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SERENITY REPLACEMENT WINDOWS

Windows, Siding

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-10 of 10 reviews

Kenneth M.
02/2015
5.0
replacement windows
  + -1 more
Very professional, precise, cleaned up behind themselves well. Owner came by after they were done to inspect, I had noticed a small issue with one window, it was fixed right away. They were not totally the cheapest, but I'd rather pay more than get a sloppy job by someone who just needed to get done and gone as quick as possible.
Description of Work: Replaced all windows in the house. All windows were original to the 1959 house, new windows are a joy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

terry B.
04/2014
5.0
replacement windows
  + -1 more
They did a great job, stuck to his quote he gave me, were prompt, didn't leave a mess, I will use them again and I would recommend them.
Description of Work: They put in 5 replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Don B.
02/2014
5.0
replacement windows
  + -1 more
The ordering process went very smoothly. The window had to be fabricated to the fit the dimensions of the window opening in the older house in which it was to be installed. The work was performed in a timely and first class manner. We would not hesitate to use this company again. Highly recommended!
Description of Work: They replaced a very old window with a very high quality energy-efficient vinyl window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nancy M.
01/2014
5.0
replacement windows
  + -1 more
Replaced a small window upstairs, broken by summer storm/wind.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$289

Robert H.
01/2014
5.0
replacement windows
  + -1 more
replaced all of my windows. work was very efficient and very professional. JOB WELL DONE !!!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Shelly H.
05/2013
5.0
replacement windows
  + -1 more
Great job. Professional and courteous.
Description of Work: Replaced a bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Autumn W.
02/2013
5.0
replacement windows
  + -1 more
Serenity was pleasant to deal with from the beginning to the end. Office staff was pleasant, prompt and informative over the phone. The estimate was low pressure and seemed quite honest and factual. The price was right and the installation went smoothly. The windows made a huge difference not only in the look of the house and energy efficiency but also made the house much more quiet. The warranty was very good an passed on to the new owners when we sold the house.
Description of Work: Serenity replaced the windows in my ranch style home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William P.
01/2013
5.0
replacement windows
  + -1 more
Salesperson was on time and very well informed. Price was excellent. Workmen were on time and very nice. Work was excellent. I am very satisifed with this company and their product.
Description of Work: Window purchase.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Ronald N.
02/2012
5.0
replacement windows
  + -1 more
They are well known in the neighborhood. They were prompt and if there were any problems they followed up. I paid $300 a window. I would use them again if I had any more windows to replace.
Description of Work: I used Serenity Replacement Windows to replace all my windows. Over the last seven years they have replaced all the porch windows and house windows. Last week they put storms windows on my skylights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amanda E.
04/2011
5.0
replacement windows
  + -1 more
I live in an older house (built in 1950) and had a window break which needed replacement. I called several different window companies, but was frustrated by the high quotes I was getting. In talking with a neighbor, he mentioned that Serenity Windows (Those Window Guys) had done a great job of replacing all of the windows at his church and he suggested I give them a call. I'm glad I did. They were a pleasure to work with. From the receptionist who was able to give me immediate information over the phone about pricing and window options, to the personal visit from the owner to take measurements, to the call from their office when the techs were on the way, their professionalism was apparent throughout the entire process. Their guys showed up on time, were patient despite the fact that my dog barked at them almost the entire time they were there, were fast (about 30 minutes!), and did a great job of clean-up on the inside and outside of the house. I appreciated their straight-forward, no gimmicks pricing--they came in $155 under another quote I had received; did not require a deposit; installed the window and I didn't pay a thing until the owner came by after the job to inspect the work and deliver the warranty paperwork. I will definitely be working with them again soon to replace the rest of the windows in my house. Cannot say enough great things about this company!
Description of Work: (1) replacement vinyl window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

    Contact information

    2253 SHENANDOAH AVE. NW, Roanoke, VA 24017


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Siding

    FAQ

    SERENITY REPLACEMENT WINDOWS is currently rated 5 overall out of 5.
    No, SERENITY REPLACEMENT WINDOWS does not offer free project estimates.
    No, SERENITY REPLACEMENT WINDOWS does not offer eco-friendly accreditations.
    No, SERENITY REPLACEMENT WINDOWS does not offer a senior discount.
    No, SERENITY REPLACEMENT WINDOWS does not offer emergency services.
    No, SERENITY REPLACEMENT WINDOWS does not offer warranties.

    Contact information

    2253 SHENANDOAH AVE. NW, Roanoke, VA 24017