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Shogun Services LLC

Heating and Air Conditioning, Plumbing, Electrical,

About us

Shogun Services is a local family owned and operated service company with 40+ years of experience in HVAC repair , plumbing repair and electrical repair and install. We proudly service the communities of Richmond VA, Chesterfield VA, Colonial Heights VA, Dinwiddie VA, Henrico VA, Prince George VA and surrounding areas. We are dedicated to providing our customers with the highest quality at unmatched prices in the industry. Our highly trained technicians are licensed, insured, and fully capable of handling all of your Air Conditioning, Heating, Furnace, electrical, plumbing repair and installation needs. We take pride in providing the best customer service possible and strive for 100% customer satisfaction.

Business highlights

12 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Highly Skilled HVAC Installation, Water Heater Installation, Plumbing Installation and Replacement and much much more

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
3%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 30 reviews

Tim M.
03/2018
5.0
heating & air conditioning/hvac, electrician, home inspection, lighting, plumbing, pool cleaners, water heater repair, ceiling fans, drain cleaning, outdoor lighting, generator service
  + 9 more
My heat pump wasn't working, they came out and got it running. Highly recommended.
Description of Work: Fixed my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim M.
03/2018
5.0
electrician, lighting, ceiling fans, heating & air conditioning/hvac, home inspection, plumbing, pool cleaners, water heater repair, drain cleaning, outdoor lighting, generator service
  + 9 more
Had Shogun install some new light fixtures. Great as always.
Description of Work: Installed ceiling fan and lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim M.
03/2018
5.0
electrician, heating & air conditioning/hvac, lighting, plumbing, water heater repair, ceiling fans, drain cleaning
  + 5 more
Great, they came out on one of the coldest days of the year and repaired my busted water line
Description of Work: Busted water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura L P.
01/2017
5.0
electrician, heating & air conditioning/hvac, lighting, plumbing
  + 2 more
Each time, Ridge calls back the same day and schedules an appointment as appropriate. We have joined his subscription service at $60 per month and are very pleased with the value.
Description of Work: Ridge has done plumbing, electrical, and HVAC work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Fidel A.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Went great. Fixed my heating issue, no problem with the heating system since then.
Description of Work: Excellent company, had a great experience with the gentleman that came out to service my HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Emily R.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Yet again another great experience with Shogun. I will never use another contractor
Description of Work: Fixed my Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Emily R.
12/2016
5.0
electrician, heating & air conditioning/hvac, home inspection, lighting, plumbing, water heater repair, ceiling fans
  + 5 more
Great service as usual
Description of Work: Installed a new ceiling fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry L.
11/2016
1.0
heating & air conditioning/hvac
  + -1 more
The plumber was very messy and overcharged us
Description of Work: Toilets fixed and unclogged

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0


Neva M.
11/2016
5.0
plumbing
  + -1 more
Remarkably well. Ridge was prompt, thorough and did an excellent job. It was of course more complicated than initially expected. Ridge went above and beyond, calling the water distillation distributor to ask questions and to make sure we had all the parts. And since it was his first time installing he had to read the manual and talk with the company, which he did. However for the drainage of extremely hot water there wasnt a part made by the company so Ridge designed the part had it made and took care of everything. I was incredibly impressed with the above and beyond service I received and how proactive, thoughtful and smart Ridge is. He even said any problems he would come back and work it out. So far no problems. Just a job exceptionally well done.
Description of Work: I needed to have a residential water distillation system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jasper B.
11/2016
5.0
electrician
  + -1 more
Purchased a coupon from Angie's List for a HVAC, Electrical or Plumbing Service call. Waited about a week and no one called to schedule service. I called and was able to schedule an appointment within a few days. Ridge showed up analyzed and resolved the electrical issue. Asked me to run the dishwasher to make sure everything was working. Very professional and knowledgeable
Description of Work: Dishwasher stopped working and the Dishwasher repairman said I had an electrical issue. Needed to analyze and repair the electrical problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Carol H.
10/2016
5.0
plumbing
  + -1 more
.
Description of Work: I used Shogun last time. They changed out a toilet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen C.
08/2016
4.0
heating & air conditioning/hvac
  + -1 more
Fine. I just thought it should've been cheaper since I paid the $49 for $100 worth of service and still had to pay $119. Otherwise, he did a great job.
Description of Work: Had a leak where the water main meets the house.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Carol H.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .....
Rating CategoryRating out of 5
Yes, I recommend this pro

Teresa D.
07/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5

Douglas S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired various minor but annoying problems around the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elizabeth T.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He fixed something in each of my toilets. Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gale M.
06/2016
5.0
ceiling fans
  + -1 more
unknown
Description of Work: I bought a 1/2 price coupon from you for their services. He contacted me, set up the time, was punctual, installed the faucet. I am very happy with Shogun Services. I can recommend tham!
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara C.
03/2016
5.0
electrician
  + -1 more
Late but called twice to inform us. Very polite, explained problem and solution.
Description of Work: Electrical troubleshooting and fixing identified problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Michael A.
03/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mr. Chambers arrived at the appointed time, tools in hand ready to work. Job was finished after about thirty minutes. Mr. Chambers was professional and respectful. I definitely would hire Shogun Services LLC again. I did speak to Mr. Chambers about future jobs with Shogun.
Description of Work: Replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith M.
03/2016
5.0
plumbing, water heater repair
  + 0 more
I'm absolutely pleased with the service of Shogun LLC. Conducted a thorough diagnostic examination of the hot water heater. Gave me the comparative prices for both repairs vs. replacement. I made the decision to repair the unit. Will use the service again as needed for the rental property.
Description of Work: Repair a hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard W.
03/2016
5.0
heating & air conditioning/hvac, electrician, lighting
  + 1 more
Service was great. Mr. Chambers was there around the time he designated to me over the phone. He worked efficiently and informed me of anything that had to be done out of the ordinary or that was not previously discussed. When he finished he cleaned up all the mess and reviewed the job with me.
Description of Work: Updated light fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brandon T.
02/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
On time. Professional. All parts necessary to complete job on hand. Courteous and helpful. Quick to finish job correctly
Description of Work: Replaced the capacitor in my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith M.
02/2016
5.0
home inspection, electrician, heating & air conditioning/hvac, plumbing
  + 2 more
They were very sharp, it was obvious they knew what they were doing. Very professional.
Description of Work: They did a check up of my electrical system, plumbing, and the HVAC. They concentrated on the electrical system. Estimate was very competitive. Order the parts and will install next week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Emily R.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very professional and clean, very satisfied with whole experience.
Description of Work: Fixed plumbing leak and replaced my garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

richard P.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very good service, very professional and very good price
Description of Work: Heating system repairs and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230
    • 1(current)
    • 2

Contact information

2920 W Broad St F26, Richmond, VA 23230

https://shogunservices.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Lighting,
Ceiling Fans,
Water Heaters,
Home inspection,
Drain Cleaning,
Generator,
Landscaping - Lighting,
Pool and Spa Service

FAQ

Shogun Services LLC is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Shogun Services LLC accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Shogun Services LLC offers free project estimates.
No, Shogun Services LLC does not offer eco-friendly accreditations.
No, Shogun Services LLC does not offer a senior discount.
Yes, Shogun Services LLC offers emergency services.
Yes, Shogun Services LLC offers warranties.
Shogun Services LLC offers the following services: Highly Skilled HVAC Installation, Water Heater Installation, Plumbing Installation and Replacement and much much more

Contact information

2920 W Broad St F26, Richmond, VA 23230

https://shogunservices.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM