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Michael & Son Services Richmond

Heating and Air Conditioning, Plumbing, Electrical,

About us

The plumbers at Michael & son services have spent years working on a variety of projects, which means they are ready to assist you with any large or small undertaking. Our professionals always work hard to make sure the job is done right the first time. Family owned & operated. Additional DBA - Michael & Son Inc.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Heating and AC, duct cleaning, plumbing, HVAC, electrical & generators.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.1225 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
14%
3
8%
2
8%
1
16%


Rating CategoryRating out of 5
quality
4.3
value
3.7
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 201-225 of 225 reviews

Marc W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC/heat pump replacement. Well done-one small issue with metal connector to house-they came back quickly are adjusted the design issue.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Norman R.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Installed a replacement water line from the meter at the front of the house to the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael S.
12/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed outlet in kitchen island and replaced all circuit breakers that were over 25 years old and were making noise. I sent a request for a price online on a Sunday morning and within 15 minutes I received a call saying they could send out someone in a couple of hours to give me a price quote and could perform the service if I liked the quote. The electrician was professional and thoroughly cleaned up after he finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael O.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alberta E.
07/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced the Central Air Conditioner. The first service person was condescending and short with us. They had to wait for the unit to thaw before they could assess issue. The 2nd serviceman was professional and explained what needed to be done and then completed the service successfully. The first serviceman needed some customer service training and some education on how to treat women customers. He was just rude.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Ronald J.
06/2014
5.0
electrician, generator service
  + 0 more
.
Description of Work: He wired my breaker box so that a portable generator can be plugged in outside the house. I liked the system he used that did not require that a separate box be mounted in the dining room. He mounted the transfer switch (transfer between generator and Dominion power) in the existing panel so that only one power source can be connected at a time. He also installed one new dedicated circuit and whole house surge protection. I think the electrician did a great job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Judith F.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I understand from the property manager that they could not complete all of the specified items on the list because of a faulty compressor at the location.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Malcolm T.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed pipes under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

SAM R.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had a fairly major plumbing leak on a Saturday and we called Michael & Sons because they are the biggest and they would have people working on Saturday. They gave us a 4 hour window that a tech would show up and he never showed up. We had to reschedule for the next Tuesday, as they could not accommodate on Sunday, and they again gave us a 4 hour window, 2-6pm Tuesday and the guy doesn't show up until 8:30pm. Our babysitter sent him home and we had another group do the work. This is my first negative review on Angies list but I feel they earned it.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


courtney s. T.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: checked all wiring to AC. Made sure compressor was functioning. This |service fell within my annual contract. Michael & Son did some wiring for me in the My recent job from Michael & Son was a check on my AC as one part of my annual contract. I renewed my contract for the coming year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra B.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed front porch light and back porch light~installed bell. Installed an overhead light in foyer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas S.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced my heat pump and installed a second zone in my house so I have better control over the heat and cooling in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Tina W.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$900

David W.
12/2013
1.0
See above
Description of Work: Nothing. I called and made an appointment for 12/23/13 between 2 & 6. No one showed up or called. I drove 90 miles for this appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ashwin T.
09/2013
1.0
heating & air conditioning/hvac
  + -1 more
We did not hire them
Description of Work: they did not do any thing good at all. So what can I explain. I'm sorry

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

$5,000

Yvonne K.
07/2013
4.0
plumbing
  + -1 more
The service was good.
Description of Work: They repaired a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came out and fixed my problem, i wasnt able to use the coupon because my problem didnt fall under that catagory i would like a refund for the coupon please
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul B.
03/2013
2.0
water heater repair
  + -1 more
Bad; not happy at all
Description of Work: Work on tankless gas hot water heater

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0

$300

Response from Michael & Son Services Richmond
I am sorry to hear you were not fully satisfied with our plumbing department. At Michael & Son, our mission is to provide you with excellent customer service and leave you with a memorable experience. We would like the opportunity to make it right. You can email me personally at proudson@michaelandson.com or contact my Customer Relations Manager at 1800-948-MIKE. Thank you for your honest feedback and I look forward to hearing from you.

Elvin W B.
11/2012
5.0
plumbing
  + -1 more
It was very good.
Description of Work: I hired them for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tanya L.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Quick and painless.
Description of Work: HVAC maintanance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Daniel B.
01/2012
5.0
drain cleaning, plumbing
  + 0 more
It went smoothly and efficiently.
Description of Work: Called to have a plumber clear a clogged garbage disposal; the rep asked us if we would like to have him install a sturdier, professional- level model. We agreed, and the new disposal is everything we expected, although I think the installed price was a bit high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$763

bill F.
12/2011
5.0
electrician
  + -1 more
l.
Description of Work: Had electrical problem in cloths closet ( sparks). Issue was with old inlet wires . Called in around noon. Got call back within the hour ..said he was in the area would stop by when he finished current job. Got there around four pm made a suggestion that I may want to install a flouresent fixture which would give better lighting, he could go to Loews get fixture..finish the job today ( Friday late afternoon). This he did ..new light was well worth it. Very impresssed with the response , professionalism and thouughness in completing the job that day.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

lillian M.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Michael & Son for an estimate to replace a broken AC unit. They came out fast and were very polite and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1407 Cummings Drive, Richmond, VA 23233

http://www.michaelandson.com/richmond

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Drain Cleaning,
Water Heaters,
Generator,
Air Duct Cleaning,
Natural Gas Lines,
Lighting,
Drain Pipe Installation,
Sewer Cleaning,
Ceiling Fans

FAQ

Michael & Son Services Richmond is currently rated 4.1 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Michael & Son Services Richmond accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Michael & Son Services Richmond does not offer free project estimates.
No, Michael & Son Services Richmond does not offer eco-friendly accreditations.
No, Michael & Son Services Richmond does not offer a senior discount.
Yes, Michael & Son Services Richmond offers emergency services.
Yes, Michael & Son Services Richmond offers warranties.
Michael & Son Services Richmond offers the following services: Heating and AC, duct cleaning, plumbing, HVAC, electrical & generators.

Contact information

1407 Cummings Drive, Richmond, VA 23233

http://www.michaelandson.com/richmond

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day