About us
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.44 Reviews
Showing 1-4 of 4 reviews
Andrew S.
10/2011
ceramic tile, masonry
+ 0 moreVery disappointed in today's contractors. Nobody is on time or does what they say anymore.
Description of Work: Called to get an estimate. Came out and looked at the projects and its been a month and never heard a word back from them. It's amazing how some companies even stay in business these days.
| Rating Category | Rating out of 5 |
|---|---|
| responsiveness |
Response from Custom Stone & Tile LLC.
Julie W.
06/2011
ceramic tile, masonry, basement waterproofing
+ 1 moreHe pretty much works by himself. He is pretty quick and seemed really interested in the decisions we made. He was good.
Description of Work: I used Customer Masonry Services in April this year to tile our shower, repair the front porch and brick the back porch.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$950
Barbara M.
06/2011
ceramic tile, masonry
+ 0 moreCalled Tony on thursday - came over within the hour - gave estimate - has to get brick - came next day - cleaned up and very polite.
Description of Work: Removed slate from front porch that was coming off - and replaced with brick.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$565
Marilyn H.
02/2011
ceramic tile
+ -1 moreA little messy and slightly careless about getting material on surround floor, cabinets, etc...setting a few tools on furniture, etc. Easy to work with and took correction well, though. Did a great job and I would not hesitate to use this service again. He was, however, completely befuddled by the pocket door, and I still don't have a good solution to make that fully operational again -- something that should have been addressed prior to start. He had a really hard time installing the shower door, and it took 4 hours; I chalk that to inexperience in that area. It worked out ok. Pricing was good and flexible, and he is a good person. His helper was somewhat idle and probably not needed -- a factor that could have saved him and me some money and would come into question if I used him again.
Description of Work: Enlarge a shower stall, install 4" limestone tile in shower and on vanity counter. Also the shower room floor. Install Shuler Membrane waterproofing and Kerdi drain. EXCELLENT tile installation.
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Yes, I recommend this pro
$1,800
Response from Custom Stone & Tile LLC.
Contact information
384 Clubhouse Dr, Roanoke, VA 24019
www.facebook.com/custommasonryService hours
Sunday:
8:00 AM - 5:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Masonry,
Basement Waterproofing,
Basement Remodeling,
Kitchen and Bath Remodeling,
Glass Block,
Stucco,
Fireplaces,
Chimney Repair,
General Remodeling,
Handyman Services,
Flooring Sales and Installation
FAQ
Custom Stone & Tile LLC. is currently rated 4.4 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Custom Stone & Tile LLC. accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Custom Stone & Tile LLC. offers free project estimates.
No, Custom Stone & Tile LLC. does not offer eco-friendly accreditations.
No, Custom Stone & Tile LLC. does not offer a senior discount.
Yes, Custom Stone & Tile LLC. offers emergency services.
Yes, Custom Stone & Tile LLC. offers warranties.
Custom Stone & Tile LLC. offers the following services: Tile, Stone, Brick, Bathroom & Kitchen remodels
Contact information
384 Clubhouse Dr, Roanoke, VA 24019
www.facebook.com/custommasonryService hours
Sunday:
8:00 AM - 5:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM