Professional Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work.As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!

Business highlights

Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Appliance repair

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-25 of 39 reviews

Tom B.
07/2024
5.0
small appliance repair
  + -1 more
Excellent job. Knew exactly how to do the work. Quick and very friendly.
Description of Work: Replaced drain pump and rubber door boot on Samsung Front Loader washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455.8

Jon D.
06/2024
5.0
appliance repair
  + -1 more
Great work. Professional thorough and quick
Description of Work: Dryer died. Technician was able to diagnose and repair in short amount of time. Also cleaned lint buildup out of enclosure. Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263.94

doug F.
04/2024
5.0
appliance repair
  + -1 more
Came in. Quoted a price. Fixed the dryer at the price quoted. Excellent
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristina J.
03/2024
5.0
appliance repair
  + -1 more
They did a great. David was polite and informative about the work needed done. David was very wonderful to work with. Would definitely hire them again.
Description of Work: Transformer for oven replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

Ariva D.
12/2023
5.0
appliance repair, small appliance repair
  + 0 more
David was on time and efficient. He obtained the part same-day and made time to come back and make the repair before the holidays.
Description of Work: range repair
Rating CategoryRating out of 5
Yes, I recommend this pro

chistine M.
11/2023
5.0
appliance repair
  + -1 more
Great! David was timely, professional and working perfectly! Would hire again.
Description of Work: dishwasher repair
Rating CategoryRating out of 5
Yes, I recommend this pro

marsha R.
11/2023
1.0
appliance repair
  + -1 more
I needed a pro to figure out what was wrong with my ice maker. They called and made an appt. A friend happened to come by and take a look to tell me I had to replace the ice maker. I canceled my appt. until I could get my new maker in (didn't want them to make a trip for nothing). When I received it, I tried to reschedule. THEY WOULDN'T EVEN RESPOND. THESE PEOPLE ARE UNPROFESSIONAL AND NOT WORTH YOUR TIME. They will FREEZE YOU OUT if you have to reschedule for any reason....DON'T BOTHER WORKINT WITH THEM unless you NEVER have a change in circumstance. They will read your text messages and NOT RESPOND. They are a bunch of bratty kids!!
Description of Work: New Ice maker installed.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Professional Appliance Repair
I have not received any message from you I have a problem in the system a question you tried to call because the calls do go directly sometimes Google sends a different number that is why the messages do not fall many times Sorry I couldn't help you

Bill G.
09/2023
5.0
dryer vent cleaning
  + -1 more
Very fair quote, quick scheduling, prompt with a call ahead, very clean and professional, and took care of my dryer vent. Would definitely call again if needed
Description of Work: Dryer Vent Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

BARBARA L.
07/2023
5.0
appliance repair
  + -1 more
Excellent service. Fixed my refrigerator in an hour. Very prompt and courteous
Description of Work: Repair refrigerator computer board.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$593.6

Cindy G.
07/2023
5.0
small appliance repair
  + -1 more
It was quick convenient and well done!
Description of Work: Installation of a microwave and removal of the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Ashley V.
05/2023
5.0
appliance repair
  + -1 more
I cannot recommend these guys enough! Friday night we found out our oven wasn’t heating. I did a little Angie’s List search and found them. They called me right away, were here Monday for diagnostics, and came back today for repairs. Super nice guys and very reasonable!
Description of Work: range repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur B.
04/2023
4.0
appliance repair
  + -1 more
They did a good repair job. They would not work with our home warranty company (submit diagnosis, repair proposal etc), so that cost us and wasted our coverage.
Description of Work: Washer/dryer repair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$400

Response from Professional Appliance Repair
From the beginning we told you that we don’t work with warranty company’s.

Margaret S.
04/2023
5.0
dryer vent cleaning
  + -1 more
First, I received a prompt phone call (on a weekend) within the hour after I set up the project in Angi and requested a quote. He asked me a few questions and offered me an appointment on the following Monday (2 days later). I texted some photos of the vent so he could bring the right ladder. He called me 30 minutes before arrival and was completely done within an hour. He also took video of what he found in the vent - it was packed full of lint. Finally, he asked me to step back and watch as he made the final blowout - a big cloud of dust burst from the vent and blew looser lint all over the yard below. I’m so glad I had this work done - it had been put off far too long. He was professional and courteous, and had all the right tools. I would definitely recommend this company again, and David Castro in particular.
Description of Work: Dryer vent cleaning, second floor, had not been done in a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Professional Appliance Repair
Thank you [Member Name Removed], we appreciate your comment.

Austin C.
03/2023
5.0
appliance repair
  + -1 more
They diagnosed and fixed the problem in under 90 minutes. Money well spent.
Description of Work: dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Kristin C.
03/2023
5.0
appliance repair
  + -1 more
Perfect! They came out quickly, completed, repair, professionally, and were courteous.
Description of Work: Repair dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anthony H.
02/2023
5.0
appliance repair
  + -1 more
Great work! Very good communication and did thorough diagnostics before starting repairs.
Description of Work: Repair refrigerator water dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Doris H.
02/2023
5.0
appliance repair, small appliance repair
  + 0 more
Very happy with service and how they were able to come the next day after I stated my problem. Would definitely recommend.
Description of Work: Microwave door switch
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony H.
02/2023
5.0
appliance repair
  + -1 more
Repair was great! The technician did great work and was able to make the repair on the spot. I feel like the repair cost was very fair and did a thorough diagnosis before estimating the repair cost.
Description of Work: Refrigerator repair- water dispenser
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick K.
02/2023
5.0
dryer vent cleaning
  + -1 more
David and his son Jose did an excellent job and I am very satisfied with there work.
Description of Work: dryer vent cleaning and repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy C.
12/2022
5.0
appliance repair
  + -1 more
My dishwasher suddenly wouldn’t start. I called several places which said it would be 1-2 weeks before they could come. I contacted Angi and Professional Appliance Repair called right away and said he could come the next day. David arrived with the proper control panel, since I had given him the model number before he arrived. He had it up and running again in no time. He’s a really nice, very professional young man who I will definitely call again.
Description of Work: GE dishwasher repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Professional Appliance Repair
Thank you [Member Name Removed] we appreciate your comment

Julian J Y.
11/2022
5.0
appliance repair
  + -1 more
Wonderful! David was prompt, very professional and repaired our oven within 3 days. Would hire him anytime!!!
Description of Work: range repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Professional Appliance Repair
Thanks [Homeowner Name Removed]

Michelle F.
11/2022
5.0
small appliance repair
  + -1 more
This is the second job that Professional Appliance Repair has completed for us. Both times they arrived on time and completed the job quickly. I’m so thankful.
Description of Work: great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2.89

Response from Professional Appliance Repair
Thank you [Member Name Removed], we appreciate your comment.

Veronica D.
10/2022
5.0
dryer vent cleaning
  + -1 more
The came early which was awesome for us and they did an phenomenal job
Description of Work: Dryer Vent Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Professional Appliance Repair
thank you ,[Member Name Removed] we appreciate your review

Michelle F.
10/2022
5.0
dryer vent cleaning
  + -1 more
I so appreciate David’s work today in my dryer vent . We’ve lived here a long time and it’s never been cleaned . He had a big job to do. He came same day and quoted a very fair price . I’d definitely recommend him!!
Description of Work: Dryer Vent Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Audrey O.
09/2022
5.0
dryer vent cleaning
  + -1 more
David was courteous professional and through. Will use them again
Description of Work: dryer vent cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

Located in, Richmond, VA 23231


Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small,
Appliance Refinishing,
Garbage Collection,
Air Duct Cleaning

FAQ

Professional Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Professional Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Professional Appliance Repair offers free project estimates.
No, Professional Appliance Repair does not offer eco-friendly accreditations.
No, Professional Appliance Repair does not offer a senior discount.
Yes, Professional Appliance Repair offers emergency services.
Yes, Professional Appliance Repair offers warranties.
Professional Appliance Repair offers the following services: Appliance repair

Contact information

Located in, Richmond, VA 23231


Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM