Dooley's Mechanical Service Heating & AC

Dooley's is A+. They were great! They came out quickly, diagnosed problems, and installed a new heat pump within two days time!! They are kind, curtious, prompt, and I have and will continue to recommend them to everyone we know!

Just don't even call these people! I've recently discovered that the furnace this company installed for me in 2010 was installed poorly, and the contractyor did not even get a building permit or have the gas furnace inspected (this is, now I know, a requirement). In June 2011, they came back to work on my AC, and after two visits, the AC was in worse condition than before. They left several leaks, inside and outside, and the had disconnected my house filter from the AC and didn't re-connect it. They didn't tape the ducts around the AC, and I had cold air streaming out into the basement, not into the house. I didn't even know all this until my AC went out from the recents storms and outages. The current contractor showed me all the problems. I knew there were problems after they had worked on the AC, but I could not even get the owner to call me back and listen to my complaints.ough

On Thanksgiving morning the pump was pumping, water going into the holding tank. The pump was attempting to pump water to the outside, but it could not handle the work load. I had water all throughout the floor. I mopped water, shut the unit off, built a fire, and called Tim. He said it wasn't part of my service contract and I would have to pay. I would have a bill of about 5 to 600 dollars. I sent him a letter letting him know to honor his 10 year part and labor warranty. He has not done so yet. I have yet to see him honor the first thing he's told me. He did not replace the R22 line from the inside to the outside unit, which was 3 1/4 inch pipe. The pipe on the unit on the inside and the outside is 7/8 inch pipe. He combined the two which has caused me issues. I had another company out this morning who pointed this out to me. I wrote Mr. Dooley a letter when I was having this trouble in 2007 and called him out on his work. He left me a voice mail saying he was not responsible for service even though he had sold me a warranty and service. The more I talk to him the more his attitude comes through. He is a smooth talker. I recommend that anyone seeking out Tim Dooley get several assessments of the work. I also recommend that they get everything in writing. Friday was the first I've seen of him since 3 years ago when they installed this unit.