FLOORS TO MY DOOR

End result is great. Tile looks great and installation was good. Tile floor is easy to take care of and no complaints about the product. Problems came about in the pricing and adjustments. The provider charged for "embossing" and labor to put down the embossing (approx $200). This process is supposed to 'level' out old laminate to create a smooth surface. The installer noted it was not needed as the existing laminate did not have a noticeable pattern. The other 'extra' charge was for reducers, as it was explained to me - the transfer piece between the tile surface and the other flooring in the adorning room. The cost for this piece was approximately $50. The flooring was installed using existing transfers - so no extra parts were used. It seems that the price for the floor was inflated by $250. When questioned, the provider made attempts to resolve (eg: He needs to talk the installer to find out his side of the story). Bottom line, no real resolution, we ended up settling for 1/2 of the disputed amount.

We would never recommend Carpetland. They did a half ass job. I could of put the carpet in myself and done a better job. When we complained they weren't very nice about that either. They were awful. They subcontracted out the installation of the carpets. They looked like bikers. They weren't courteous or nice.

Carpetland is excellent.

It was great. They were great to work with, they came out and measured, and ordered the laminate and it was here within a week. They even put some of the molding down that went with the cabinets. They let you take your time picking out what you need.