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Peerless Appliance Services

4.9(
60
)

Appliance Repair, Appliance Repair - Small, Gas Logs,

... +4 more

About us

We are a Veteran owned appliance service company offering a wide range of services to fit all your appliance needs. We service all brands of residential and commercial appliances from single family home to apartment complexes and retirement communities to commercial laundry installations. Gas or electric, big or small, we can get you back to life. We also offer consultation for those wanting to switch from electric to gas and offer full gas line install and conversions. With over 15 years in the business we have the knowledge and training to handle your unique request. We take pride in offering after hours and weekend service at no extra cost to you and actually encourage scheduling at your convenience so as not to have to miss time from work. We truly are here for you.

Business highlights

6 years of trusted experience

Services we offer

Our services include installation and repair of all household and commercial appliances, gas line install to all appliances including generators and gas appliance conversions. We service family homes, apartment complexes, retirement communities, hospitals, laundry mats, etc.

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.960 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
2%
3
3%
2
0%
1
5%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 51-60 of 60 reviews
Nina A.
06/2020
5.0
appliance repair
  + -1 more
Did great on all levels
Description of Work: Dryer wasn’t heating
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Response from Peerless Appliance Services
Thank you for the great review. Customer service and quality accurate work is our top priority. Thank you for choosing Peerless
Stephen B.
06/2020
5.0
appliance repair
  + -1 more
Perfect! Done quickly as expected.
Description of Work: Replace pump on dishwasher
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Peerless Appliance Services
Thank you for the grade A review. I'm happy we are your choice for appliance repair.
Stephen B.
06/2020
5.0
appliance repair
  + -1 more
Perfect! Done quickly as expected.
Description of Work: Replace pump on dishwasher
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Peerless Appliance Services
Thank you for the grade A review. I'm happy we are your choice for appliance repair.
Judy and Mark M.
05/2020
5.0
appliance repair
  + -1 more
Works like new
Description of Work: Refridgerator repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Peerless Appliance Services
Thank you for the grade A review and thank you for being a Peerless customer.
Richard S.
04/2020
5.0
appliance repair
  + -1 more
Went very well
Description of Work: Defrost freezer
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Peerless Appliance Services
Thank you for the grade A review. We are always here for future appliance needs.
Wiliam B.
10/2019
5.0
appliance repair
  + -1 more
Great job will use next time
Description of Work: Washer repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron E.
07/2019
1.0
appliance repair
  + -1 more
Never heard from them
Description of Work: Nothing never heard from them
Rating CategoryRating out of 5
Response from Peerless Appliance Services
Hello [Member Name Removed]. Sorry to hear about your unsatisfactory experience with us. We strive for customer service above all else and am a little baffled at this. I see you in our system but show no scheduled appointments made so you would have had to hear from us at some point. I would like to know where the breakdown in communication happened. It's not our policy to book appointments and not show up. Please contact our office to discuss this further.
Bob J.
12/2018
5.0
appliance repair
  + -1 more
Fantastic.
Description of Work: They worked on a refrigerator.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
elliot M.
12/2018
5.0
appliance repair
  + -1 more
It went fantastic.
Description of Work: He does repairs for my laundry.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl T.
04/2018
5.0
appliance repair
  + -1 more
I thought this kind of customer service had disappeared decades ago! Fridge/freezer wasn't cooling. Called Scott, left message and he called back within 30 minutes and said he would come by within 45 minutes. (This was 8 pm!) And he did! Scott identified the issue, had to locate the part and said he would be back the next day. And he was! A few minutes before the time he gave us! Fridge is now fixed! Very impressed!
Description of Work: Fix refrigerator
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Peerless Appliance Services
WOW!! Thanks for such an amazing review. I'm so happy that you were satisfied. It was my pleasure to address your needs.
    • 1
    • 2
    • 3(current)

Contact information

1116 Ridgecrest Dr, Roanoke, VA 24019

http://www.peerlessappliance.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Appliance Repair,
Appliance Repair - Small,
Gas Logs,
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters

FAQ

Peerless Appliance Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Peerless Appliance Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Peerless Appliance Services does not offer free project estimates.
No, Peerless Appliance Services does not offer eco-friendly accreditations.
No, Peerless Appliance Services does not offer a senior discount.
No, Peerless Appliance Services does not offer emergency services.
No, Peerless Appliance Services does not offer warranties.
Peerless Appliance Services offers the following services: Our services include installation and repair of all household and commercial appliances, gas line install to all appliances including generators and gas appliance conversions. We service family homes, apartment complexes, retirement communities, hospitals, laundry mats, etc.

Contact information

1116 Ridgecrest Dr, Roanoke, VA 24019

http://www.peerlessappliance.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed