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Woodfin

Heating and Air Conditioning, Plumbing, Electrical,

About us

Additional DBAs - Woodfin Oil Co, Woodfin Plumbing & Woodfin Electrical.

Business highlights

48 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Install and Service- heating, cooling, plumbing, electrical, generators, indoor air quality, and deliver heating oil & propane fuel.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6286 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 251-275 of 286 reviews

JASON S.
07/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Condensate line from attic minisplit AC had fallen off outside, and the condensation was leaking into the room. They charged 99 for the visit, up to 99 for an extra guy to hold the ladder, and a mix/mash of parts (a single metallic hose clamp) and labor. THe repairman said that the installation was not done properly and did not have the clamp. They did the installation... so they reluctantly reduced to 99. I thought this to be dishonest.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$289

Response from Woodfin
We are so sorry to hear about this. This is something that should have been caught when we installed this unit for you in 2012. We apologize. We will credit your account for the $99 charge as well. This was our mistake but we never meant for it to come off dishonest. We appreciate your feedback and hope that you will call us again in the future.

Jacob P.
06/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice M.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC tuneup special. Technician did more than company hired previous year but didn't seem all inspection points listed on special offer were completed. Would use again but ask questions to ensure thorough tuneup.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

G Duane G.
05/2016
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$650

Response from Woodfin
Thank you for your rating. We appreciate your patronage and look forward to working with you in the future.

Jeff L.
02/2016
5.0
heating & air conditioning/hvac, insulation
  + 0 more
.
Description of Work: We are on a maintenance plan and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Woodfin
Thank you for leaving a review. Please let us know if there is anything we can help you with in the future.

Michael R.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Woodfin
Thank you for leaving a great rating. Please let us know if there is anything we can help you with in the future.

Jill T.
02/2016
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Our gas heat was not working. It was determined that the automatic damper was not working so he permanently locked it open and cleaned the flame area. David was friendly and professional. He explained the options and what made the best sense both economically and from his professional opinion. I appreciated his straightforwardness and honesty. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157.75

Response from Woodfin
Thank you for leaving a review. I will be sure to pass along your kind words to David. We appreciate your patronage, please let us know if there is anything we can help you with in the future.

Linda S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Give Woodfin an A+
Description of Work: Purchased Woodfin Whole Home Comfort Protection Plan. The plan has met our expectations! The technicians - Jaye, Doug and Steve - were professional and answered all our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodfin
Thank you for leaving a review. I will be sure to pass along your kind words to Jaye, Doug and Steve. We appreciate your patronage and look forward to working with you in the future.

jan B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
highest price in area
Description of Work: Propane gas

Rating CategoryRating out of 5
value
1.0
responsiveness
3.0


Response from Woodfin
{Member's name} We were sorry to hear of the poor rating that you gave our propane department. Unfortunately propane prices vary quite a bit based upon quantity delivered, tank ownership, whether an account is set up for automatic or will call delivery and other factors. Every company has their own criteria that determine pricing. Some companies also add on fees for Hazmat, fuel surcharge, delivery charge, etc. that will increase the net cost to the consumer. I am sure we aren't the lowest price in all cases but I am also sure we are not always the highest, particularly when you take into account that our price is our price and there are no additional fees. We make every effort to price our product fairly, consistently and transparently and to accompany that with the best service possible. I am sorry your experience with us was not a more positive one. If you should have any questions, please contact me at any time. Sincerely, Penn Staples-Heating Oil & Propane General Manager

Jane P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a whole house generator.
Rating CategoryRating out of 5
Yes, I recommend this pro

CYNTHIA B.
10/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stanley T.
10/2015
5.0
insulation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

Frank H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very good
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from Woodfin
Thank you for leaving a review. Please let us know if there is anything else we can help you with in the future.

Keely C.
09/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I contacted a total of 4 companies to give estimates for a new HVAC system. They were by far the most expensive and took the longest to respond.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Lynn D.
07/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Excellent, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodfin
Thank you for leaving a review. Please let us know if there is anything we can help you with.

Anthony A.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Outstanding service. I had called for a second opinion on mold growing in our air handler. The company I had been using (which has become part of a national chain) had tried to sell me a UV light to eliminate and prevent the mold for $1,500, which seemed ridiculous. Woodfin offered the same solution for less than $400! Unlike the other company, he didn't try to up-sell us on anything else, and he spent time explaining to us what was going on and how the UV light would work. He also suggested some lower cost options for our vent filters. I had always heard good things about Woodfin, and I'm now I'm so glad I called that I'm switching our maintenance agreement over to them. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Woodfin
Thank you for taking the time to write such a nice review. We are happy that we could earn your business and we appreciate your patronage. Please let us know if there is anything else we can help you with in the future. Yours truly, Kelly Williams-Marketing Manager

Matthew W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodfin
Thank you for taking the time to rate us. We appreciate your patronage. Please let us know if there is anything we can help you with in the future.

David R.
02/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed GFI switch in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Woodfin
Thank you for taking the time to rate us. We appreciate your patronage. Please let us know if there is anything we can help you with in the future.

Constance T.
01/2015
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Heating Oil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$494

Response from Woodfin
Thank you for taking the time to leave us a great rating. We appreciate your patronage. Please let us know if there is anything we can help you with in the future. Yours truly, Kelly Williams-Marketing Manager

Barry C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Fine
Description of Work: New Hvac

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Woodfin
Thank you for taking the time to rate us. We appreciate your patronage. Please let us know if there is anything we can help you with in the future. Yours truly, Kelly Williams-Marketing Manager

Chuck I.
10/2014
5.0
appliance repair, electrician, gas logs, generator service, heating & air conditioning/hvac, plumbing
  + 4 more
unknown
Description of Work: Installed a whole house Generator system. Replaced Electric Stove with a Gas Stove. Replaced Kitchen Sink and Faucet. They installed everything in a timely manner having to work with Inspectors and the Gas Company - They also handled all permits. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,400

Response from Woodfin
(Removed Member Name), Thank you for taking the time to rate and review us on Angie's List. We appreciate your patronage and hope that you will think of us in the future for any of your home comfort needs. Yours truly, Kelly Williams-Marketing Manager

jan S.
10/2014
1.0
drain cleaning
  + -1 more
Great
Description of Work: All pipes in house had to be snaked some 4 times

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$435

Response from Woodfin
[member name removed], I am so sorry you had a bad experience with us. Thank you for taking the time to let us know. We hope that you will give us a chance to make it up to you. The plumbing department manager will be contacting you shortly. Yours truly, Kelly Williams-Marketing Manager

Jessica D.
10/2014
5.0
electrician, generator service, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: They installed a generator. Their service was fine. Everyone was pleasant to work with and always very responsive. However there were several mix-ups on what job was to be completed on a specific day or when inspections were to be completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Woodfin
Ms. [removed member name], Thank you so much for taking the time to write up a review on us. We are so sorry about the inspection scheduling mix-up. We wish that that was under our control. Please let us know if there is anything that we can help you with in the future. Yours truly, Kelly Williams-Marketing Manager

Contact information

1823 N Hamilton St., Richmond, VA 23230

http://www.askwoodfin.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701037820
Trade License Locale
Virginia
Trade License Authority
State of Va
Trade License Expiration
11/28/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Heating Oil,
Generator,
Air Duct Cleaning,
Fireplaces,
Gas Logs,
Insulation,
Drain Cleaning,
Lighting

FAQ

Woodfin is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Woodfin accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Woodfin offers free project estimates.
Yes, Woodfin offers eco-friendly accreditations.
No, Woodfin does not offer a senior discount.
Yes, Woodfin offers emergency services.
Yes, Woodfin offers warranties.
Woodfin offers the following services: Install and Service- heating, cooling, plumbing, electrical, generators, indoor air quality, and deliver heating oil & propane fuel.

Contact information

1823 N Hamilton St., Richmond, VA 23230

http://www.askwoodfin.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day