Rosen Contracting

They took my $1,500 and RAN! Never did the work. It’s been 2 years and I finally have the chance to take them to court in hopes to recover my money. Run fast from this place.

Overall they did not do well. They started the project in August of last year and they just finished it two weeks ago. I would not hire them again.

Not very responsive. When asked why email never came he kept saying he was working on it. Just give me a ballpark. Something. Prefabs have price lists for different sizes. Then I asked he simply give me a price for a 12x18 on a preexisting foundation of a detached garage that had been erected in the 1920s and bulldozed and back filled by previous owners in the 90s. I was a contract manager and estimator for a class A contractor and would never take this long to respond. He then responded to me at 0'dark thirty on a Friday. Their website and Facebook are outdated. Makes me wonder about their quality of work despite a couple of good reviews here.

Very professional contractor and work. I have used this contractor before and I have always been very satisfied. I plan to use them again in the future to add a bathroom in my house.

Excellent service. Removed old roof, made repairs, replaced and guttering completed in 3 days

I was initially a little uncomfortable because the guy threw out a bunch of judgments and even said that with my remodel I am pretty much re-building the house. I did not appreciate that comment but I gave the benefit of the doubt and continued to share my ideas about what I would like done to my house. I got the feeling that the estimator felt I could not afford the work that needed to be done to my house. When I mentioned that I would be replacing my deck, he said that he was already putting a lot of time into the estimate and he would have to charge me for additional estimates. And while I certainly can afford the remodel, I wasn't about to share with him at that time what my budget was. I made it very clear that I was expecting to get a lot done, but in an economical way. When I last heard from him, I mentioned that with my kitchen remodel, I was more interested in him quoting the tear-out. He later called back saying that Rosen did not do half jobs. What disturbs me most is that my experience is probably not normal but I did not feel like Rosen was catering to the needs of the customer. I felt like one of the little people that did not deserve their time. I have to wonder that if I lived in an upscale SW Roanoke home that I would have been treated differently.

Daniel was a class act all the way thru the process. For the things he had not done before, he readily admitted such and pickedup the information from other sources. The roofing was by far an exceptional job during the worst time of the fall. The best part of it, was that after the job was completed, he made sure that worksite was cleared and cleaned in a fantastic fashion. Highest kudo's to him and his crew. We will definately hire him again!!

Daniel was very professional and easy to talk to. He has several teams that go out to complete jobs. He oversee's the teams and had answers to all our questions. He said he would not leave our job until we were satisfied. His team did a complete overhaul on our kitchen. Electrical, plumbing, carpentry, cabinentry were all completed in the renovation. The team was neat and tidy and very nice. He listened to all our wants and talked out the options as we went through the project. The end result looks great.