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Star City Construction LLC

Handyman Services, Kitchen and Bath Remodeling, General Remodeling,

About us

Star City Construction, LLC is a full-service general contractor. With our company instead of dealing separately with engineers, architects and subcontractors we have single-source accountability. We have become a trusted name in residential and commercial remodeling with our hard-work ethic and our eye for detail. Star City Construction, LLC believes that solid, trusted relationships are built on mutual respect, honorable ethics and only the highest quality craftsmanship. That is why we devote our full attention to all projects and promptly respond to the needs and concerns of our clients. Our commitment is to provide to our customers the highest quality of construction services accompanied with mutual trust and respect.

Business highlights

17 years of trusted experience

Services we offer

Full Service Home Services, Home Additions, Kitchens, Bathrooms, Basements, Commercial/Office

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
5%
3
0%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.3
Showing 1-20 of 20 reviews

Linda K.
06/2016
5.0
handyman service, plumbing, interior painters
  + 1 more
unknown
Description of Work: Not in area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$2,300

Sharon P.
04/2016
1.0
handyman service, plumbing, remodeling, home remodeling, interior painters
  + 3 more
unknown
Description of Work: Never heard from them. I even called and left message.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mary H.
01/2016
5.0
decks, gutter repair, remodeling, woodworking
  + 2 more
Hunter came up with great solutions to our issues. To replace large columns would have cost a fortune. Hunter suggested we cut the rotted bottoms off & place them on pedestals. They look better than before. He also suggested we take the screen off our screened-in porch & open it to the rest of the deck. I love it! Hunter is super friendly & does good work.
Description of Work: Redesigned & built deck. Painted woodwork on a brick house. Replaced rotted pieces. Repaired rotted columns in front of house & built pedestals for columns to rest on. Replaced some gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Kristine S.
11/2015
5.0
remodeling, home remodeling
  + 0 more
Hunter was hard working, punctual and straight forward. He was also creative, helping us to find creative ways to add personal touches to the job in ways that fit our budget.
Description of Work: Complete bathroom renovation including mold removal. Renovation of our recreation room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Veronica W.
06/2015
5.0
bathtub refinishing, ceramic tile, countertops, flooring contractor, plumbing, marble & granite, home remodeling
  + 5 more
The project went extremely well. This project was, of course, not without it's unplanned twists. For example, the previous tile work was cemented to the sub-floor. This had to be broken up and carted out and was pretty labor-intensive. The provider and his assistant took turns at it......Did I mention it was July? This took more time than we planned and put us in conflict with another job. The delay was small and was explained when we spoke with our provider. We are still pleased with the work we had done. The only thing we would have liked more is if Hunter could have blasted out the bathroom we had and replaced it with one he'd designed and installed for another client. Que Sera Sera..... We would work with him and Star City Construction again.
Description of Work: Provider set up convenient time to personally visit and provide an estimate for updating a hall bath. In the small upstairs bathroom we wanted to replace an outdated and ill- fitting tile floor. Re-surface a tub and set the existing vanity flush with the left wall of the room. The small white tiles were replaced with 12X12 tan tiles layed at an angle with the cuts needed. Grey grout was used. New trim and quater round used at the base for a clean look that's easy to keep clean. He replaced the tub/shower exchange and stopper. We also added a marble threshold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Susan C B.
06/2015
5.0
handyman service
  + -1 more
No complaints that I know of.
Description of Work: Updated a client's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Jeffrey H.
09/2014
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Veronica W.
08/2014
5.0
ceramic tile, handyman service
  + 0 more
.
Description of Work: Star City Construction replaced a tile floor in our upstairs hall bath. The previous work and our own patching was removed and replaced from bottom up. They also resurfaced the tub replaced the stopper and added a threshold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Linda K.
06/2014
5.0
flooring contractor, gutter repair, plumbing, interior painters, handyman service
  + 3 more
unknown
Description of Work: They worked on a punch list of items required to get home ready for listing to sell. It was last minute, and time sensitive. Hunter kept me informed, and always followed up to make sure I was satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,300

Alan P.
05/2014
5.0
decks
  + -1 more
It's truly expensive but they're very straight forward. They seem very confident but I decided to reorganize. He showed up on time and did the quote. It's a fine job.
Description of Work: Star City Construction, LLC provided me a deck & porch service and I called them for bid. They did some special carpentry work with some railings and posts.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$9,000

Nick C.
12/2013
5.0
remodeling, home remodeling
  + 0 more
Hunter was extremely diligent in preparing the estimate and listening to what we were looking for. He offered some excellent suggestions and seemed extremely knowledgeable about his profession. Hunter even went as far as to have an architect create some free renderings for us. We interviewed a total of four contractors. No question we would have used Star City construction. The only reason we didn't was due to the financing did not come through.
Description of Work: Prepared estimate for lower level renovation of bathroom walk in closet and bedroom- master suite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Garry N.
11/2013
5.0
remodeling
  + -1 more
It took one day to complete the work as promised. They did great work! They were prompt and efficient.
Description of Work: They finished the conference room. They took off partial of the wall, repaired it, and painted it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mike S.
09/2013
2.0
handyman service
  + -1 more
At the beginning of July my wife and I decided to redo our kitchen floor and change out the fluorescent light. After consulting Angie’s list and getting a few quotes we settled on Star City Construction. My wife called the owner and described the job and the timeline. We needed the work completed by Aug. 19th. Hunter assured us that would not be a problem. Hunter asked my wife to text him pictures of the ceiling we wanted to repair and repaint. We could not nail him down on a specific date or price for the job as he was busy with other jobs. The weekend before our deadline, after several texts and calls, Hunter gave us a start date of Wed. the 14th. Plenty of time he said to demo the floor, tile and grout the floor, repair and repaint the ceiling. He gave us a shopping list and we went out and purchased all the supplies. On Tuesday the 13th Hunter asked if he could postpone until the next Monday. I explained that would not work and he had known our timeline all along. 20/20 hindsight I should have rescheduled the work. He told me he would be at my house at 10:00am then he asked what kind of floor we had again. Hunter and his helper Jose’ arrived at 2:00pm on Wed. the 14th. After a brief discussion and inspection of the work required, demo of the floor began. Hunter had to leave after about 45 mins. So I helped Jose’ with the floor demo for the next 5 hours. At Hunter’s request I had purchased backer board to create the sub-flooring for the new tile. Hunter decided that we should use floor leveler instead. Another trip to Lowes and more money out of my pocket. The next day Jose’ arrived at 9:30 but had to wait for hunter, who arrived at 11:00, to do any tile work. He was able to put a coat of joint compound on the damaged area of the kitchen ceiling which ended up looking terrible. Hunter brought a new tile saw and other equipment that Jose’ needed. The blade was bent so they went to Lowes to get a new one. Jose’ returned about 2:00pm and began the tiling process. I spent the next 5 + hours helping mix mortar and cutting tiles for Jose’. Jose’ returned at 9:30am the next day to complete the job. He applied another coat to the ceiling to try and smooth it out and while it looks better than the disaster it was, it still is an obvious patch job. Then the floor was grouted and Jose’ left me with the job of sponging the grout and cleaning the tiles. I helped him clean all his tools and he left at 1:30pm. The ceiling was never painted and my wife and I spent that afternoon and the next day cleaning the tiles again, cleaned the kitchen and then cleaned the living area of all the dust that had settled on the furnishings and floor. Jose’ worked about 18.5 hours. I put in a good 10+ hours of sweat equity with him. My wife and I spent another several hours cleaning up the house and garage from the mess. Then, much to my disappointment , the invoice arrived $75 higher than the original quote. Hunter never was able to inspect the final product which in my opinion is average to below average at best. I should have had them inspect in person and give a written estimate prior to the job. I realize now that there will always be unforeseen issues with any job. I made a mistake or two and learned some very hard lessons.
Description of Work: Patched ceiling plaster where a fluorescent light was removed Removed old kitchen floor tile and put in new tile

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$1,575

Response from Star City Construction LLC
At Star City Construction, LLC we do not claim to be perfect. However, we do stand by our commitment to provide our clients with the highest level of professional workmanship on every project. It is the desire of Star City Construction, LLC that we meet and even exceed our clients expectations. Our goal is to do the project right the first time, but if problems arise to correct them to our clients satisfaction. We are very disappointed that the [member name removed] were not satisfied with the work that we performed. In an effort to resolve the [member name removed]'s dissatisfaction, we made several attempts to reach out to [member name removed]. More than a few times we offered to re-inspect and to correct the problem, but to no avail. In our last phone conversation, again, I offered to come back and [member name removed] stated that "everything was fine". Communication and cooperation are key in all of the projects that we undertake. The client's failure to respond to our repeated requests to let us come back and to re-inspect the job and refusal to let us correct any problems tied our hands and ultimately left him dissatisfied. As with any business, positive word of mouth responses from a satisfied customer is the greatest form of advertising and it is our mission to have all of our clients be able to give positive responses about our work. But, if you are not satisfied, we will make every effort to correct the problem and to prove to you that we value you as a client and that we want you, our client, to be satisfied.

Pamela O.
08/2013
5.0
handyman service
  + -1 more
ok
Description of Work: gunnters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda K.
07/2013
5.0
handyman service, gutter repair, lighting, pressure washing, ceiling fans, interior painters
  + 4 more
First off, Hunter came out on a Sunday to give me an estimate, which indicated to me that he really wanted the job. The start was a little rocky-start date pushed back a couple of days which made me a little anxious simply because I am on a tight schedule. Additional worked asked for with fixtures in the bathroom, however once involved, additional issues discovered. Fixtures ended up being a nice touch. The end result was excellent though. The house looks great. Hunter kept in touch and relayed the necessary info which helped to alleviated my anxiety. The job was completed in the time estimated.
Description of Work: General contractor punch list items to get house ready to sell-removed some hardware in kitchen, painted a couple of rooms, replace light fixtures and ceiling fan and end ;pieces to gutter, power washed house and driveway, graded area where dog had been digging

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,300

Response from Star City Construction LLC
A satisfied customer is our goal with every project that we undertake. It was a pleasure working with you [member name removed] and please contact us again for any future projects.

George G.
05/2013
1.0
handyman service
  + -1 more
Called provider for an estimate, Provider never called back.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Star City Construction LLC
It is never the intention of Star City Construction, LLC to not respond back to customer requests. We make every attempt to respond in a timely manner to all requests. If this has happened, it is truly an unintended oversight. We offer our apologies and will gladly welcome your interest in our services again and will make every effort to respond and accommodate your requests.

Dwayne W.
03/2013
5.0
handyman service, remodeling, home remodeling
  + 1 more
The total job was brought in on time and on budget. ?Of course, there was the inconvenience of having these rooms out of service for a period of time, but we were inconvenienced as little as possible. ?We were impressed with the daily clean up done by the workers. ?Overall, we think the work could not have been done any better or any more quickly. ?The crew ran into some problems in our kitchen when it was discovered the floor was not level. ?They spent several days of extra time (at no additional charge) making sure this problem was corrected before laying the floor tile. ?We were impressed with their thoroughness in properly preparing the floor. There was a good deal of time spent in helping us decide exactly what we wanted done in all three rooms. ?Hunter helped us in both design and in choosing tiles, paint and appliances. ?He went with us to several outlets for tile and appliances and insisted that we see all there was to offer before making decisions. ?We very much appreciated his interest in making sure we saw all the options. Since completion of the projects, Hunter has contacted us on several occasions to be sure that everything continues to be ?to our satisfaction. ?He has assured us that, if there are problems, he will make it right. We are very positively impressed with Hunter and with the subcontractors he used, all of whom did an excellent job. If we do additional renovations in our home, we will certainly contact Hunter and Star City Construction to do the work. ?We have no hesitation in recommending Hunter and Star City Construction as an excellent firm with which to work.
Description of Work: A complete renovation of kitchen and main floor two bathrooms. Three rooms totally gutted with new appliances, counter tops (including rebuild of kitchen table), tile flooring in kitchen and new tile shower, tub, and counters in bathrooms. Total remake of all three rooms. Also total rebuild of exterior deck and new stairs installed down side of house. This work was performed over a period of time beginning late 2011 into early 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Dwayne W.
03/2012
5.0
home remodeling
  + -1 more
Quality work in all respects owner hunter Moore - made sure we were satisfied with all aspects of the work.
Description of Work: Complete remodel of kitchen. Complete remodel of two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$32,000

Cheralyn C.
01/2012
4.0
handyman service, decks
  + 0 more
The owner, Hunter Moore, supervised the project and his workers with great professionalism. Although the project was paid by the previous owner; my understanding is that his prices are very reasonable. Due to his knowledge and professionalism we will definitely use him for future projects.
Description of Work: The middle of November, we purchased a house that needed repairs to the deck on the backside. There were warped boards that needed replacing and they did an outstanding job. They completely tore up all of the boards and replaced the basic flooring on the deck.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Veronica W.
09/2011
5.0
flooring contractor, plumbing, bathtub refinishing, handyman service, home remodeling, remodeling
  + 4 more
Hunter, the owner/operator, came to us to discuss the job and provided estimate. Arrived on time to start job. Had to reschedule on one day of job for a class. We were always informed/updated on any change. Owner Young go-getter !
Description of Work: Star City Construction, removed and replaced tile floor with new tile. Drain and stopper on tub replaced. Spray enamel coating on tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

    Contact information

    2140A Winston Ave, Roanoke, VA 24014

    www.starcityconstruction.com

    Service hours

    Sunday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Plumbing,
    Interior Painting,
    Gutters,
    Flooring Sales and Installation,
    Decks and Porches,
    Ceramic Tile,
    Bathtub Restoration,
    Marble and Granite,
    Ceiling Fans

    FAQ

    Star City Construction LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Saturday: Closed

    Star City Construction LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Star City Construction LLC offers free project estimates.
    Yes, Star City Construction LLC offers eco-friendly accreditations.
    No, Star City Construction LLC does not offer a senior discount.
    No, Star City Construction LLC does not offer emergency services.
    No, Star City Construction LLC does not offer warranties.
    Star City Construction LLC offers the following services: Full Service Home Services, Home Additions, Kitchens, Bathrooms, Basements, Commercial/Office

    Contact information

    2140A Winston Ave, Roanoke, VA 24014

    www.starcityconstruction.com

    Service hours

    Sunday:
    Closed
    Saturday:
    Closed