Wipe Me Down Mobile Detailing

Auto Detailing, Car Washes, Pressure Washing

About us

Wipe Me Down Mobile Detailing is a locally owned small business who's number 1 goal is customer satisfaction. We provide all the benefits of a stand alone auto detail shop, only we come to where ever you are. We are licensed and insured, use only the best products, and our detailers endure rigorous training all to ensure 100% customer satisfaction. We begin where your car wash ends! If you have a motorcycle, boat or RV, Wipe Me Down Mobile Detailing will take care of your needs!

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Auto Detailing- Waxing, Polishing, Carpet Shampooing, Upholstery Cleaning, Leather Conditioning, Headlight Restoration, & Engine Detailing.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-22 of 22 reviews

David R.
12/2016
5.0
auto detailing
  + -1 more
I asked Wipe Me Down to respond on a cold day, which he advised was not an issue. He was on time and communicated any issues that developed. His response was professional and I would hire him again.
Description of Work: Detailing my recently purchased used vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Anthony B.
07/2016
5.0
auto detailing
  + -1 more
I couldn't ask for better service. Very professional and prompt and kept me informed of what was going on the whole time.
Description of Work: Interior Detail for one SUV, exterior wash and wax on two SUVs. The interior of my SUV was covered in pethair. He was able to remove it and the inside looked new on my 5 year old vehicle. He was also able to work an exterior wash and wax on my other vehicle. Very happy with how it all turned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Judith G.
10/2015
5.0
auto detailing
  + -1 more
unknown
Description of Work: Inside detailing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Wipe Me Down Mobile Detailing
Thanks for your review!!!

Jacqueline G.
07/2015
5.0
auto detailing
  + -1 more
unknown
Description of Work: The outside wash and wax of my small RV was excellent. Since the service came to me, it was super easy and very quick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Wipe Me Down Mobile Detailing
You have a very beautiful RV. I'm glad I was able to make getting it cleaned quick and easy for you. Thanks a million for the review and I look forward to making it look like new again after your next road trip!

Lori C.
06/2015
1.0
auto detailing
  + -1 more
.
Description of Work: They never returned my call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Wipe Me Down Mobile Detailing
Please accept my most sincere apology. I took a short vacation in June and Im assuming thats when I missed your attempt to contact me. If you didnt receive a message stating that I was on vacation when you called, then more than likely my voicemail was full. I attempted to respond to all requests for service once I returned, buts its definitely possible that I missed your request. Once again, please accept my apology. Should you still require a detailing service, please feel free to contact me at 804.301.8755 and Ill be more than happy to offer you a discounted rate.

Hilary R.
06/2015
5.0
auto detailing
  + -1 more
Linwood (the owner) was was one of the most professional and customer focused businessmen I have encountered. He promptly returned my call requesting an appointment, worked me into his schedule on the same day I called, and spent over 3 hours thoroughly cleaning every last inch of my SUV. I would recommend Wipe Me Down to anyone without reservation. They are a great company to deal with.
Description of Work: I hired Wipe Me Down to perform the 'Silver Package' on my SUV. They made my vehicle look like new. They washed, waxed, and polished the exterior, conditioned the leather interior and shampooed the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Wipe Me Down Mobile Detailing
I sincerely appreciate that you took time out of your schedule to give such a detailed review of my services. It's our intention at Wipe Me Down to leave all of our customers with a lasting impression of professionalism and quality service. Even though we never leave a site without the customer being completely satisfied, its always rewarding when we've been assured of a job well done in the form of a customer's review. Thank you sincerely for your kind words.

Amy G.
06/2015
5.0
auto detailing
  + -1 more
unknown
Description of Work: Full detail of our SUV. Truly a fantastic job on a messy car. Would absolutely recommend and we plan to use again and again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$260

Response from Wipe Me Down Mobile Detailing
Thanks a million for your review! We specialize in making messy cars immaculate, so Im very pleased that we were able to satisfy your detailing needs and live up to our standards at the same time. Definitely looking forward to providing stellar service to you in the future.

Mary W.
04/2015
5.0
auto detailing, car washes
  + 0 more
It went great! I wanted to get my car and nice looking as possible in an effort to increase resale value. He did an AWESOME job. He came prepared with all the equipment he needed and took time to pay attention to detail. I was really impressed with how my car turned out. I "almost" didn't want to get rid of it. I will definitely being using this service again.
Description of Work: Cleaned and detailed my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Wipe Me Down Mobile Detailing
Thank you so much for your review. Your kind words are definitely appreciated. I'm delighted that you were pleased with the work that was performed and look forward to having the opportunity to giving you an "AWESOME" detail again.

Will J.
04/2015
5.0
auto detailing
  + -1 more
unknown
Description of Work: I got the platinum full detail after seeing so many good reviews on AL. They did a really good job. I couldn't be more satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Wipe Me Down Mobile Detailing
Thanks a million for your review!!!

Emily S.
04/2015
5.0
auto detailing
  + -1 more
We met as agreed at the right location. There was some delay incurred from the previous job but this was minimal and communicated in advance. The work was performed without incident. The job was scheduled late afternoon so of hot wrapped up after dark. The next day I got see the final result and it really exceeded expectations. This car had never looked this good ever. Linwood followed up with me the following day to ensure we were satisfied.
Description of Work: Provider detailed a car that had been sitting for two years under the platinum service which was full interior, exterior, and, engine area detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Response from Wipe Me Down Mobile Detailing
Thank you so much for your review!

LJ T.
03/2015
5.0
auto detailing, car washes
  + 0 more
Arrived on time and did an excellent job, particularly considering the price.
Description of Work: Exterior detail of Class B motorhome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Wipe Me Down Mobile Detailing
Thank you for your kind review. We try to keep a finger on the pulse of the market so that we will always provide excellent service at an excellent value. Your motorhome is beautiful and it was a pleasure detailing it for you.

Lois C.
12/2014
1.0
auto detailing
  + -1 more
.
Description of Work: Got moisture in door lock control. Door locks started malfunctioning. Cost $156.00 to repair. Plus $150.00 for the detailing. This ended up costing me $356.00 for car detailing? Really?

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$150

Response from Wipe Me Down Mobile Detailing
Instead of a response to this review, Ill simply post my communication with Angie's List regarding this incident and let you as the consumer form your own opinion. Below is the email that I sent to the Angie's List Business Center: I understand that there is a procedure by which angie's list will investigate a review and verify its accuracy. I would like to have this process started for the last review that my company received. The whole issue has wreaked of deception from the outset but only became blatantly apparent a week ago when the customer reported to her credit card company that the transaction between her and I, that was brokered through Angie's List, was fraudulent and not authorized by her. That situation has since been proven to be untrue and resolved. I have waited patiently for the customer to update her erroneous review of my company and the response she received to her issue. However its become clear to me that her intention was to defraud and defame my company from from the outset of her relationship with Wipe Me Down. The customer in question immediately and thoroughly inspected her vehicle after I detailed it and voiced to me that she was not only satisfied but pleased with the work that was performed. She drove her vehicle from one parking lot to another parking area closer to the entrance of the building she came from. I had to meet with the customer again before I left the premises because I discovered that I had not returned to her a cup holder insert. She made no mention of an issue with her door locks then. But later she did mention an issue to which I addressed and discussed with the customer and assumed we were on the same page. The customer agreed with the mechanic's diagnosis that there was no way to pinpoint an exact cause of her issue. We concluded that it would be fair for me to pay half of her expenses since moisture was a possible cause. Side Note:I am a professionally trained detailer who trains other professional detailers. Im sure she did not know this when she accused me of getting moisture in her door locks, but I teach classes on ways to detail thoroughly without harming sensitive electronics. Im insulted because its similar to attributing a rookie's mistake to a battle tested, seasoned veteran. Point being, I did not get moisture in her door locks. The interior of her vehicle was in a state of severe neglect, like the majority of vehicles that require the services of a highly recommended auto detail professional. There were soda, coffee and remnants of a number of other liquid explosions all over the interior. The customer admitted to me that she had just recently purchased the vehicle 'as-is', and had in turn inherited a filthy interior. It is my belief that she too inherited a door lock issue that she pawned off on me. I informed her that I would forward everything to the insurance company in an attempt have them cover the reimbursement. In the event that they did not cover it then I would just reimburse her out of pocket. While awaiting a response from the insurance company, the customer left the Angie's List review. Pretty much as soon as I noticed the review, I sent her $90 in good faith. I communicated with her via email, apologizing that she had experienced an issue at all, expressed to her that I understood her frustration and explained that I was under the impression that we were all on the same page that the process was moving in the right direction and on the way to being completely rectified. We even corresponded a few more times via email talking about family, the holidays and the flu-type illness that had been plaguing Richmond. Fast forward to January 15 when I see that the customer has reported that our transaction was fraudulent and that she had never authorized it. Even if she wants to give me all Fs on my Angie's List review, which she and I know is the furthest thing from the truth, so be it. Thats her opinion and I cant prove anything otherwise. However she has been caught committing credit card fraud by your own employees. She has been proven to say whatever it takes to attempt get what she wants, even if it means committing fraud. Is her word as a reviewer to be given any credit? ~~What I can prove is that I sent and she received $90 from me in reimbursement on December 27, 2015. Is responding to her review my only recourse for dealing with this situation or will Angie's List investigate further. Thanks for your time and understanding in dealing with this matter. Sincerely, Wipe Me Down Mobile Detailing Angie's List Response: Hello, I apologize for the delay. Unfortunately, since the work was completed on this job, there is no way for us to remove the review. The best thing you can do at this time is to reply to the review that was left and reach out to the member to see if she would be willing to change her review since you have worked with her in regards to this issue. Best Regards, xxxxxxx [Employee name removed] Advertising Account Manager Phone: xxx-[Employee phone number removed] xxxxxxx.[Employee email removed] 1030 E. Washington St. Indianapolis, IN 46202

frank G.
10/2014
5.0
auto detailing
  + -1 more
Provider was on time and did a top quality job.
Description of Work: Full detailing of 2 vehicles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Wipe Me Down Mobile Detailing
Thank you sincerely for your review. I strive to do top quality work each time I detail a vehicle. I am very pleased that I was able to uphold that standard with the vehicles that I service for you.

Maureen M.
10/2014
5.0
auto detailing
  + -1 more
unknown
Description of Work: Platinum Service. Total interior and exterior detailing. Wonderful job. Spent extra time and effort compounding out a spot that was worrisome to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Wipe Me Down Mobile Detailing
Thanks so much for the review!

Alexander W.
10/2014
5.0
auto detailing
  + -1 more
unknown
Description of Work: We had a Black Expedition EL washed, clay blocked, waxed and detailed both interior and engine. He spent 6 hours doing the work and did a fantastic job. Very professional and was responsive in his communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Wipe Me Down Mobile Detailing
Thanks so much for your patience and understanding. I really appreciate the review and Im definitely pleased that you were satisfied with my work. I love big trucks and seeing your Expedition EL was like love at first sight. Servicing it was pure pleasure.

Brenton S.
09/2014
5.0
auto detailing
  + -1 more
I called on a Sunday and set up an appointment for a couple hours later. He brought all his own equipment and didn't need power or water hookups. It took just under 3 hours to detail, with a helper, but it was time well spent. I was especially impressed with the interior detail where I can usually find at least a smudge, but it looks brand new. He even cleaned the car seats. Unfortunately my neighbor's sprinkler left water marks on it the next morning, but it is a quick fix. I would recommend him to my friends and use him again myself.
Description of Work: SUV Detailed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Wipe Me Down Mobile Detailing
Thanks a million for your review! The black paint on your Grand Cherokee was in near pristine condition; I can tell its well maintained. It was my pleasure making the interior look just as good as the exterior.

Dan P.
09/2014
5.0
auto detailing
  + -1 more
I have had mixed results from detail shops, especially with thoroughness in the interior. These guys did a great job, inside and out. They took an old 1987 car and made it look terrific
Description of Work: Auto detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from Wipe Me Down Mobile Detailing
Im glad that you're pleased with the work that was performed. Detailing your two vehicles was definitely a pleasure. Its very rare that Im graced with the opportunity to service a classic and its modern day counterpart at the same time. Sometimes I cant believe my job is to make beautiful cars even more beautiful...this was certainly one of those days!

Daniel M.
05/2014
5.0
auto detailing
  + -1 more
Linwood was very responsive when I contacted him to set up my detailing appointment. We had to cancel out initial appointment due to weather. However, he was very flexible in rescheduling for the following day. He arrived promptly and got right to work. I am very pleased with the results and would recommend Wipe Me Down to anyone. Their work is top notch.
Description of Work: Wipe Me Down did a full exterior detail on my car including a light finish correction and wax.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Wipe Me Down Mobile Detailing
Thanks for you review [member name removed]. You have a beautiful Infiniti, and Im pleased that you gave me the opportunity to help you keep it looking its best.

Ron C.
10/2013
1.0
auto detailing
  + -1 more
A complete ripoff - paid online. They called once and we could not make the requested schedule date. Never returned calls for our attempt to reschedule.
Description of Work: Nothing. Paid. No call back after reaching out through phone, email, facebook. A Complete Ripoff!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

Response from Wipe Me Down Mobile Detailing
[Member name removed], Allow me to offer my most sincere apology for your experience with Wipe Me Down Mobile Detailing if you can provide me with a receipt of your purchase, I'll be more than happy to issue a complete refund. As well as a complimentary service of your choice. We strive to provide 100% customer satisfaction at all times and it appalls me to learn that an issue of this nature has gone unresolved for this long. I have begun to research this incident to see how it could have been missed, especially since you stated that we received your payment. I have checked my online records, however, and cannot find a transaction with your name on it. My paid invoices all have completed work orders attached to them. I have no record of a dispute with PayPal, my card processing service at the time. And lastly, I have never offered a service that costs $175 on my website. Are you certain that it was Wipe Me Down Mobile Detailing, [hyperlink removed] - 804.301.8755, in Richmond, VA that you dealt with and not a company with a similar name? I know there are at least 2 detailing companies with a name that closely resembles my company's, that also have websites. Please contact me via phone(804.301.8755) text or email wipemedownva@gmail.com as I am eager to resolve this incident. Thanks.

Tim H.
08/2013
5.0
auto detailing
  + -1 more
We are trying to sell our used truck so we needed it cleaned very well. It has been used for work some, so it was quite dirty. He did a wonderful job.
Description of Work: Platinum package auto detailing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Wipe Me Down Mobile Detailing
Thanks a million for the review! I sincerely appreciate it. One of my main goals is to always provide 100% customer satisfaction. When I receive a review, its lets me know how close I am to reaching and maintaining that goal. Thanks again for the review and you business!

Sally O.
05/2013
5.0
auto detailing
  + -1 more
He showed up on time and completed detailing in 2 hours which I had requested since I was on a time schedule. Linwood is very professional and he did exactly what I asked him to do. I highly recommend him!
Description of Work: The reason it was so expensive for detailing my car I asked for a special wax to be applied on my car. He did a GREAT job and I would hire him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Wipe Me Down Mobile Detailing
Thank you so much for your review! Customers often times tell me how pleased they are with the service I provide, but it always pleasant to see that someone has taken the time from their schedule to leave me a review online. Thanks a million for your business and thanks again for your review! -Lynwood Johnson Owner Wipe Me Down Mobile Detailing www.WipeMeDownVA.com

Catherine C.
06/2012
5.0
auto detailing
  + -1 more
Desperately needed my Mustang cleaned since it had been a while since the last wash. Called up Wipe Me Down and the owner L. Johnson was able to get me an appointment immediately. He arrived very quickly and promptly got to work . When he finished my car looked simply amazing. The quality service I received definitely surpassed that of any job done by other detailers or even dealerships. I like that he paid extra attention to my wheels making sure they shined like a newly set diamond . And his prices cant be beat. A lot cheaper than other detailers I have used in the past.
Description of Work: Exterior auto detail

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Wipe Me Down Mobile Detailing
Thank you Member for the review! You have a really beautiful vehicle and I'm glad Wipe Me Down Mobile Detailing was able to help restore it to the showroom quality it deserves. Our goal is always 100% customer satisfaction , so when we see that a customer is pleased, it lets us know that we're still on the right path. Thanks again!

    Contact information

    9908 Kingussle Ln, Richmond, VA 23222

    www.WipedDown.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    Insured

    No License Required for Trade

    Trade License Number
    J07213002
    Trade License Locale
    Henrico County
    Trade License Authority
    Henrico County

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Detailing,
    Car Washes,
    Pressure Washing

    FAQ

    Wipe Me Down Mobile Detailing is currently rated 4.7 overall out of 5.

    Sunday: 9:00 AM - 7:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    Wipe Me Down Mobile Detailing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Wipe Me Down Mobile Detailing does not offer free project estimates.
    Yes, Wipe Me Down Mobile Detailing offers eco-friendly accreditations.
    Yes, Wipe Me Down Mobile Detailing offers a 10% senior discount.
    Yes, Wipe Me Down Mobile Detailing offers emergency services.
    Yes, Wipe Me Down Mobile Detailing offers warranties.
    Wipe Me Down Mobile Detailing offers the following services: Auto Detailing- Waxing, Polishing, Carpet Shampooing, Upholstery Cleaning, Leather Conditioning, Headlight Restoration, & Engine Detailing.

    Contact information

    9908 Kingussle Ln, Richmond, VA 23222

    www.WipedDown.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM