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Bug Man Exterminating

Pest Control, Mold Testing & Remediation, Insulation

About us

As a full-service pest control provider, Bug Man has been locally owned and operated in Roanoke Valley since 1994. In 2009, Bug Man began offering pest control services in the New River Valley. Less than 1% of all pest control companies in the United States have the certifications that Bug Man Exterminating has. As a GreenPro Certified and QualityPro Certified company, Bug Man Exterminating complies with rigorous standards and submits to regular training, recertification and is proud to have all certified and registered technicians. Specializing in green pest control solutions, Bug Man provides customers with only the safest and most effective pest control treatments. Leave it to our pest control specialists, whom are extensively trained to give you peace of mind knowing the person treating your home is an experienced professional. Whether it’s cockroaches, termites, mice or other pests that have invaded your home, our highly-trained and fully certified exterminators will eliminate the problem. Ask us about our Senior and Military discounts. "Remember, When You See Red….. Bugs Are Dead" Additional Contact: Tim Nininger

Business highlights

30 years of trusted experience

Services we offer

GreenPro Certified Pest Control, Bed Bugs, "Termite Specialist", Real Estate Pest Inspections, Pre-Treat & Green Pre-Treatment, Family & Pet Safe Products, Closed Crawl Spaces, Mold Prevention & Moisture Care, Mosquito Services, Green Insulation Options, TPC Restoration, WDI's, Residential and Commercial Properties

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.638 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
0%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 38 reviews

Ricky B.
06/2017
5.0
pest control
  + -1 more
Spraying worked!
Description of Work: Sprayed for insects (stink bugs and carpenter ants).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Dunja B.
09/2016
5.0
pest control
  + -1 more
Daniel was very curteous, knowledgable and professional. This time we didn't have any problems, but I will not hesitate to depend on their service in the future. Highly recommend.
Description of Work: Inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
11/2015
5.0
pest control
  + -1 more
Did thorough examination of house and made very helpful suggestions.
Description of Work: Consultation and inspection regarding bats entering the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christopher S.
10/2015
5.0
pest control
  + -1 more
The service was professional and helpful. We had problems with stinkbugs before we started having this service, and the problem has improved substantially since that time, particularly after the fogging.
Description of Work: Quarterly exterior spray. Annual interior attic space fogging.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

kenneth L.
10/2015
5.0
pest control
  + -1 more
It was quickly done. All my questions were answered and advice was given on what to look for in case it happens again. He stayed and re-sprayed a second time to be sure and even checked up in the attic to see if the hornets had made it into the house. The cost included a re-treatment within 45 days if needed but thankfully we did not. I felt it was a bit too expensive but in the end it was successful and we no longer fear getting stung.
Description of Work: We had a hornet infestation near the front door. It was treated and by the next day we could use the front porch again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John S.
10/2015
5.0
pest control
  + -1 more
It went well. Noticed only dead bugs inside and, didn't really notice the bugs outside as much.
Description of Work: Sprayed inside the house and around the yard for bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eric S.
06/2014
5.0
pest control
  + -1 more
I had a swarm of flying ants in my house and call Bug Man. They sent an associate out for a free inspection. The inspection was thorough. I was given several different treatment options (one year plan or one-time plan), and he took several specimens with him for confirmation. The day I was called - confirming that I had carpenter ants- I had another swarm. I set a time for a one-time treatment the following Saturday. The treatment was sprayed both inside and outside my house. Additionally, ant traps were placed in two different locations outside the house. The traps are effective for a year. I also received a 45 day warranty on the treatment. Both associates were timely, courteous, and professional. It took less than ten days from the time of my first call to the time I received the treatment.
Description of Work: Sprayed (inside and out) for carpenter ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Brian L.
11/2013
5.0
pest control
  + -1 more
My house is situated in a very moist environment, and I was having lots of trouble with carpenter bees, multiple types of ants, stink bugs, and drugstore beetles. They visited in July and sprayed, which reduced my bug problem to about 5% of its original size. A subsequent round of spraying in November seems to have reduced it further.
Description of Work: Sprayed my home (inside and out) for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Sarah S.
08/2013
5.0
pest control
  + -1 more
He notifies me in advance when he is coming and he is very good about that. The secretary calls me and arranges the time and the exterminator calls the day he is coming so I get two phone calls. The guys are always in uniform and identify themselves. They are clean cut kids and I am very satisfied with them.
Description of Work: I used Bug Man for pest control and he comes quarterly for indoor and outdoor spray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David P.
02/2013
5.0
pest control
  + -1 more
He arrived within an hour of our call and expediently dealt with the situation. He was very competent and respectful, using the minimum measure needed to quickly kill the hornets. We have since recommended his services to others.
Description of Work: The Bug Man exterminated a large hive of bald-faced hornets that were in the yard were our children play.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Keith W B.
08/2012
1.0
pest control
  + -1 more
I was out of town, and had someone meet the exterminator to pay them. All the guy did was squirt a can of spray at the nest. (It was the size of a basketball.) Which knocked half of the white paper-like material unto my black roof. The remaining half is still hanging there and has now turned into a black rotting mess.(I do not own a ladder or I would get it down myself.) So not only did they do nothing but spray a can and charged me $195.00, they didn't even get up there and clean it off. BTW, this is a small cape cod, 2 story house. In retrospect, I could have bought a can of wasp spray that they sell at Lowes and Home Depot and done this myself. What I'm really angry about is not only the excessive amount of money charged, but that they left this nest up there!!
Description of Work: There was a hornet's nest on the side of a dormer of the 2nd story of my house. I called the company on 8.3.12 and was told when I asked for a rate that "he would cut me a good deal."

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$195

Andrew W.
08/2012
2.0
pest control
  + -1 more
I had originally called to get a termite inspection and to remove carpenter bees / wasps. The service tech arrived about 10 minutes late and was friendly. He informed me they did not really do bees, but he would spray anyway if we got service as it and quot;might helpand quot;. He performed a termite inspection and seemed very knowledgeable. He then talked me into a service contract for other bugs. After pushing me into a yearly contract I realized it would be $175 every 3 months. He said the contract was for a year, but the contract is actually for 15 months. Examining the contract you will find you actually have 4 more payments for a total of 5 payments for the and quot;yearand quot;. About 2 weeks after the service I had a huge outbreak of ants in the house. I saw no reduction in bees. I also found a few crickets that I had not noticed before I called for service. I went from not really have a bug issue other than bees to having multiple issues. The people at Bug Man Exterminating however are unwilling to stand behind their work in any way. I think they realize they have a poor product as they change a considerable $75 fee to get out of the contract, even though the service in my case was completely ineffective. I think this is quite poor business and very unprofessional. I would advise going with another bug company. For now, I have been doing it myself with the top end chemicals sold by Home Depot and have been very pleased with the outcome for about $35 in chemicals and a hour of my time.
Description of Work: I called for a problem with bees and termite inspection. A termite inspection was done. The service tech then convinced me to by a contract and sprayed for spiders, ants, and other bugs.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$250

teresa and Richard M.
07/2012
5.0
pest control
  + -1 more
I have had them for 7 years. They take care of all my problems. I have used them for mice, ants and stink bugs we had. They treat you extremely well.
Description of Work: They come out every quarter and they take care of everything from mice to ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carl W.
06/2012
5.0
pest control
  + -1 more
He checked around the house for termites. He didn't find any termites, and he didn't charge me. I thought he was honest. He did a thorough job in checking around the house. They were punctual and professional.
Description of Work: I hired the Bug Man to inspect for termites.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie / John S.
06/2012
5.0
pest control
  + -1 more
We've been using them for about 4 years. They do a great job. They always spray outside.com
Description of Work: We use them for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki B.
05/2012
5.0
pest control
  + -1 more
They are very good. They are very friendly. They are very thorough. We have had no problems!
Description of Work: They come out and do quarterly spray. We have using them for about a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

T. B.
05/2012
5.0
pest control
  + -1 more
They are on time. Their work is great and nice. They do quick work. This thing works because we don't have bugs.
Description of Work: I use Bug Man for pest control services. They do quarterly spraying and the termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Barbara V.
04/2012
5.0
pest control
  + -1 more
He sprays around the outside of the foundation of the house and I've never had any bugs.
Description of Work: I use the Bug Man every quarter for my pest control provider. He also does a complete inspection of my crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gary E.
04/2012
5.0
pest control
  + -1 more
Their service is good. I have been using them for 6 years.
Description of Work: Bug Man Exterminating comes every quarter. They come in and keep the bugs out, that's for sure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Greg H.
01/2012
5.0
pest control
  + -1 more
They do a pest control spray for both interior and exterior. I have been using them for the last 3 years and I don't see any bugs around. They say that if we do have a problem anytime, they will come and do a touchup at no extra charge. I will continue to use them in the future.
Description of Work: I used the services of Bug Man Exterminating for pest control and exterminating in October, 2011.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mike N.
01/2012
5.0
pest control
  + -1 more
They are really good. They usually send out the same person and they are always on time, they are very friendly and respectful, and their price is good though not excellent. If you have a problem after they come out, you can call them and they will come out for an extra visit without charging.
Description of Work: Bug Man Exterminating comes quarterly for pest control inside and outside the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Connie W.
12/2011
5.0
pest control
  + -1 more
Bug Man Exterminating Bug Man Exterminating, did very well, handled the paper work professionally, the pest control was was handled well. We also used them for some cabins we have out of town. They are very professional and fast, prompt, no hidden fees, and we like them. They have done inspections and treatments for us.
Description of Work: Bug Man Exterminating We used Bug Man Exterminating, for our pest control. The last time they were here was in 2008 to inspect our house. I don't remember the prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly S.
10/2011
4.0
pest control
  + -1 more
They do a nice job as far as pest control. I pay $110 per quarter. I would use them again.
Description of Work: I use Bug Man for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

toni W.
12/2010
1.0
pest control
  + -1 more
I choose another company to do the job. I still use the company that I chose to this day. I get great results with the other company.
Description of Work: I did not use this company went with another company for better coverage of pests. Also better priced. I feel this company is over priced. The representive showed up on time. He was very polite. However, he was suppose to get back to me and never returned the phone call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


helen L.
06/2010
5.0
pest control
  + -1 more
punctual for estimate, checked inside house also. on time for work, even got rid of a couple of wasp nests at no additional charge. both employees polite, friendly.
Description of Work: hired to exterminate termites found in trees/ dirt in yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225
    • 1(current)
    • 2

Contact information

1918 Orange Ave NE, Roanoke, VA 24012

http://www.bugmanext.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Mold Testing & Remediation,
Insulation

FAQ

Bug Man Exterminating is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Bug Man Exterminating accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Bug Man Exterminating offers free project estimates.
Yes, Bug Man Exterminating offers eco-friendly accreditations.
No, Bug Man Exterminating does not offer a senior discount.
No, Bug Man Exterminating does not offer emergency services.
Yes, Bug Man Exterminating offers warranties.
Bug Man Exterminating offers the following services: GreenPro Certified Pest Control, Bed Bugs, "Termite Specialist", Real Estate Pest Inspections, Pre-Treat & Green Pre-Treatment, Family & Pet Safe Products, Closed Crawl Spaces, Mold Prevention & Moisture Care, Mosquito Services, Green Insulation Options, TPC Restoration, WDI's, Residential and Commercial Properties

Contact information

1918 Orange Ave NE, Roanoke, VA 24012

http://www.bugmanext.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM