This is a company to avoid at all costs. The salesman is deceitful and dishonest. I was foolish enough to give them a 50% deposit, and was promised the work would start within 7-8 days. After many phone calls, 60 days later they finally came out. The work was shabby and not done according to our contract. One member of the work crew actually told me this was the best they could do. After having my deposit for 60 days, they demanded final payment immediately after the work was completed. When I pointed out the defects, they asked me to pay additional monies and THEN they would come back out and fix the defects. I refused, and I have not seen or heard from them since. As pointed out in one other review, their contract fraudulently represents that they are a member of the BBB.
Description of Work: I contracted with this company to enhance an existing screened in porch. The doors were out of alignment, the vinyl siding had warped in several places, and I asked for the existing screen to be replaced with heavy duty screening.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Thomas S.
10/2011
1.0
decks
+ -1 more
Didn't show up for appointment and didn't call before or after.
Description of Work: Appointment was made almost a week in advance. Company didn't show up for scheduled appointment and did not call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jenny M.
09/2011
3.0
siding, replacement windows
+ 0 more
It was fine, but there were a few issues unanswered. The bottom sash needed to be replaced due to a poor job and I have been calling them for months, but they haven’t responded. They quality of their product was good, but not responsive. I will not use their services in future.
Description of Work: I used the services of Richline Windows and Siding LLC for windows and siding,
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Service Categories
Decks and Porches,
Windows,
Siding,
Doors,
Roofing
FAQ
RICHLINE WINDOWS & SIDING LLC is currently rated 1.9 overall out of 5.
No, RICHLINE WINDOWS & SIDING LLC does not offer free project estimates.
No, RICHLINE WINDOWS & SIDING LLC does not offer eco-friendly accreditations.
No, RICHLINE WINDOWS & SIDING LLC does not offer a senior discount.
No, RICHLINE WINDOWS & SIDING LLC does not offer emergency services.
No, RICHLINE WINDOWS & SIDING LLC does not offer warranties.