West Shore Home Richmond

The team of Bob, Nathan, Eric and Deshawn were very professional, friendly and customer focused. It was obvious they enjoyed working together and making this an excellent experience installing an excellent product.

Nathan and Bob came and did our front entry door and it just looks fantastic. I highly recommend these guys they do amazing work. Very friendly and professional :)

Nathan Bob Mike Matt John did a fantastic job windows look great and the clean up was just like they were never here

At first the install went a little rough but then Nathan Traylor came back to service the door, and oh my word does this door look amazing .

Nathan, Deshawn, John, Mike and Eric came and installed our windows and did a fantastic job, would recommend them highly

Nathan and the crew came out to install, our windows and they were timely and efficient with the install. The windows went in without issue and they repaired parts of our windows that had rotted. We would absolutely use West Shore Home again for any future remodeling needs. From start to finish, it was an easy process and all the individuals we worked with were kind and professional.

Nathan, Victoria, Mike, and Deshawn came and installed our front entry door. They are superb team with leadership of Nathan. We are very very happy with them and front door installed.

Nathan, Bob Deshawn, Mike and John did a great job on the doors

This review is a test review -nathan traylor

Responsive, professional & done with integrity. Nathan, Deshawn & Bob

Nathan Bob and Victoria came and installed three entry doors on our house. They were on time, cheerful, polite, and exhibited excellent service and craftsmanship. We would recommend them to anyone

Paris & Bryce did a great job, and I am very pleased with my new shower.

Nathan, Bob and Deshawn came and installed my two entry doors. They did a marvelous job! The crew was nice and experienced and did a very good job and I am very satisfied. They cleaned up before 1 pm and left

Nathan, Eric, Victoria,Deshawn, Ivan , Bob Dan and John came and did our windows and did an amazing job

we had a tub to shower conversion done and were very satisified with the job. The installers Paris and MONTE COULDNT HAVE BEEN NICER OR DONE BETTER WORK.THEY WERE VERY PROFESSIONAL AND WENT THE EXTRA MILE TO MAKE SURE THE JOB WAS TO OUR SATISFACTION. I RECOMMEND THESE GUYS HIGHLY AND WOULD REQUEST THEM IF I NEED MORE WORK DONE. WE WILL RECOMMEND WESTSHORE HOMES TO OUR FRIENDS AND NEIGHBORS. THANK YOU

Charlie was exceptionally knowledgeable about West Shore's bath/shower products. He confirmed it would be a great solution to the mystery of how my second-floor bathroom kept leaking into my living room every two years after the caulking got saturated and mildewed since 2/2016. Finally, I decided to bite the bullet and I contacted West Shore, knowing that simply replacing the bathtub wouldn't solve the leak. West Shore wouldn't try to re-open my ceiling again. Instead, they removed the tub and tiles and grouting on the walls. Everything was clear. There was mildew, rotted wood, AND an old leaking pipe from the shower head down to the valve diverter from between the shower and the faucet for the bath. The team was amazing. I had asked Jake, the lead, to let me know if, when the plumbing was exposed, he found what caused the leak. He was able to explain in simple terms how water would only splatter if someone was taking a shower. Together Jake and Sean finished the installation, and to very stringent standards. It was done in 1 day and I have been very pleased with the West Shore product and installation. I love the warranty, too.

Charlie was exceptionally knowledgeable about West Shore's bath/shower products. He confirmed it would be a great solution to the mystery of how my second-floor bathroom kept leaking into my living room every two years after the caulking got saturated and mildewed since 2/2016. Finally, I decided to bite the bullet and I contacted West Shore, knowing that simply replacing the bathtub wouldn't solve the leak. West Shore wouldn't try to re-open my ceiling again. Instead, they removed the tub and tiles and grouting on the walls. Everything was clear. There was mildew, rotted wood, AND an old leaking pipe from the shower head down to the valve diverter from between the shower and the faucet for the bath. The team was amazing. I had asked Jake, the lead, to let me know if, when the plumbing was exposed, he found what caused the leak. He was able to explain in simple terms how water would only splatter if someone was taking a shower. Together Jake and Sean finished the installation, and to very stringent standards. It was done in 1 day and I have been very pleased with the West Shore product and installation. I love the warranty, too.

Nathan Dan Ivan Vitoria Eric Bob and deashawn came and installed our doors and windows and they did everything very well and did a walk around with us at the end to make sure the quality of everything was excellent

From the sale appointment was pleasant, professional, and very informative. The project team did a beautiful job on converting the tub into a walk-in shower. Our house is old. They were very respectful to us and the property, The team kept the project very clean. This was for my parents who are in their 80's and this was very needed. I really appreciate the attention to detail and functionality in the project by Chanell the sales associate and project team Paris and Jesse.

Nathan Traylor and Victoria Jones did a fantastic job on our front entry door. Great personality, friendly customer service and polite! Would 100% recommend them.

Nathan Traylor, Bob Keifer, and Victoria Jones did an absolutely wonderful job on my window replacements! They went the extra mile and made sure we felt great about the work. They were kind and respectful and very efficient. Highly recommend this team!

Nathan Traylor, Victoria Jones, and Deshawn Washington came and did our front entry door and storm door, From the time they showed up until they left they were considerate and polite. The work they performed was A+ quality. I would whole heartedly recommend them to anyone.

Thank you Nathan Traylor, Deshawn and Victoria for an amazing install! Slept through most of the install they did a good job and I woke up and they had the thing mostly done

Eric Hardy and DeShawn did an excellent job installing my new door. Would use this service again. Bob Gomer