn service
+ 0 more
Called the company, described the type of work to be done, and asked for an estimate. The person promised they would call me back to set an appointment. Never heard back from them.
Description of Work: N/A
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Response from VARSITY LANDSCAPING & GROUNDS
We keep copies of our phone calls that come in. When I saw this rating I went back in my file box to the dates listed on this rating. I did not find a copy of any phone call received from this person. Varsity tries very hard to return all calls and keep all appointments.
Clay S.
09/2011
5.0
landscaping, lawn service, lawn treatment, mulch
+ 2 more
My mother lives a mile from here and they take care of her yard year round. They do a great job there. They are reliable and personable. Anytime I need anything such as aerating or planting shrubs, they are the ones I always call.
Description of Work: I used Varsity Landscaping & Grounds to do the fall treatment which was trimming the hedges and mulching the gardens.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Leaf Removal,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Tree Service,
Landscaping - Lighting,
Pavers and Hardscaping,
Drain Pipe Installation,
Decks and Porches,
Concrete Pouring and Repair,
Outdoor Kitchens
FAQ
VARSITY LANDSCAPING & GROUNDS is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
VARSITY LANDSCAPING & GROUNDS accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, VARSITY LANDSCAPING & GROUNDS does not offer free project estimates.
No, VARSITY LANDSCAPING & GROUNDS does not offer eco-friendly accreditations.
No, VARSITY LANDSCAPING & GROUNDS does not offer a senior discount.
No, VARSITY LANDSCAPING & GROUNDS does not offer emergency services.