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Nora the Cleaning Lady llc

House Cleaning, Lawn and Yard Work, Window Cleaning,

About us

NTCL is a local small business that prides itself in providing quality detailed cleaning and all household needs. NTCL provides white glove services to everyday people at reasonable prices. NTCL accepts cash and checks for payment. Financing is not available. NTCL will formulate a cleaning schedule that best fits your home's cleaning level. NTCL will also formulate a cleaning schedule that best fits your budget! ***At this point we are happy to announce that you, the customer, have helped us grow tremendously! However, due to an extremely high volume of calls, please be patient and allow 48 hours for follow up. We are in the process of expanding our company to appropriately handle the growth of activity with our company, but we need to make sure that our quality is maintained throughout this very important phase of our development. We continue to provide the highest quality of service and customer service, but we ask for your understanding that we are a small business in transition. Thanks and cannot wait to talk to you!***

Business highlights

15 years of trusted experience

Services we offer

Residential & Small Commercial Cleaning, mopping, vacuuming, dusting, interior windows, window sills, base boards. **Now Offering Lawn Care Services and Maintenance Programs through Conscious Cuts Universal Services. Check out our profile on Angie's List!**

Services we don't offer

NTCL does not remove heavy grease stains from walls or painted surfaces. NTCL does not remove excessive rust. NTCL does not service areas with bug and rodent infestation. Special cases are taken under consideration, but additional fees may apply to make sure proper safety measures are taken. No exterior windows or interior windows that require ladders to service.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5228 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
9%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.5
punctuality
4.5
Showing 226-228 of 228 reviews

James B.
05/2013
4.0
house cleaning
  + -1 more
Overall, OK
Description of Work: cleaning services, very good job. appreciated efforts; tried to compensate with additional monies added to weekly payment. have recommended and will continue to recommend; not able to meet our schedule expectations which we believe were clearly stated at onset. Within relatively short period of time (4 months), cannot now meet our scheduling need. Unfortunately, need to have more reliability to schedule commitments.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$80

Robin B.
03/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Whole house cleaning, my house though it is small (980 square feet, two bedrooms, bath, kitchen After seeing all the wonderful reviews I contacted Nora through her website. And though it took a little while for us to connect (my work schedule as well interfered) it was well worth the wait!! She is not only adorable and passionate about her work but she is detailed and really listens to what your needs/concerns are. She also

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

MELISSA W.
10/2012
5.0
house cleaning
  + -1 more
everything was perfect
Description of Work: Nora was very professional and very friendly. She did a really amazing job and her price was reasonable. I would highly recommend her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

Located In:, Richmond, VA 23222

http://www.norathecleaninglady.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Lawn and Yard Work,
Window Cleaning,
Home and Garage Organization,
Leaf Removal,
Landscaping,
Mulch and Topsoil,
Floor Cleaning and Waxing,
Interior Painting,
Pressure Washing,
Lawn Fertilization & Treatment,
Gutter Cleaning

FAQ

Nora the Cleaning Lady llc is currently rated 4.5 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 4:00 PM

Nora the Cleaning Lady llc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Nora the Cleaning Lady llc offers free project estimates.
Yes, Nora the Cleaning Lady llc offers eco-friendly accreditations.
No, Nora the Cleaning Lady llc does not offer a senior discount.
No, Nora the Cleaning Lady llc does not offer emergency services.
No, Nora the Cleaning Lady llc does not offer warranties.
Nora the Cleaning Lady llc offers the following services: Residential & Small Commercial Cleaning, mopping, vacuuming, dusting, interior windows, window sills, base boards. **Now Offering Lawn Care Services and Maintenance Programs through Conscious Cuts Universal Services. Check out our profile on Angie's List!**
NTCL does not remove heavy grease stains from walls or painted surfaces. NTCL does not remove excessive rust. NTCL does not service areas with bug and rodent infestation. Special cases are taken under consideration, but additional fees may apply to make sure proper safety measures are taken. No exterior windows or interior windows that require ladders to service.

Contact information

Located In:, Richmond, VA 23222

http://www.norathecleaninglady.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 4:00 PM