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Richmond Decorating Center

Carpet Sales and Installation, Hardwood Flooring Sales and Installation, Ceramic Tile,

About us

40-50 employees. Uses subs for installation of flooring, cabinetry, & countertops. Additional names: Energen of Virginia Inc.

Business highlights

48 years of trusted experience

Services we offer

Blinds, cabinets, carpet, ceramic tile, countertops, draperies, vinyl, wallpaper, and wood floor sales and installation.

Services we don't offer

Refinishing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.425 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
12%
3
4%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-25 of 25 reviews

jordan S.
06/2022
1.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
Richmond Decorating Center 7 reviews Claimed Carpeting, Flooring, Shades & Blinds Open9:00 AM - 7:00 PM Photos & videos See all 7 photos Photo of Richmond Decorating Center - Glen Allen, VA, US. Photo of Richmond Decorating Center - Glen Allen, VA, US. Photo of Richmond Decorating Center - Glen Allen, VA, US. Photo of Richmond Decorating Center - Glen Allen, VA, US. Photo of Richmond Decorating Center - Glen Allen, VA, US. Photo of Richmond Decorating Center - Glen Allen, VA, US. Photo of Richmond Decorating Center - Glen Allen, VA, US. You Might Also Consider Sponsored BNW Builders 4.3 miles away from Richmond Decorating Center Cheryl F. said"They sided my 1950s tri-level, going from aluminum siding to a vinyl siding in 2011. The job exceeded my expectations and the house looks like a new house. Hurricane Irene hit Richmond in the middle of my job. They secured the site,…"read more in Windows Installation Binswanger Glass 1.3 miles away from Richmond Decorating Center Rich G. said"Came in to have a mirror installed in a custom frame for a bathroom. They thankfully alerted me that my frame had to be stained on the inside a bit more than it had been, otherwise it would show once a mirror was installed. So glad…"read more in Glass & Mirrors Budget Blinds serving Glen Allen Z T. said"Update to my previous review. We were finally able to reconnect with Budget Blinds and after some very tense conversations come to a tentative agreement. We were pleased with the attentiveness, updates and commitment follow through…"read more in Shades & Blinds About the Business Richmond Decorating has been Virginia's one-stop shop for all your home decorating needs since 1977. We have everything you need for your home's interior under one roof! We participated in ABC's Extreme Home makeover in December of 2007. Let our staff of fashion design oriented prof… Location & Hours Map 10834 W Broad St Glen Allen, VA 23060 Mon 9:00 AM - 7:00 PM Tue 9:00 AM - 7:00 PM Wed 9:00 AM - 7:00 PM Thu 9:00 AM - 7:00 PM Open now Fri 9:00 AM - 7:00 PM Sat 9:00 AM - 5:00 PM Sun 12:00 PM - 4:00 PM Edit business info Amenities and More Accepts Credit Cards Ask the Community Ask a question Yelp users haven’t asked any questions yet about Richmond Decorating Center. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Search within reviews Search within reviews Yelp Sort Username Location 00 Start your review of Richmond Decorating Center. Mariyam S.Elite 2022 Houston, TX 877117 8/29/2020 Recently placed an order for automated roller shades. I am working with Robin and so far it's been a pleasant experience. She came in to take measurements and then had some options laid out for me to choose from at her office. Robin also gave suggestions on what colors would match our area. I took some fabric samples home and made the final decision. The order is now placed and will update the review when installation is complete. Jordan And Tara S. San Francisco, CA 01 5/27/2022 Where do I begin. We had a new home built and finished in May of 2021. On the day of closing, I noticed that our hardwood floors in our downstairs were lifting and curling. I also noticed that the tile work didn't look great and they hung one tile in the dead center of our master bath shower with a big stain rust stain on it. The upstairs bathroom has subway tile in it and even though there is a box of extra tiles, again they hung tiles that were marked up. Finally fast forward to a year of going back and forth to try to get this addressed and the floors have been replaced. During the replacement, they found an air vent that they had covered up by accident when they put the initial floor down. Even though just a year ago they knew the number of boxes of flooring they needed, they were short a box and had to come back. They came to replace the tile that was damaged in the showers and in our master bath replaced the grey tile that was on the wall with a tan tile, so now we have a tan tile in the middle of a grey wall. Needless to say, given the year of constant inconveniences, fighting, and complete lack of attention to detail I can't recommend that anyone use them, in fact I'd recommend the complete opposite. Their owner is a nice guy but that only takes you so far when your subs keep making mistake after mistake. I will update this review after I have my hvac checked to make sure that the back pressure from the covered vent didn't damage anything.
Description of Work: Flooring, tiles, cabinets

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Jennifer H.
06/2017
5.0
carpet installation
  + -1 more
Jennifer was fantastic to work with.- always helpful and responsive.
Description of Work: Custom area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Carolyn S.
10/2015
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Georgia B.
04/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: The salesman was very knowledgeable and helpful. The installers were punctual and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Charlotte S.
12/2014
1.0
carpet installation, ceramic tile, countertops, flooring contractor
  + 2 more
Carpet installer left pieces of broken carpet knife (i.e. VERY sharp razor blade) in carpet. We were very lucky to find them before someone got cut badly. Installer was abusive and confrontational. Counter top install was terrible. The pieces didn't fit so the installer sanded/filed them down in the kitichen leaving a layer of granite dust all over the place. The floor installer left with the seam between the kitchen tile and the adjoining floors (dining room, hall and family room) with nothing covering the space and a differential of about 1/2 inch between the surfaces. This made for a very hazzardous trip point. They did ultimately fix that but refused to fix two other problems that we are now stuck with. Buyer beware. When a store uses subcontractors to do the actual work, the store is only as good as the subs. This store uses very poor sub contractors and does not stand behind the work done. In our opinion the store is not trustworthy. We would never, ever do business with this store again.
Description of Work: Installed new carpet in family room and hall. Installed new countertop and floor in kitchen.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$9,000

Joann L.
12/2014
5.0
custom cabinets
  + -1 more
I had a wonderful experience with them. They offer interest free financing. That's how I afforded my cabinets. They were good, courteous and thorough and I have no complaints. Their prices were in range with other companies.
Description of Work: They installed my new cabinets. We already had the old ones taken out, and they just had to do the installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Beth S.
11/2014
2.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Still calling and trying to get resolution regarding tile floor that is not like promised.
Description of Work: Took all summer to replace floors and eventually had to find our own wood and installer. They did carpet OK. Tile in kitchen is awful and the grout immediately turned dark even though we were told it would not stain.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$15,000

Brown P.
10/2014
5.0
carpet installation
  + -1 more
Did very good job, on schedule, priced competitively, will use again.
Description of Work: Replaced counter top in a rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steve W.
09/2014
5.0
custom cabinets, carpet installation, countertops, hardwood floor, remodeling
  + 3 more
It went very well. The general relationship with them was very pleasant.
Description of Work: They installed carpet, cabinet, hardwood flooring, and granite in my new house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Daniela M.
07/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Got kitchen cabinets, countertops and flooring including installation |All was on time as scheduled, little issues after installation, but no problems getting them to fix in a timely manner |Overall, glad we chose them!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Joann L.
05/2014
5.0
home remodeling
  + -1 more
They promised the delivery date, it got delivered, the installed in one day, and were out. That fit me. For me the price was reasonable. They offer interest free financing and to me that's a bonus. I've used them in the past so I would use them again.
Description of Work: Cabinets installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren D.
02/2014
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
There were many delays and installers who did not come when scheduled etc. The carpet installers did do an excellent job. And we were very happy with them. But we had some misunderstanding with the guys who did the 1/4 round finishing on the other floors. And it was never properly finished. The price for the services were very high. We should have shopped around a bit more. For what we paid we could have had quartz or something. Then they sent us an bill for an extra amount. I just was not impressed.
Description of Work: They installed vinyl flooring in the kitchen, laundry room, 3 bathrooms and entry ways/hallway. Also laminate counter tops in kitchen and main bath. As well as two rooms of wall to wall carpet in basement.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$15,000

CHRIS S.
12/2013
5.0
carpet installation
  + -1 more
They installed new carpet throughout the whole house we bought. I was most pleased that they worked with us and our closing date and move in date. They made sure the carpet was available and did not have to wait to have it manufactured. We were able to have the carpet installed with no furniture in the house.
Description of Work: Richmond Decorating installed our carpet in the home we just bought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally O.
05/2013
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
Very well and I would highly recommend them a vase amount of inventory to chose from and they take their time with you.
Description of Work: Provided new cabinets for kitchen and and two bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Christopher W.
04/2013
5.0
ceramic tile, countertops
  + 0 more
It was a good experience. They have a nice showroom and were able to provide samples of all the materials to choose from. I found their advice helpful in making final selections. They came out and measured and then provided a very reasonable estimate. The tile installer was particularly impressive. They directed us to a couple of different granite suppliers to select a slab for the counters, and the process was very smooth. Of course it is always a little tough being without your kitchen for a few days while the work is being done. The tile took a little longer than expected. They originally felt they could lay the tile over the vinyl using a special membrane that was supposed to harden over the vinyl to create a suitable surface for laying tile. They explained this process would save significantly on installation cost. When the membrane didn't cure properly and they had to resort to removing it, and the existing vinyl, and then laying conventional cement board down and so forth, they didn't charge us for the additional labor. We did have a leak in the sink drain the day after installation and they sent a plumber out immediately to fix it. We are enjoying the new kitchen and would definitely use them again.
Description of Work: Richmond Decorating Center replaced our kitchen laminate countertops with granite, installed a new kitchen sink, replaced our vinyl flooring with porcelain tile, and installed a tile backsplash behind the countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

William L.
02/2013
5.0
hardwood floor
  + -1 more
They've always been great. They've always done what they said they're gonna do and quality product. There is nothing I didn't like. They are very responsive. I feel they are real honest and they have high-quality contractors doing the work. We're gonna get some blinds put in and they're gonna do that.
Description of Work: Richmond Decorating Center put a laminate floor in a new room of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

LINDA M.
02/2013
3.0
carpet installation
  + -1 more
I decided to find another company.
Description of Work: Tom Reynolds at Richmond Decorating Center is very friendly, but after the measurement, wouldn't tell me how many square feet or square yards my project involved. I guess that was so I couldn't call someone else and say, "I have 1500 square feet, what would your approximate cost be", or so I couldn't figure out what Richmond Decorating was charging me per square foot. He even put his hands over a piece of paper (my estimate?) when I walked into his office. I decided to go elsewhere because of this.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Trudy H.
08/2012
5.0
carpet installation, home remodeling
  + 0 more
They did what they said they were going to do and there were no hidden costs. We were very happy with thier work.
Description of Work: They redid our bathroom and laid carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Karen C.
07/2012
5.0
ceramic tile, countertops, home remodeling
  + 1 more
They were a class act all the way through. I cannot imagine getting any better service.
Description of Work: They put new flooring in the kitchen, installed granite countertops and a new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

giovanni H.
09/2011
4.0
custom cabinets, woodworking, cabinet refacing
  + 1 more
we are not done yet ...
Description of Work: rich of richmond decorating is right on time .. if you do not want to shop around ...i.e. have custom cabinets done ,,he is your man .. very easy to work with ,,,remember a cabinet is just a box and they are ridculiosy expensive ,,,give him a little big of your time ...he is a good man ... giovanni

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$17,000

William L.
08/2011
5.0
ceramic tile, countertops, hardwood floor, remodeling, woodworking
  + 3 more
They renovated the bottom of my house, kitchen, bathroom, laundry room, and laid the hardwood floor. They even did plumbing. They were extremely personable and extremely concerned about the quality of the work. We had a couple of questions about the work and they gave satisfactory answers. They were extremely helpful in coordinating the whole project.
Description of Work: I used the services of Richmond Decorating Center for remodeling my house. I last used them in March 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

08/2006
4.0
carpet installation
  + -1 more
The carpet was decent quality and has held up very well. They hauled away the old carpet and what was neat was they vacuumed the floor before putting the new carpet down. They were very thorough and made sure it was done right. We have used them in the past and we are consistently pleased.
Description of Work: They put new carpet in my 20x12 sun porch to replace the old carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

ELIZABETH W.
08/2006
5.0
carpet installation, hardwood floor
  + 0 more
They moved the furniture out of the way and put it back when they were finished. They also would lay the carpet in the room and let me see it first to see what it would look like and if I wanted it there. Their service was awesome. I was very pleased with their services.
Description of Work: They installed new carpet throughout my house and also installed hardwood floors for me. It was about 2600 square feet of flooring they put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

07/2006
5.0
flooring contractor
  + -1 more
This was one of two companies that I had hired to do this kind of flooring and I cannot remember which one charged what amount. Out of the two companies, I thought they were both cheaply priced. Everything turned out great. The flooring looks great and I have no complaints with them at all.
Description of Work: They installed linoleum flooring in the bathroom of my three bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2006
5.0
carpet installation
  + -1 more
Richmond Decorative Carpets impressed me how they cleaned up behind themselves. They called before they came out. I felt comfortable having them in my home. I was very satisfied with the work they did. They answered all of my questions and made sure I understood what work was being done.
Description of Work: They installed carpet in one room and our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    6305 Hull Street Rd, Richmond, VA 23224

    richmond.abbeycarpet.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Cabinet Making,
    Finished Carpentry and Woodworking,
    Cabinet Refacing and Refinishing,
    Window Treatments,
    Wallpaper

    FAQ

    Richmond Decorating Center is currently rated 4.4 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Richmond Decorating Center accepts the following forms of payment: Check
    Yes, Richmond Decorating Center offers free project estimates.
    No, Richmond Decorating Center does not offer eco-friendly accreditations.
    No, Richmond Decorating Center does not offer a senior discount.
    No, Richmond Decorating Center does not offer emergency services.
    Yes, Richmond Decorating Center offers warranties.
    Richmond Decorating Center offers the following services: Blinds, cabinets, carpet, ceramic tile, countertops, draperies, vinyl, wallpaper, and wood floor sales and installation.
    Refinishing.

    Contact information

    6305 Hull Street Rd, Richmond, VA 23224

    richmond.abbeycarpet.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM