Leonard's Construction Co

The project started out okay from the estimate stage to the point where the contractor started work on site. The owner was hard to get a hold of at times but I just figured he was working on other projects. Two years after the installation the door was getting very hard to open. It got to the point where we had to use both hands and lean back with your body weight to open the door. This is not our primary door so it most likely was happening within their warranty period as well. I tried calling the owner and his voice mail was full. He would not return a text message either. I located another number for the business through the BBB website. Left a message on that phone and received a call back within 15 minutes. The owner explained that the door would be hard to open at times and that it would depend on the season. Well I listened to him and then asked if he would come over and look at the door. We've been closing doors in multiple homes for 50 years and never experienced what he explained. He said he'd be over that next weekend and did not show up or call. I texted multiple times and did not receive a response. His voice mail was still full and could not accept messages. It's been 3 months since the contractor did not show up as stated above. The door is now leaking water into the house from under the door. So in less than 3 years, our door will not open properly and is leaking water into our house. I guess we'll have to get another contractor involved. What does all this mean for someone looking for a good contractor? If a business is not communicating with you properly in the conceptual or estimate phase, do not make excuses for them like I did and move on to the next business. If you choose to accept that like I did, you'll find that behavior will likely have an impact your project. Professional and reputable contractors will show up and fix problems even if it's past their standard warranty period.

They do good and quality work. You can reach him and talk to him. They are always courteous. I was pleased with the overall experience. It was a fair price. They do good quality work. They were always prompt and I don’t have any complains. I thought they were very punctual and professional. I would use them in the future.