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The Happy Housekeepers

House Cleaning, Upholstery Cleaning, Carpet Cleaning

About us

Locally owned. For Custom Carpet Cleaning: 540-772-0508

Business highlights

46 years of trusted experience

Services we offer

Dusting, polishing furniture, vacuum carpets, mop hard surface floors, complete kitchen clean-up, total bathroom clean-up, empty waste baskets, sprind & fall cleanings, strip & wax hardwood floors, and much more.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
50%
2
25%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.3
responsiveness
3.3
punctuality
4.0
Showing 1-4 of 4 reviews

Frances S.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$105

Roger D.
08/2015
3.0
house cleaning
  + -1 more
All floor space was not sucessfully clean. Shower needed more attention The women were professional and pleasant better training was needed
Description of Work: Kitchen bath all floors and carpet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$300

Ellen S.
07/2015
3.0
house cleaning
  + -1 more
The two girls worked hard and did a good job. They cleaned my large 4 bedroom 4.5 bath home in 2 hours. They dusted all the cobwebs from the vaulted ceiling and did whatever extras I asked, including sweeping the screened in deck of dead insects and spider webs. The supervisor showed up the last half hour and made trouble. Somebody, I think it was the supervisor, dug deep scratches in one of the burners of my ceramic stovetop. He denied it even though I saw a knife lying next to the damaged burner. Also my daughter heard one of the workers say "oh, sh__!" right before they called me and asked for a razor blade to use on the stovetop. The office refused to accept responsibility and said they would never do that.
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$160

Kathleen C.
05/2015
2.0
house cleaning
  + -1 more
They do not do what they are asked to do, or what they say they are going to do. They are supposed to dust, clean all bathrooms plus mirrors, sweep and steam mop bathroom floors, vacuum. In the downstairs, they are supposed to clean the kitchen, the floors, the range, and cabinets. This is all they have to do, they do not have to clean windows or anything like that. They don't do a good job at all. At one point, I had to go behind them and clean two full bathrooms, sinks, mirrors, showers, and bathtubs. I had to sweep and mop the floors. On the main floor, I had to clean the half bath and redo the hardwood floors because all they did was vacuum. I also had to touch up the kitchen with the things they missed. These are all things when they were hired, they were told to do and this is what is paid for.
Description of Work: They were hired to do biweekly cleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$85

    Contact information

    5145 Starkey Rd SW, Roanoke, VA 24018

    http://www.thehappyhousekeepers.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Upholstery Cleaning,
    Carpet Cleaning

    FAQ

    The Happy Housekeepers is currently rated 3.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    The Happy Housekeepers accepts the following forms of payment: Check,MasterCard,Visa
    Yes, The Happy Housekeepers offers free project estimates.
    Yes, The Happy Housekeepers offers eco-friendly accreditations.
    No, The Happy Housekeepers does not offer a senior discount.
    No, The Happy Housekeepers does not offer emergency services.
    No, The Happy Housekeepers does not offer warranties.
    The Happy Housekeepers offers the following services: Dusting, polishing furniture, vacuum carpets, mop hard surface floors, complete kitchen clean-up, total bathroom clean-up, empty waste baskets, sprind & fall cleanings, strip & wax hardwood floors, and much more.

    Contact information

    5145 Starkey Rd SW, Roanoke, VA 24018

    http://www.thehappyhousekeepers.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed