Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Services of Richmond offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Richmond is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning products and service!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Residential Install, Repair Garage Door, Home Automation, Doors & Security

Services we don't offer

Commercial Doors

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 142 reviews

Ronnie D.
12/2019
5.0
garage doors
  + -1 more
Good good good
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Precision Garage Door
Thank you for sharing that feedback. We believe that garage doors should be seen and not heard! Let us know if you need anything else. Respectfully, Scott B. Kale Owner

Winston E.
12/2017
1.0
garage doors
  + -1 more
No work was performed.
Description of Work: Money was paid to Angie's List, but I never heard from the company. No work was performed.

Rating CategoryRating out of 5
value
4.0
responsiveness
1.0

$75

Response from Precision Garage Door
I am so sorry that you were not reached. Unfortunately, we were only given an email address and no phone number. Emails were sent, and may have ended up in your spam folder. We would like to take care of this for you! If you would, please contact us at 804-495-8070 to schedule your appointment. Respectfully, Scott B. Kale Owner

James S.
10/2017
5.0
garage doors
  + -1 more
Perfect with professionalism
Description of Work: New garage door opener.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Carol M.
10/2017
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

Nancye W.
10/2017
5.0
garage doors
  + -1 more
Extremely wrll
Description of Work: Garage door rollerd

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Shirley Y.
09/2017
5.0
garage doors
  + -1 more
Excellent and price competitive
Description of Work: Tune up + replace garage door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day. Respectfully, Scott B. Kale Owner

Freda T.
08/2017
5.0
garage doors
  + -1 more
Very well for what was requested
Description of Work: Garage tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Jennifer W.
08/2017
5.0
garage doors
  + -1 more
Very professional service.
Description of Work: Garage door check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Peter F.
01/2015
5.0
garage doors
  + -1 more
I liked it. It was good. They had good service. It went very well. I had a good interaction with them. The technician did a pretty good job.
Description of Work: I purchased a big deal for Precision Door Service of Richmond. They did garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael S.
01/2015
5.0
garage doors
  + -1 more
Installer had to replace one garage door controller that had burned out. Then he moved one from one of the 3 garage doors that will not be used to another one of the garage doors. then he lubed all 3 garage doors and made sure everything worked with remotes and wall switches.
Description of Work: install two garage door controllers, lubed 3 garage doors.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$624

Glenn E.
01/2015
4.0
garage doors
  + -1 more
The repairman called before coming, arrived on time, introduced himself when he arrived, and was very friendly and professional. He looked at the garage door and gave me his assessment of the problems that needed correcting. How would I know the technical ins and outs of how a garage door is suppose to operate? I simply want it to open and close as I need it. Someday, I just want to be charged the cost of the special and not a dime more.
Description of Work: He examined the garage door, replaced sensors, installed an external key pad, and synchronized key pad with remote. However, I did not expect the tune-up to cost as much as it did, given the advertised special of $99. Further, the garage still cannot be opened with the new external keypad. I'm probably going to incur another cost to correct the keypad problem.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Response from Precision Garage Door
Hello [member name removed], I apologize that the repair performed did not correct your problem. We are happy to come and correct the issue with our work at no additional charge to you. We had not been notified until this review that there was a problem. We will contact you to set up a time. Thank you for taking the time to share your thoughts. We strive to provide excellent service the first time out. When we fall short we will come back to make it right for no additional cost.

Margaret T.
11/2014
5.0
garage doors
  + -1 more
We purchased an Angie's List big deal for a tuneup, remote and keypad. That day, the company called to schedule and was able to give me prompt service on my preferred date. On the day of the appointment (8-10), he called me at 7:35 to let me know he was on the way and arrived exactly at 8 a.m. He inspected our door and found the springs were close to breaking and currently not operating as intended. He replaced the springs and provided us with two new garage door remotes. We ended up getting an extra remote instead of keypad, so that flexibility made me very happy as it saved us a bit of money and got us what we wanted. I did compare the cost to replace springs with quotes my neighbor has gotten in the past month, it was competitive at $359. He got the work done quickly and answered all of my questions. I was very pleased with the company's customer service as a whole.
Description of Work: Garage door tuneup, two new remotes and replaced two springs and bearing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459

Meg M.
10/2014
5.0
garage doors
  + -1 more
They showed up on time, worked quickly, and did not try to upsell me. Really happy with the reduction in noise level of door opening.
Description of Work: Replaced the rollers on my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael M.
10/2014
5.0
garage doors
  + -1 more
Arrived for basic tune up, replaced rollers. My door was making noises and lifting improperly. They diagnosed the problem and corrected
Description of Work: Replaced single spring with two, along with other hardware to return my door to proper function

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Rick C.
08/2014
5.0
garage doors
  + -1 more
Company did a great job. Quick and professional. Good value.
Description of Work: Replaced springs and rollers in door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Peter F.
08/2014
5.0
garage doors
  + -1 more
It went really well. The guy was professional, who came out here and did the job. It was a regular job. It was less than the regular price. It was a good response.
Description of Work: They inspected the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert L.
08/2014
5.0
garage doors
  + -1 more
My appointment was scheduled between 10-12. I received a call about 10:25 saying the service tech was about 20 minutes out and he arrived within that time. It turned out that the tech was actually the company's owner, Mr. Thomas Addison. I was very impressed with his appearance, knowledge and professionalism. My door presented some unique problems that required additional work not normally required in this type service. Mr. Addison explained the problems and went the extra mile with good humor. The work was top notch, my 10-year-old door is now much quieter and I have already recommended Precision Door Service to a neighbor. I will be using this company for any overhead door needs in the future and highly recommend them to all.
Description of Work: Inspect, service and replace rollers on a double-car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David S.
08/2014
5.0
garage doors
  + -1 more
great, everything as expected plus gave me honest assesment of what needed to be done next
Description of Work: new rollers, adjustment, checkup of door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara W.
08/2014
3.0
garage doors
  + -1 more
I called this provider because of the good reviews on Angies List. They called me within 24 hours and were very courteous and professional, however, they wanted $50 for an estimate with the $50 going towards the work if they do it. I explained that since I don't know exactly what is wrong (I've had two different reasons given and substantially different prices so far), I didn't want to pay for an estimate since they might come in higher than others - that's why you get estimates. So I thanked them for calling and will move on to someone else. So far they are the only ones that charge for an estimate. I wanted to give them an A for responsiveness and professionalism, but a Con overall because of the charge for an estimate, but the system wouldn't let me.
Description of Work: I am. in search of estimates to get my garage door either fixed or possibly replaced.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0


Response from Precision Garage Door
Hi [Member Name] We do not charge for estimates. We do provide free estimates for repairs. Our $50 trip charge only applies if the technician is able to perform the service and the customer refuses. This covers the technicians time, expertise and cost of the trip. It also deters customers from learning from our technicians only to perform the services themselves once they understand the problem. I sincerely apologize that we offended you with our policies. I am personally willing to come and assess your problem at no cost to you. Please call me directly if you would like to schedule a time. Thank You. Thomas 804-248-1010

Phyllis G.
08/2014
5.0
garage doors
  + -1 more
Excellent. On time, professional. Explained all the details and provided recommendations. Used again.
Description of Work: Replace rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rob N.
08/2014
5.0
garage doors
  + -1 more
Went very well. He even checked my sensors, which we thought were defective, but then we tried new sensors and determined it was the board in the motor that was defective. I will have them replace the entire motor next, since this one is about 12 years old.
Description of Work: Tune-up on my garage door. Replaced rollers and oiled and ensured a smooth open and close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeffrey M.
07/2014
5.0
garage doors
  + -1 more
Employee came when expected. Was courteous and explained what he would be doing. Was efficient and professional. Would use this firm again.
Description of Work: garage door tune up and roller replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael L.
07/2014
5.0
garage doors
  + -1 more
The tech showed up on time (even called ahead to let me know he was on his way). Told me what he was doing when he got there. I asked about some future work (will replace the lift later in the year - it's still noisy). He replaced the rollers (made a marked improvement in the noise generated by the door) and was on his way. Polite and friendly. Showing up when they said they would show up was a big winner for me. Also no crazy hard-sale tactics. Actually didn't try to sell me anything (which is nice); I asked about other work in the future.
Description of Work: Replaced the rollers on the garage door and lubricated the tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gale H.
05/2014
5.0
garage doors
  + -1 more
Branden and Muguel (sp) were very prompt and meticulous with the installation of my garage door. Very impressed with the work they did and so appreciate the care that was taken to complete. Would definitely recommend them.
Description of Work: Called Precision Garage in morning they came out to give estimate that afternoon and installed a new garage door the following day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

thomas A.
04/2014
5.0
garage doors
  + -1 more
The team arrived on time. Explained the issue with the current system and put in a new system.
Description of Work: Installed garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Contact information

2095 Dabney Road, Richmond, VA 23230

http://precisiondoorrichmond.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
No, Precision Garage Door does not offer eco-friendly accreditations.
Yes, Precision Garage Door offers a 5% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Residential Install, Repair Garage Door, Home Automation, Doors & Security
Commercial Doors

Contact information

2095 Dabney Road, Richmond, VA 23230

http://precisiondoorrichmond.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day