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Tech Master

Computer Repair

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

Joanne B.
07/2014
5.0
computer repair
  + -1 more
I've used this company before and have known the owner (Chris Shaw) for a number of years. After a severe thunderstorm resulted in a fried DSL modem, alarm system, phone line, computer, DVD player and ROKU, I called Chris to make an appointment to see if my computer could be fixed. I received an appointment for the next day and he arrived promptly with tools and supplies to test my machine. He brought, for example, power supplies to see if that was the only damage. After a thorough exam he pronounced my computer to be deceased. He took the hard drive out of the machine and took it with him to retrieve the data. I ordered a new computer that day and when it arrived called Chris again to make an appointment to restore the data to the new computer. He again arrived on time and I was able to get an appointment promptly (called on a Fri so it was Monday before he came.) He checked the new computer over, opened it up, attached the old drive to it and offloaded all the data onto the new machine. He also had given me excellent advice to protect my electronics in future so I also ordered new UPSs with AVR as I live in the country and need to protect against voltage spikes. My new computer is working great and all my data is here (just FYI, I also back up my computers to the clouds with Backblaze but, thanks to Verizon SLOW DSL, it'd take months to get all my data from the old machine to the new one that way.) I highly recommend Chris and Tech Master as he is experienced, trustworthy, personable and competant. It's reassuring to have someone I know and trust to rely on when computer issues arise.
Description of Work: Ran through complete diagnostics on a computer that had been damaged by a power surge due to lightning, which was unsalvagable. Recovered the data from its hard drive then restored the data to a new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

    Contact information

    5405 Patterson Ave, Richmond, VA 23226

    http://www.tech-master.net/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Tech Master is currently rated 5 overall out of 5.
    No, Tech Master does not offer free project estimates.
    No, Tech Master does not offer eco-friendly accreditations.
    No, Tech Master does not offer a senior discount.
    No, Tech Master does not offer emergency services.
    No, Tech Master does not offer warranties.

    Contact information

    5405 Patterson Ave, Richmond, VA 23226

    http://www.tech-master.net/