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Peerless Appliance Services

Appliance Repair, Appliance Repair - Small, Gas Logs,

About us

We are a Veteran owned appliance service company offering a wide range of services to fit all your appliance needs. We service all brands of residential and commercial appliances from single family home to apartment complexes and retirement communities to commercial laundry installations. Gas or electric, big or small, we can get you back to life. We also offer consultation for those wanting to switch from electric to gas and offer full gas line install and conversions. With over 15 years in the business we have the knowledge and training to handle your unique request. We take pride in offering after hours and weekend service at no extra cost to you and actually encourage scheduling at your convenience so as not to have to miss time from work. We truly are here for you.

Business highlights

6 years of trusted experience

Services we offer

Our services include installation and repair of all household and commercial appliances, gas line install to all appliances including generators and gas appliance conversions. We service family homes, apartment complexes, retirement communities, hospitals, laundry mats, etc.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
2%
3
3%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-60 of 60 reviews

Carol E.
07/2019
5.0
appliance repair
  + -1 more
They had it fixed the next day. Excellent job!!!
Description of Work: Replaced condenser fans in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156.21

Patricia K.
06/2019
5.0
appliance repair
  + -1 more
Service rep determined no malfunction of unit but found that the internal water filter was clogged and slowly releasing drips of water along the inside and down to the floor. He did not have our particular filter on his truck but suggested that once we replaced the old one we would see no further leaking and he was correct. Thank you so much!
Description of Work: Refrigerator was leaking water onto floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nita W.
06/2019
5.0
appliance repair
  + -1 more
was replaced and it works great !!!!!
Description of Work: Dryer was not working/had to replace knob

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hubert W.
06/2019
5.0
appliance repair
  + -1 more
I was impressed how quick we received a repair appointment. Although, both repairs were not breakdowns. Scott arrived ahead of scheduled. He immediately went to work on the exact parts that were faulty on both repairs. There was no waste of time (increasing service cost) determining what needed repairing. We were in strong agreement on military service and faith.
Description of Work: Two gas burners were cleaned on the stove. A microchip & dispensing bracket were replaced.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174.06

Aaron S.
06/2019
5.0
appliance repair, small appliance repair
  + 0 more
I can't recommend them highly enough. Every step of the process was professional and smooth. I called in the afternoon and they had an opening for lunch the next day. I received a text in the morning when they were on the way and they arrived right when promised. I had both a dishwasher and washing machine that were having similar control panel problems. I truly appreciate how they walked me through the causes and options for repair. Fees were very reasonable; especially to receive knowledgeable and honest information and cost. I plan on using them for all future needs and would highly recommend them to others.
Description of Work: Diagnostic and fix on washing machine and dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark F.
05/2019
5.0
appliance repair
  + -1 more
JR arrived last week to diagnose the problem with my dryer, which he did quickly and gave me an estimate for the work which I approved. The part had to be ordered, after it arrived they call to sent up a time to complete the work and with two day JR was able to replace the bearing at well under the cost of the estimate. I am very pleased with their work and will hire them again to do any other repair work.
Description of Work: Needed to replace bearing for dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Maggie M.
03/2019
5.0
appliance repair
  + -1 more
Scott arrived on time, was courteous and friendly, and completed the work in a professional manner. I would highly recommend him, and intend to use him again in the future as the need arises.
Description of Work: Electrolux washer checked for proper connections and possible leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick D.
01/2019
5.0
appliance repair
  + -1 more
The Repairman, Scott, came to the appointment on time, ran diagnostics and had a solution to our problem. He was thorough and knowledgeable.
Description of Work: We have a high efficiency Maytag washer that had some issues. They scheduled the appointment promptly. They even asked for pictures of the machine/model, just in case parts were needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Jim G.
01/2019
5.0
appliance repair, small appliance repair
  + 0 more
The work was excellent, showed up on schedule, neat and courteous, superior service compared to other service providers. Pricing was considerably less expensive than others. Very responsive to inquiries and courteous, very flexible in scheduling. Utmost professional.
Description of Work: Installed one dishwasher and then repaired one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeff C.
01/2019
5.0
appliance repair
  + -1 more
They came out, diagnosed the issue and gave a solution to fix it, which we agreed to. He came back out and was on time and did a great job. The man was very nice and down-to-earth and gave a fair price.
Description of Work: Refrigerator wasn't cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Win H.
01/2019
5.0
appliance repair
  + -1 more
Diagnosed the problem, got the parts and repaired the unit in a couple of hours.
Description of Work: Microwave/convection oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ernie M.
12/2018
5.0
appliance repair
  + -1 more
They made sure that it functions perfectly before the left. It was excellent. They were very courteous and did the job in a timely manner.
Description of Work: Gas fireplace installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
12/2018
5.0
appliance repair
  + -1 more
Everything went great. Showed up on time and fixed things quickly at a reasonable price.
Description of Work: We had a couple washing machines and dyers that weren't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

july H.
12/2018
5.0
appliance repair
  + -1 more
It was great. He called ahead of time. Very efficient . Quick to get the work done. Highly recommend.
Description of Work: Repaired fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dionne N.
12/2018
5.0
appliance repair
  + -1 more
The work he did was great, added 5 more years to the life of my washer. He came in June, did diagnostic on my dryer and showed me how to fix things myself, he actually allowed me to videotaped him in order to fix things myself in the future. And he has also serviced our gas heater. He was transparent, he was very clear about everything, polite and respectful. I will definitely be calling him again in the future. He always on time, once he was running late, and he informed me ahead of time.
Description of Work: Fixed my washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ken M.
12/2018
5.0
appliance repair
  + -1 more
They did a great job. the stove works better than when it was new. Very professional, came on time when he said he would, and was very responsive to service calls.
Description of Work: Stove Repair, replacement of the stove control board

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ken B.
12/2018
5.0
appliance repair
  + -1 more
It was wonderful. He was phenomenal. Highly recommend.
Description of Work: Fixed fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

debbie D.
12/2018
5.0
appliance repair, gas logs
  + 0 more
He called ahead when he was on his way. He showed up on time, he did the job I asked him to do and he was just wonderful. He was professional and courteous.
Description of Work: He cleaned out my gas logs. He also checked the gas line to make sure it was clean and working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Stephanie L.
10/2018
5.0
appliance repair
  + -1 more
Scott was prompt in responding to my request via Angie's List and was very helpful over the phone when explaining his services. His schedule was incredibly accommodating (he fixed it on a Sunday afternoon), and the prices were reasonable. He was also just a very nice person. I would recommend him to anyone in need of appliance or plumbing repairs!
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delbert H.
05/2018
5.0
appliance repair
  + -1 more
Scott went above and beyond to complete the job and repaird some broken gas lines in the stove . I am very happy with the service and price.
Description of Work: I needed a cookstove switched from natural gas to propane and installed in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Peerless Appliance Services
Thank you for your support [Member Name Removed]. It was a pleasure to serve you. I look forward to seeing you again in the future.

Mona P.
05/2018
5.0
appliance repair
  + -1 more
Scott went above and beyond a normal service call. He did everything in his power to keep my food from spoiling and he was successful. He diagnosed and fixed my problem. I will recommend him highly for any appliance service call.
Description of Work: My refrigerator stop cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Peerless Appliance Services
I am truly thankful for your business. I hope your get together went well. Thanks for the great feedback and good luck on the sale of the house.

John C.
05/2018
5.0
appliance repair
  + -1 more
Pretty good. Scott was able to get the part very quickly. I called him on one day, he came over the very next day, had my part and fixed it the following day! He was very personable and his fees are quite reasonable. If you are the kind of person who needs quick service with a minimum of hassle, Scott is the guy for you. Highly Recommend!
Description of Work: Washing Machine needed a new pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peerless Appliance Services
Thanks for the great feedback. It was a pleasure to serve your needs. I look forward to seeing you again in the future.

Roiketa S.
04/2018
5.0
appliance repair
  + -1 more
Scott was able to diagnose my dryer and was able to give me options to ensure that I could decide what was my best for my household.
Description of Work: Dryer Diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Peerless Appliance Services
Great meeting you all this afternoon. I appreciate the hospitality and great conversation. Thank you for the opportunity to help you.

Brandlene R.
04/2018
5.0
appliance repair
  + -1 more
Excellent! From the time we called him to the time of completed service was very fast and on a weekend! Scott (service provider) was polite, personable, and efficient. We will use this company again.
Description of Work: Smart Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peerless Appliance Services
Great to meet you [Member Name Removed]. It was my pleasure to fix your Samsung dryer. I look forward to seeing you again in the future.

Patti A.
04/2018
5.0
appliance repair
  + -1 more
Was very helpful and offered to explain benefits of the appliance.
Description of Work: Gas cooktop service

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Response from Peerless Appliance Services
Thanks [Member Name Removed]. It was a pleasure to meet you and your family. Remember to contact me when the cooktop is installed and I will explain the functions of the unit and what to look out for. Thanks for the great review.
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Contact information

1116 Ridgecrest Dr, Roanoke, VA 24019

http://www.peerlessappliance.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Gas Logs,
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters

FAQ

Peerless Appliance Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Peerless Appliance Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Peerless Appliance Services does not offer free project estimates.
No, Peerless Appliance Services does not offer eco-friendly accreditations.
No, Peerless Appliance Services does not offer a senior discount.
No, Peerless Appliance Services does not offer emergency services.
No, Peerless Appliance Services does not offer warranties.
Peerless Appliance Services offers the following services: Our services include installation and repair of all household and commercial appliances, gas line install to all appliances including generators and gas appliance conversions. We service family homes, apartment complexes, retirement communities, hospitals, laundry mats, etc.

Contact information

1116 Ridgecrest Dr, Roanoke, VA 24019

http://www.peerlessappliance.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed