Woodfin

Great. He was thorough in his inspection and discussed his findings. Woodfin is an excellent company to do business with. Maintenance on my oil burner and heat pump was performed by another technician on the same afternoon. Work was done with efficiency and was thoroughly accomplished. I have done business for 30 years with this company and have always been completely satisfied.

James S, (23) did a wonderful job and was very helpful, polite, considerate and all that is needed in a capable service technician. Woodfin has been a great company for us.

Very well,Tech know what he was doing.

Repair included installation of new wiring damaged by rodents in 40 year-old house. Thorough cleanup.

Steve Heflebower, Chris Cabaniss, and crew performed an extraordinary amount of work in a very short period of time. We had been having trouble with our existing HVAC and called Woodfin to get a quote on a new system. An estimator arrived on Wednesday and we had the new system installed by Friday of the same week. Steve and his crew installed a new unit, air handler, associated ductwork, and a new hot water heater all in the space of one day. Following the install, they took the time to demonstrate how the new system operated and pointed us to where we could find filters and other associated items necessary for system upkeep. All in all, we are extremely happy with the service that Steve, his crew, and Woodfin overall provided. Would definitely recommend using them, very professional, quality service.

Response time from Woodfin in general (not Trevor) is very iffy. For such a large company, I would expect them to have more availability, with better appointment times and arriving closer to the scheduled time. I would give Woodfin a C+, and Trevor an A

good service, workman was very knowledgeable and professional. Will use again.

The service performed was part of a recurring agreement for annual inspections of our home plumbing, electrical, heating, and air-conditioning systems. We have had this service for several years and are well pleased with it. This review is for the plumbing inspection which was performed 1/2/18. The technician arrived on time and promptly performed the inspection. He provided a brief report of his work and suggestions for work that needed to be done.

As expected everything was fine, only needed a new filter. Daniel was very courteous and friendly and very professional !!!

I was surprised the work was finished within 2 hours, when I had the impression it would take all day.

Very disappointed given given prior "A" reviews on AL. Service tech showed up over an hour past their promised scheduled service window to inspect our broken gas fireplace. He stated that they did not have the particular part that required replacement but that they would order it and return the following week to repair it. Heard nothing back from the company the subsequent week, then I called back several times and the receptionist informed me that they would leave a message with the "service supervisor". Never heard back from them, so had to find another provider to do the job (after wasting 3 weeks waiting for Woodfin). A huge wast of time on my end; although, was not charged for the initial service call.

Matt called in plenty of time to let me know when he was on his way. He arrived right on time, even in snowy conditions. I needed something replaced, he explained it and replaced the part. Matt was very professional.

It went great. Brandon arrived at the end of the window they had given us. He stuck his bare hand into the disposal and carefully worked at it until he thought he had gotten it all. It worked just fine.

Very polite, cleaned up all debris leaving no mess. The appearance of the completed work is neat, tidy, and much cleaner looking than the old system. The water pipes and electrical wires are tucked away leaving a better appearance.

Very thorough, detailed recommendations, no scare tactics!

Woodfin did a good job. They come out the same day as i called and identified the problem. Once the part was in, they installed it the same day. I'm very happy with the work Brandon #311 did along with Woodfin.

Jesse and Cole were punctual, courteous and professional. Job went great.

Robert Brown the technician was wonderful, immediately found the problem and most kind. But getting help was terrible, I began calling around 5:00 AM, no help came until about 10:00 AM, and four phone calls, I have been a customer for over 20 years, terrible answering service, could not even locate my name, said they had a new computer system.

The service person was punctual and efficient. He was courteous and explained clearly what he was doing. He completed the worked within the estimated time for completion.

Abdul was very easy to talk to and answered any questions I had. He was professional and knew what he was doing.

Technicians were courteous, professional, communicative, and thorough, leaving the area as clean or cleaner than found. They had already retrieved the necessary parts to manage the repair and carried the proper equipment/tools on their truck so no time was lost. Very pleased Woodfin offered a solution to this problem within their realm of services and I did not have to search out a private plumber which may have taken days to weeks for an initial consult, much less a repair in such a timely manner.

Patrick, the Woodfin electrician who came to make the repair, arrived in the early part of the window Woodfin had given me to expect him. Patrick removed the front panel and showed me that the upper two screws had rusted through and failed. He said the contractor had secured the box with screws that had not been treated to resist rust. He and his assistant put the box back in place and replaced all four screws with galvanized screws that appeared to be slightly larger than the originals. He also added a screw at the top of the box. The process took about 30 minutes. I watched the entire process, and was completely satisfied.

Jeff arrived on time with a heads up phone call. Service done was clean and professional.

Quick response, professional, all systems working properly.

Adam was very courteous and thorough. He was respectful of our house and property. He recommended several enhancements that we are likely to have done in the coming months.